About this role
<p><span style=""><span style=""><b><u>Responsibilities:</u></b></span></span></p> <ul> <li style="text-align:justify"><span style=""><span><span><span style="vertical-align:baseline"><span style=""><span style="">Liaise with <span style="border:none windowtext 1.0pt">business stakeholders to gather business requirements, understand business process, operational workflow and translate into well-defined functional specs and assist in project documentation and deliverables</span></span></span></span></span></span></span></li> <li style="text-align:justify"><span style=""><span><span><span style="vertical-align:baseline"><span style=""><span style="border:none windowtext 1.0pt">Understand the needs, facilitate and balance the requirements amongst multiple business stakeholders and recommend solutions</span></span></span></span></span></span></li> <li style="text-align:justify"><span style=""><span><span><span style="vertical-align:baseline"><span style=""><span style="border:none windowtext 1.0pt">Prepare test plans, conduct quality assurance test, coordinate UAT including issue tracking & fixing activities and provide end user training when necessary</span></span></span></span></span></span></li> <li style="text-align:justify"><span style=""><span><span><span style="vertical-align:baseline"><span style=""><span style="border:none windowtext 1.0pt">Manage and monitor various projects/change requests and able to deliver agreed solution on time</span></span></span></span></span></span></li> <li style="text-align:justify"><span style=""><span><span><span style="vertical-align:baseline"><span style=""><span style="border:none windowtext 1.0pt">Work closely with cross function teams and external vendors on system integration / implementation projects in eCommerce, Customer Relationship Management, Order Management and Warehouse Management systems</span></span></span></span></span></span></li> <li style="text-align:justify"><span style=""><span><span><span style="vertical-align:baseline"><span style=""><span style="border:none windowtext 1.0pt">Provide application roll-out and post-implementation support</span></span></span></span></span></span></li> <li style="text-align:justify"><span style=""><span><span><span style="vertical-align:baseline"><span style=""><span style="border:none windowtext 1.0pt">Assist in ad-hoc projects and tasks when required</span></span></span></span></span></span></li> </ul> <p> </p> <p><span style=""><span style=""><b><u><span style="">Requirements:</span></u></b></span></span></p> <ul> <li style="text-align:justify"><span style=""><span><span><span style="vertical-align:baseline"><span style=""><span style="border:none windowtext 1.0pt">Degree in Business Studies / Information System or related disciplines with experience in retail and eCommerce business is an advantage</span></span></span></span></span></span></li> <li style="text-align:justify"><span style=""><span><span><span style="vertical-align:baseline"><span style=""><span style="border:none windowtext 1.0pt">At least 5-8 years’ solid working experience as Business Analyst</span></span></span></span></span></span></li> <li style="text-align:justify"><span style=""><span><span><span style="vertical-align:baseline"><span style=""><span style="border:none windowtext 1.0pt">SQL skillset is preferred for troubleshooting / data extracts</span></span></span></span></span></span></li> <li style="text-align:justify"><span style=""><span><span><span style="vertical-align:baseline"><span style=""><span style="border:none windowtext 1.0pt">Solid understanding of business reports and thorough understanding of business numbers </span></span></span></span></span></span></li> <li style="text-align:justify"><span style=""><span><span><span style="vertical-align:baseline"><span style=""><span style="border:none windowtext 1.0pt">Customer-oriented and self-motivated with strong communication skills including written and spoken Chinese and English</span></span></span></span></span></span></li> <li style="text-align:justify"><span style=""><span><span><span style="vertical-align:baseline"><span style=""><span style="border:none windowtext 1.0pt">Good interpersonal skills and high level of accuracy</span></span></span></span></span></span></li> <li style="text-align:justify"><span style=""><span><span><span style="vertical-align:baseline"><span style=""><span style="border:none windowtext 1.0pt">Independent, efficient and able to work under pressure with tight schedule</span></span></span></span></span></span></li> </ul> <p style="text-align:justify"> </p> <p style="text-align:justify"> </p> <p><b>What’s on offer:</b></p> <p>Be part of a growing global organization with a portfolio of around 16 brands, competitive discretionary bonus, quarterly free goods across brands, medical benefits, birthday leave, flexible working hours, wellness benefits, learning sponsorship, and more.</p> <p> </p> <p><b>Interested?</b></p> <p>Please apply with your latest resume stating your notice period, current and expected remuneration package. We regret that only shortlisted candidates will be contacted. </p> <p> </p> <p><em>Shiseido Hong Kong is an Equal Opportunities Employer. All applications received will be treated in strict confidentiality and be used exclusively for employment purposes only. </em></p>