About this role
Overview
Team LeaderAt Costa Coffee, we are what we craft. It's about blending beans with dedication, serving up memorable moments, and proudly making greatness every day.And as a Team Leader, you can too.
So, why Costa?
We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
£12.57 per hourGreat Opportunities to develop yourself and progress your careerWhilst on Shift 50% discount on handmade drinks plus 50% on food and bottled drinksPeoples Pension SchemeCosta Employee Discount Card 25% off food & drinks in any Costa store when youre not workingRefer a Friend SchemeEmployee Assistance ProgrammeHealth & Wellbeing ProgrammeEmployee Recognition Scheme Were passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.We may be a global brand, but we havent forgotten our roots. Thats where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too. What youll do
Being a Team Leader means so much more than leading (even though thats still pretty important). Its your chance to step up to the plate - which means youll be:
Creating smooth shifts even in busy periodsTraining and accrediting new BaristasStirring up success for yourself and your teamCrafting new recipes to energise your teamKeeping standards high, from excellent espressos to monthly coffee excellence scores Who you are
Were interested in your unique ingredients:
An example setter, someone we can put our trust in to keep everything running smoothlyA leader, ready to take on new responsibilities within the teamA learner, who can turn their knowledge into steaming hot ideas A bit about us
At Costa Coffee, our values are at the heart of everything we do. Built on Discipline, Passion, Warmth, Trust, and Courage, these values guide our actions and drive our success. We are proud to be the UKs No.1 coffee brand for the 16th consecutive year — a reflection of our disciplined focus on delivering consistent quality and exceptional service. When you join us, you become part of a genuine, passionate, and welcoming team committed to creating great experiences for our customers, supporting our communities, and working collaboratively with colleagues. Gladius Holdings Ltd founded in 2000, is the largest Costa Coffee franchise in the West Midlands, proudly operating 39 stores, including four Drive-Thru locations. We are also home to the 2023 Franchise Store of the Year, chosen from over 750 stores nationwide, highlighting our commitment to excellence and community. Please note: This role is not eligible for visa sponsorship. Applicants must have the right to work in the UK at the time of application. For any reasonable adjustments and general queries please contact
*This role is for a store owned by one of our franchise partners, their hiring process, salary and benefits may vary from those within a wholly owned Costa store advert.