About this role
Position: Wholesale Accounts Admin Specialist Working Hours: M-F EST Job Type: Full-Time Location: 100% Remote
We are looking for a detail-oriented Wholesale Accounts Admin Specialist with hands-on experience managing backend operations for major retailers such as Dick’s Sporting Goods, Walmart, Target, and other big box accounts.
Scope of the Role
The Wholesale Accounts Admin Specialist will manage the administrative and operational processes related to wholesale accounts. This includes purchase order (PO) management, EDI coordination, routing compliance, chargeback prevention, invoicing, deductions reconciliation, and communication with retailer portals and vendor systems.
This role is critical in ensuring operational excellence, accuracy, and on-time fulfillment across high-volume retail partnerships.
Duties and Responsibilities:
Manage purchase orders (POs) from big box retailers, including Dick’s Sporting Goods, Walmart, Target, and similar accountsProcess and monitor orders via EDI systems (e.g., SPS Commerce, CommerceHub, TrueCommerce, etc.)Ensure compliance with retailer routing guides and vendor requirementsCoordinate with 3PLs and warehouse teams to ensure on-time shipping and ASN accuracySubmit and track Advance Ship Notices (ASNs)Manage retailer portals (Retail Link, Target Partners Online, Dick’s vendor portals, etc.)Reconcile invoices, deductions, and chargebacksInvestigate and resolve compliance violations and chargebacksMaintain accurate documentation for wholesale transactionsSupport sell-through reporting and inventory trackingCommunicate with buyer teams and retail operations contacts as neededAssist with forecasting and replenishment coordinationMaintain internal reporting for wholesale performance metrics Requirements:
3+ years of experience working with wholesale accounts for major US retailers (Dick’s Sporting Goods, Walmart, Target, or similar big box stores)Strong experience with EDI platforms (SPS Commerce, CommerceHub, TrueCommerce, etc.)Hands-on experience managing retailer portals (Retail Link, Target POL, etc.)Deep understanding of routing guides, compliance standards, and chargeback preventionExperience handling deductions reconciliation and dispute resolutionStrong organizational skills and high attention to detailAbility to manage high-order volume with accuracyExperience coordinating with 3PLs and warehouse/logistics teamsAdvanced Excel or Google Sheets skillsStrong written and verbal communication skillsExperience in CPG, apparel, sporting goods, or consumer products preferred