About this role
<p><b>Job Summary: </b></p> <p> </p> <p><span style=""><span style="">The Manager of Retailer.com, will be responsible for managing and driving sales goals for NARS Cosmetics across the Retailer.com sites, plus provide on-going strategic guidance, development support, and business best practices for the Retailer.com channel. This role will work strategically along-side the NARS US team (Sales & Marketing) to support and deliver the sales targets and new business initiatives. This role will also contribute and participate in the brand’s regional retail strategy & planning meetings, partner with Digital Media on developing synergies in digital marketing programs and go-to-market plans for new launches, and regularly perform analysis to drive the business.</span></span></p> <p> </p> <p> </p> <p><b><span style=""><span style="">Primary Duties & Responsibilities:</span></span></b></p> <p> </p> <ul> <li><span style=""><span style=""><span style="vertical-align:baseline">Drive growth for retailer.com channel business and manage relationship with online retailer partners (i.e. Sephora, Ulta, Nordstrom, etc.)</span></span></span></li> <li><span style=""><span style=""><span style="vertical-align:baseline">Identify opportunities to build business and drive Retailer.com to achieve sales and brand goals</span></span></span></li> <li><span style=""><span style=""><span style="vertical-align:baseline">Advocate for best-in-class online content needs with US and global marketing teams, liaise with Digital Media counterparts to identify content synergies and efficiencies</span></span></span></li> <li><span style=""><span style=""><span style="vertical-align:baseline">Collaborate with the Sales team to strategize and execute all promotional activities and merchandising placement to support seasonal planning (new launches and re-promotes) </span></span></span></li> <li><span style=""><span style=""><span style="vertical-align:baseline">Implement best in class marketing plans with each retailer including but not limited to: CRM, E-mail Placement, Site Placement, Digital Media, Brand Pages and Social Strategy to maximize exposure, increase sentiment, and drive targeted reach to new and existing customers</span></span></span></li> <li><span style=""><span style=""><span style="vertical-align:baseline">Monitor Retailer.com business and individual accounts to achieve fiscal sales goals, monthly sales targets, and secure best in class initiatives</span></span></span></li> <li><span style=""><span style=""><span style="vertical-align:baseline">Host bi-weekly/weekly calls with each retailer to confirm product launch details, site updates, sample timing and issue detailed recaps to ensure clear and consistent communication</span></span></span></li> <li><span style=""><span style=""><span style="vertical-align:baseline">Routinely monitor the competitive landscape and share learnings cross functionally, feeding into weekly Competitive Snapshot</span></span></span></li> <li><span style=""><span style=""><span style="vertical-align:baseline">Develop and execute sampling strategy as well as create online specific offers to drive the business</span></span></span></li> <li><span style=""><span style=""><span style="vertical-align:baseline">Accountable for the execution of item setup and product page updates for all retailer sites</span></span></span></li> <li><span style=""><span style=""><span style="vertical-align:baseline">Create, prepare, and maintain dotcom marketing exposure tracker, launch calendars, and sampling plans</span></span></span></li> <li><span style=""><span style=""><span style="vertical-align:baseline">Partner with Channel Marketing team on Market Week presentations for US retailers</span></span></span></li> <li><span style=""><span style=""><span style="vertical-align:baseline">Oversee setup of retailer.com shade matching tools such as GlamLab, ColorIQ, Shade Finder</span></span></span></li> <li><span style=""><span style=""><span style="vertical-align:baseline">Manage implementation and QA of promotional plans for retail partners while analyzing the performance of online marketing/promotion</span></span></span></li> <li><span style=""><span style=""><span style="vertical-align:baseline">Partner with Digital Media to share insights across R.com and Retailer Coop Media to better understand retailer audiences and product performance, draw connections in online data to inform future strategies</span></span></span></li> <li><span style=""><span style=""><span style="vertical-align:baseline">Work with retail partners to obtain analytics on retailer programs as well as overall sales goals/strategies</span></span></span></li> <li><span style=""><span style=""><span style="vertical-align:baseline">Prepare and route weekly/monthly reporting retail sales/program successes based on metrics set at the onset of campaigns with internal team</span></span></span></li> <li><span style=""><span style=""><span style="vertical-align:baseline">Conduct final user testing and quality assurance processes on all new retailer pages, applications, e-mails, offers and new products to ensure accuracy, browser compatibility and high-quality user experience</span></span></span></li> <li><span style=""><span style=""><span style="vertical-align:baseline">Routinely lead QA for branded features on retailer sites for accuracy in all product data/images, product launches, marketing, and special merchandising pages.</span></span></span></li> <li><span style=""><span style=""><span style="vertical-align:baseline">Escalate issues or enhancements and suggest partner site improvements to retailer.com team and brand partners</span></span></span></li> <li><span style=""><span style=""><span style="vertical-align:baseline">Analyze business performance for each account regularly and identify new opportunities to gain market share</span></span></span></li> </ul> <p> </p> <p> </p> <p><b><span style=""><span style=""><span style="vertical-align:baseline">Qualifications & Competencies:</span></span></span></b></p> <p> </p> <ul> <li><span style=""><span style=""><span style="vertical-align:baseline">3-5+ years of experience in the beauty, retailer, online marketing, or ecommerce space</span></span></span></li> <li><span style=""><span style=""><span style="vertical-align:baseline">Bachelor’s Degree in marketing or related field required</span></span></span></li> <li><span style=""><span style=""><span style="vertical-align:baseline">Passion for beauty and/or ecommerce</span></span></span></li> <li><span style=""><span style=""><span style="vertical-align:baseline">Exceptional knowledge of retail business acumen, online marketing, and ecommerce best practices</span></span></span></li> <li><span style=""><span style=""><span style="vertical-align:baseline">Strong project management, presentation and business writing skills</span></span></span></li> <li><span style=""><span style=""><span style="vertical-align:baseline">Organization and prioritization with a proven ability to multi-task and manage complexity</span></span></span></li> <li><span style=""><span style=""><span style="vertical-align:baseline">Knowledge on current marketing trends, media industry news, entertainment/pop culture and retail innovation </span></span></span></li> <li><span style=""><span style=""><span style="vertical-align:baseline">Beauty and wholesale experience strongly preferred </span></span></span></li> <li><span style=""><span style=""><span style="vertical-align:baseline">Ability to effectively communicate, collaborate and influence across groups</span></span></span></li> <li><span style=""><span style=""><span style="vertical-align:baseline">Highly proficient in MS Office (Outlook, Excel, PowerPoint)</span></span></span></li> <li><span style=""><span style=""><span style="vertical-align:baseline">Aptitude for working with Internet tools (i.e. web-based reports, databases and various multimedia technologies).</span></span></span></li> <li><span style=""><span style=""><span style="vertical-align:baseline">Understanding of website metrics, data analysis, and reporting tools</span></span></span></li> <li><span style=""><span style=""><span style="vertical-align:baseline">Detail-oriented and ability to multi-task, prioritize, and manage multiple projects simultaneously in a fast-paced environment</span></span></span></li> <li><span style=""><span style=""><span style="vertical-align:baseline">Deadline-driven; Strong organizational skills; Pro-active problem-solving abilities</span></span></span></li> </ul> <p> </p> <p> </p> <p> </p> <p><span style=""><span style=""><span style="vertical-align:baseline">#LI-Hybrid # Nylaw </span></span></span></p>