About this role
<p><span style="font-size:14.0px">Location: <strong>Remote - Canada</strong> <br>Employment Status: <strong>Salary Full-Time</strong> <br>Function: <strong>Marketing</strong> <br>Pay Grade and Range: <strong>CAPG - 13</strong> ($107,000 - $135,000)<br>Bonus Plan: <strong>AIP</strong> <br>Target Bonus: 15%<br>Recruiter: <strong>Allison Schock</strong></span></p> <p><span style="font-size:14.0px"> </span></p> <p><span style="font-size:14.0px"><u><strong>Internal Candidate Eligibility Criteria: </strong></u><br>1. Is a Lincoln Electric employee with at least <strong>1 year</strong> of service <br>2. Is <strong>NOT </strong>on an active <strong>Performance Improvement Plan (PIP)</strong></span></p> <p><span style="font-size:14.0px"> </span></p> <p><span style="font-size:14.0px"></span></p><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Position Purpose</H2> </div><div><p><span style="font-family:arial, helvetica, sans-serif">The EV Channel Sales & Field Support Specialist is a <strong>Canada‑based, remote position</strong> responsible for expanding Lincoln Electric’s presence in the Canadian electric vehicle charging market. This hybrid role combines <strong>technical field support</strong>, <strong>channel partner enablement</strong>, and <strong>strategic sales development</strong>. Can be located anywhere in Canada within close proximity to a major airport.</span></p> <p><span style="font-family:arial, helvetica, sans-serif">The position is accountable for increasing market share, supporting reseller and installation partners in the field, and providing hands‑on technical expertise to ensure successful deployment, commissioning, and servicing of EV charging solutions. This role also contributes feedback and market insights to influence product development and overall growth strategy.</span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Key Responsibilities </H2> </div><div><p><span style="font-family:arial, helvetica, sans-serif"><strong>Sales & Channel Development</strong></span></p> <ul type="disc"> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Demonstrate EV charging products and solutions to customers and partners, effectively communicating both commercial value and technical performance.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Develop and manage strong working relationships with Canadian customers, distributors, EPC firms, and installation partners.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Achieve channel and customer revenue targets while promoting the full EV charging product portfolio across assigned regions.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Build and execute sales strategies to drive growth, customer satisfaction, and profitability.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Prepare professional sales presentations, proposals, and quotations independently to support business objectives.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Collaborate with internal Canadian and North American sales teams to support cross‑selling into industrial and commercial accounts.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Maintain accurate pipeline and forecasting data in Salesforce and support annual planning activities.</span></li> </ul> <p><span style="font-family:arial, helvetica, sans-serif"><strong>Field Support Engineering</strong></span></p> <ul type="disc"> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Provide <strong>on‑site and remote field troubleshooting</strong> for EV charging hardware, software, communications, and electrical integration issues.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Serve as the technical liaison during pre‑sales assessments, installation planning, commissioning, and post‑installation support.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Conduct root‑cause analysis and prepare clear documentation for Engineering, Product Management, and Quality teams.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Support field testing, validation activities, and pilot programs for new products or features.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Advise contractors, system integrators, and partners on installation best practices, wiring requirements, and configurations aligned with Canadian electrical standards (e.g., CSA, provincial codes).</span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Key Responsibilities (Continued)</H2> </div><div><p><span style="font-family:arial, helvetica, sans-serif"><strong>Reseller & Partner Training</strong></span></p> <ul type="disc"> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Develop, deliver, and maintain <strong>technical and commercial training programs</strong> for channel partners, installation companies, and distributor networks across Canada.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Conduct hands‑on training sessions (virtual and in‑person) covering commissioning, diagnostics, maintenance, and troubleshooting procedures.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Produce partner‑enablement materials including guides, checklists, and training modules to support product adoption.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Evaluate partner competency and provide ongoing coaching to ensure consistent, high‑quality field support across the channel.</span></li> </ul> <p><span style="font-family:arial, helvetica, sans-serif"><strong>Market Growth & Product Influence</strong></span></p> <ul type="disc"> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Collect and analyze Canadian market intelligence to identify growth opportunities and influence product roadmap decisions.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Engage customers in ongoing product training, support programs, and business reviews to strengthen relationships.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Prepare and deliver timely reports, market summaries, and customer performance updates to leadership.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Support cross‑functional initiatives tied to Lincoln Electric’s corporate strategy.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Perform additional duties as required to support business objectives.</span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Qualifications </H2> </div><div><p><span style="font-family:arial, helvetica, sans-serif"><strong>Education & Experience</strong></span></p> <ul type="disc"> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Bachelor’s degree in engineering or a related technical field.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Minimum of five (5) years’ experience in the EV charging sector or related industries (e.g., power electronics, electrical distribution, industrial automation).</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Demonstrated experience in sales or technical commercial roles within a manufacturing or technology environment.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Experience working with Canadian customers, distribution channels, or electrical contractors is preferred.</span></li> </ul> <p><span style="font-family:arial, helvetica, sans-serif"><strong>Technical & Professional Skills</strong></span></p> <ul type="disc"> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Strong understanding of industrial electrical systems, EV charging infrastructure, and related technologies.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Ability to diagnose technical issues, interpret schematics, and support field installations.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Excellent communication skills and proven ability to develop long‑term customer and partner relationships.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Self‑motivated, innovative thinker capable of working independently with minimal supervision.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Proficiency with CRM platforms (Salesforce preferred).</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Ability to travel across Canada up to 50% of the time, including occasional U.S. travel for training or team meetings.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Fluent in French preferred</span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Competencies </H2> </div><div><ul type="disc"> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Customer Focus</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Technical Expertise</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Communication & Presentation</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Problem Solving & Diagnostics</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Partner Development</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Strategic Thinking</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Self‑Management & Accountability</span></li> </ul></div></div></div><p> </p> <hr> <p><strong>Lincoln Electric is an Equal Opportunity Employer.</strong> We are committed to promoting equal employment opportunity for applicants, without regard to their race, color, national origin, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation), sexual orientation, gender identity, age, veteran status, disability, genetic information, and any other category protected by federal, state, or local law.</p>