ashby

Junior Payments Operations Specialist @ Trading212

SofiaRemoteFull-timePosted 170 days ago

Opens on ashby

About this role

Our mission is to enable everyone to build wealthWe reinvent how trading and investing work by creating exceptional products people love.

Fostering a culture of excellence and high velocity is the key to our success.

Тoday, we serve over 5 million clients, with more than €30 billion in assets under management - a testament to the scale and trust we’ve built in just a few years.

What you’ll doProcess customer payments according to established departmental procedures

Provide support to other departments as needed, including but not limited to Customer Care, Fraud, Risk, Finance

Escalate complex customer issues to supervisor or manager as needed

Adhere to all company policies and procedures

Maintain confidentiality of customer information at all times

What you need to haveEducational background in Finance, Economics or similar

A background of interaction and familiarity with Risk and Compliance Protocols

Highly adaptable to changing circumstances and priorities

Strong interpersonal communication & collaboration skills and time management skills

Ability to learn quickly and work both independently and as a team

What we offerChallenges that will help you grow and realize your potential really fast

Opportunity to make a significant impact - you will build innovative services and see them used by millions of investors

Work with smart, spirited, helpful, high-performing colleagues with a common goal

An environment where nothing is set in stone. Ideas over hierarchy

Appreciation for your talent and ideas

Generous remuneration package, including annual bonuses

Excellent social benefits package, including private health insurance, sports card, and 25 days of paid vacation per year

Delicious treats and a spacious game room

Are you ready to accelerate your career with us? We'd love to hear from you!

We thank all applicants, but only candidates selected for an interview will be contacted.

We process applicant data confidentially and in accordance with applicable data protection laws. We may use AI-powered tools to help review applications, but all hiring decisions are made by our human recruitment team. Where required by law, we rely on your consent to use these tools. You may withdraw this consent or exercise your data protection rights at any time by contacting us.

Skills

Finance & AccountingPayments

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