About this role
Demonstrates and promotes the company visionRegular attendance and punctualityApplies GMP/GLP in all areas of responsibility, as appropriate.Learn sample accession tasks including: opening, entering, tracking, labeling, and disposition of samples. Position will be introduced to food, dietary supplements and micro samples for entry.Learn to Coordinate with Client Service Coordinators to establish or update customer service procedures, with guidance, as appropriate.Learn to communicate discrepancies to appropriate personnel and assist with problem solving.Learns to handle internal customer inquiries, solve problems with assistance, and contact internal clients for clarification as needed.Learn LabWare Laboratory Information System (NIMS) and how to use in daily duties. To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill or ability required.
Customer service skills including attention to detail, accuracy, confidentiality and communication skills (is preferred).Ability to identify and communicate client’s service needs.Ability to learn new tasksAbility to think critically and solve problems quickly and efficiently
A minimum of an Associate degree (in related science is preferred). Experience may be substituted for education.Working knowledge of computers.Pay: 18-20/hr
Must reside within a commutable distance to Madison, WI.
What we Offer:
Excellent full time benefits including comprehensive medical coverage, dental, and vision options
Life and disability insurance
401(k) with company match
Paid vacation and holidays
Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.
Eurofins USA Food Testing is a Disabled and Veteran Equal Employment Opportunity employer.