Senior Officer, Airport Operations & Crisis Management (HK) @ HKIA Services Holdings Limited

<p><strong>Job Descriptions in English version is available / 只提供英文版本</strong></p> <p> </p> <p><strong>Responsibilities:</strong></p> <ul> <li>Coordinate logistics with Mainland and overseas airports / academic institutions to support course delivery and programme administration</li> <li>Arrange logistics and provide administrative support for both physical classes and online learning activities</li> <li>Manage on‑campus study tours from Mainland institutions, including coordination and enrollment procedures</li> <li>Provide clerical and administrative support for all training activities within the training centre</li> <li>Liaise with internal and external stakeholders to facilitate placement and experiential learning opportunities</li> <li>Support the operation of the Academy’s Learning Management System and other online learning platforms</li> <li>Assist in preparing training records, reports, and statistics for quality assurance and related purposes</li> <li>Organize and conduct airport or campus tours and undertake other ad hoc duties or projects as assigned</li> <li>Perform occasional duties during weekends, public holidays, or non‑office hours as operational needs arise</li> </ul> <p> </p> <p><strong>Job Requirements </strong></p> <ul> <li>Higher Diploma or above</li> <li>Minimum of 2 years&apos; of work experiences, knowledge of aviation or customer services is a plus</li> <li>Working experience in a supervisory / leader role in managing internal staff is an advantage</li> <li>Good communication, problem solving and interpersonal skills</li> <li>Good command of written and spoken English and Chinese, including Mandarin</li> </ul>