Job Summary: As an integral part of S&OP, the objective of this role is to work closely with Shiseido international affiliates as it relates to end-to-end order management, allocations, and reporting. Also, role will work closely with Supply/Forecasting on demand and allocations planning, and with Shiseido Distribution Center on order fulfillment and on-time shipment. Primary Duties & Responsibilities: <ul> <li>Become the main point of contacts for Shiseido affiliates for respective brands/region.</li> <li>Support international affiliates as it relates to orders, shipments, freshness, stock, and urgent needs for sales activities.</li> <li>Validate and process monthly orders for Shiseido international affiliates.</li> <li>Manage and control allocations for launches, POSM and limited-edition items</li> <li>Analyze allocations discrepancies and work with Demand Planning and Shiseido Affiliates to resolve.</li> <li>Collaborate with supply planning team on Affiliates needs, allocations planning and stock constraints.</li> <li>Generate and distribute weekly and monthly reports to management and Shiseido Affiliates.</li> <li>Analyze sales and shipment fulfillment reports</li> <li>Partner with Transportation team to prioritize shipping plans and ensure on-time shipment.</li> <li>Participate in monthly meetings with international regions to review issues and/or propose process improvement.</li> <li>Partner with Shiseido Distribution Center to investigate shipment discrepancy claims for international shipments.</li> <li>Join monthly demand review calls as needed to understand affiliate trends in the business and answer order/shipment related questions</li> <li>Manage sell-in quantities for limited edition launches & POSM and initiate 2x year chargeback process.</li> </ul> Working Relationships/Key Stakeholders: <ul> <li>Shiseido international affiliates</li> <li>Brands business development </li> <li>SAC Operations (Supply Planning, Demand Planning, NPD, ExOps, NPC, Plant/SAI)</li> <li>SAC distribution center </li> <li>Transportation (export) </li> <li>Master Data</li> <li>Finance and Accounting</li> </ul> Qualifications & Competencies: <ul> <li>4-year college degree </li> <li>2+ years’ experience in sales operations, allocations, supply chain or related function</li> <li>Highly motivated, self-starting individual & strategic thinker</li> <li>Strong analytical and problem-solving skills</li> <li>Advanced knowledge of Excel</li> <li>Knowledge of supply chain and operations</li> <li>Strong interpersonal and communications skills (verbal and written)</li> <li>Strong organizational skills with ability to manage multiple projects, prioritize, and meet deadlines </li> <li>Comfort with shifting priorities and rapid changes. </li> <li>Proficiency in SAP is a plus</li> </ul> <div class="WordSection1"> Trust 8 Competencies </div> <div class="WordSection2"> Below is a list of Trust 8 Competencies designed to help employees at Shiseido Americas succeed as the company continues to evolve and innovate. <ol> <li>Think Big: Adapt a big-picture perspective. Deliver new values through creativity. </li> <li>Take Risks: Embrace Risk, Practice “Trial and Error and Trial”.</li> <li>Hands On: Consider Front-line realities when making decisions. Take the lead from end to end.</li> </ol> </div> <ol start="4"> <li>Collaborate: Leverage the diverse capabilities of colleagues.</li> <li>Be Open: Create an environment that encourages everyone to speak up.</li> <li>Act with Integrity: Be sincere and humble at all times.</li> <li>Be Accountable: Commit to the goal. Take accountability for the execution.</li> </ol> 8. Applaud Success: Create a culture that celebrates success. #LI-HYBRID Shiseido is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender identity, religion, sex, age, national origin, disability, veteran status, sexual orientation, genetic information or any other classification protected by Federal, State or Local law

Planner, Affiliate Customer Service (East Windsor, NJ, US) @ Shiseido

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