About this role
Position: Order Placement/Order Entry Customer Service Representative
Location: Remote
About Us: Remote VA is dedicated to providing exceptional support to our clients by ensuring efficient order management processes. We are looking for a detail-oriented and communicative Order Placement/Order Entry CSR to join our team.
Role Summary: As an Order Placement/Order Entry CSR, you will be pivotal in managing customer orders, ensuring accuracy in order entry, and providing top-notch customer service. You will interact with various departments to facilitate smooth order processing and delivery.
Key Responsibilities:
Process customer orders accurately and efficiently through our order management system. Communicate with customers regarding order status, changes, and issues. Collaborate with the sales and warehouse teams to ensure timely fulfillment. Resolve any discrepancies in orders and proactively follow up with customers. Maintain accurate records of all orders and customer interactions. Provide exceptional customer service by addressing inquiries and concerns promptly. Requirements
Qualifications:
Previous experience in order entry, customer service, or related roles. Proficiency in using order management systems and CRM platforms. Strong attention to detail and accuracy in data entry. Excellent communication skills, both verbal and written. Ability to handle multiple tasks and prioritize effectively in a fast-paced environment. Familiarity with Microsoft Office Suite (Word, Excel) is a plus. Benefits
💼 Why Join RemoteVA PH?
At RemoteVA PH, we value talent, professionalism, and growth. We don’t just match you with great clients — we help you build a long-term career in a stable and supportive remote environment.
✅ Long-Term Stability
– We focus on placing qualified professionals in long-term roles with trusted and reputable clients.
✅ Competitive Monthly Salary
– Earn a stable income in USD, with opportunities for rate increases based on performance.
✅ Work-from-Home Flexibility
– 100% remote setup — no commute, no traffic, no stress.
✅ Career Growth & Training
– Access to continuous learning opportunities, tools, and mentorship to help you level up your skills.
📍 Remote | Full-Time
🕒 Schedule: Monday – Friday, 9:00 AM – 5:00 PM EST