About this role
**Candidate MUST be willing and able to travel to various sites as needed. Reliable transportation is required***
Overall Purpose of a Sr. Team Lead
Ensure customer satisfaction by providing quality services/support and by training, developing and motivating team members
Provide leadership and guidance to site personnel
Support and maintain a positive and productive atmosphere at sites
Ensure all company and customer guidelines are upheld
May Report to
Site Manager / Site Supervisor / Sr. Site Leader / Site Leader
Responsibilities
Client relationship & Business development
Establish and maintain relationships with customers and site personnelDaily communication with various stakeholders at the site levelOperations
Assist Site Leaders or Sr. Site Leaders as neededTrain to the Site Leader position and flex up to support in this role as neededTrain inspectors and validate adherence to process (ie: audits)Communicate changes in projects and work instructions to inspectorsDocument and report non-conformances to Site Leader/SupervisorMake independent judgments for subjective scenarios according to project needsTroubleshoot and problem solve with the Site Lead/ Supervisor, for issues pertaining to process flow, new criteria, spikes/spillsManage material movements using inventory management tools (ie: scanners) as neededWork as an inspector when requiredComply with local and company Health & Safety legislation, laws, and policiesComply with all TRIGO and site specific customer policiesOrganization & management
Facilitate communication of information within and between workgroupsAssist in maintaining a 5S/6S working environmentTechnical
Collect and maintain company reports and dataUtilize company web portals to record required audits and documentationOther
Any other duties as assignedKnowledge, skills, abilities
Hard Skills
Proficiency in EnglishExcellent written and verbal communication skillsComputer skills Microsoft Office (basic Microsoft Excel proficiency) and OutlookProficient in the use of various gauges and measuring devicesDemonstrated flexibility within a fast-paced challenging environmentAbility to take initiative and handle highly sensitive and confidential materialMay require the ability to travel on a flexible schedule as needed for variable lengths of time and distancesWalk and/or stand for long periods of timeLift / move 50 poundsWork in a repetitive environment to include one or more of the following: lift, twist, grasp, grip, reach, pull, push, bend, squat, kneelWork in an environment that may include exposure to extreme heat or cold, loud noises, moving mechanical parts or machinery, fumes and odorsValues and Attitude
Global team spirit
Team playerCaring for peopleOpen-mindedExcellence
ReactiveResilient to pressureRigorousCustomer focus
Client orientedReliable & trustworthyFlexibleInitiative
AutonomousInnovativeDaring
Requirements
Work experience
1+ year in Quality related position preferredDemonstrate leadership abilityEducation background
High School Diploma or Equivalent