About this role
<p><span style=""><span style="Times New Roman', serif"><b><span style=""><span style="Calibri', sans-serif">MAIN PURPOSE</span></span></b></span></span></p> <table cellspacing="0" class="MsoTableGrid" style="border:none"> <tbody> <tr> <td style="padding:0.0cm 7.0px 0.0cm 7.0px;vertical-align:top;width:608.0px"> <p style="text-align:justify"> </p> </td> </tr> </tbody> </table> <p style="text-align:justify"><span style=""><span style="text-justify:inter-ideograph"><span style="Times New Roman', serif"><span style=""><span style="Calibri', sans-serif"><span style="">The incumbent will be part of an exciting team to support growth for Chinese market in </span></span></span><span style=""><span style="Calibri', sans-serif"><span style="">skincare, make-up and fragrance brands. He/ She plays an active part in delivering both business and supply chain targets. The incumbent is also responsible for managing customers’ orders throughout Order to Cash (OTC) process and work collaboratively with cross functional teams to resolve issues to achieve on time delivery.</span></span></span></span></span></span></p> <p> </p> <p><span style=""><span style="Times New Roman', serif"><b><span style=""><span style="Calibri', sans-serif"><span style="">KEY RESPONSIBILITIES</span></span></span></b></span></span></p> <p> </p> <ul> <li style="text-align:justify"><span style=""><span><span style=""><span style=""><span>Manage order processing for skincare, make-up and fragrance brands, ensuring on-time delivery of shipments</span></span></span></span></span></li> <li style="text-align:justify"><span style=""><span><span style=""><span style=""><span>Liaise closely with 3rd party logistics and forwarder on shipment documents and status</span></span></span></span></span></li> <li style="text-align:justify"><span style=""><span><span style=""><span style=""><span>Prepare shipping documents and certificate for export shipments such as commercial invoice, packing list, <span><span style="">Certificate of Origin</span></span> (COO) to facilitate custom clearance.</span></span></span></span></span></li> <li style="text-align:justify"><span style=""><span><span style=""><span style=""><span>Main point of contact with customers and commercial team on orders-related issues, including feedback and complaint</span></span></span></span></span></li> <li style="text-align:justify"><span style=""><span><span style=""><span style=""><span>Support sales activities by ensuring goods are shipped on-time for events, launches etc.</span></span></span></span></span></li> <li style="text-align:justify"><span style=""><span><span style=""><span style=""><span>Any other related tasks/projects</span></span></span></span></span></li> </ul> <p style="margin-bottom:11.0px;margin-left:24.0px"> </p> <p> </p> <p> </p> <p style="margin-bottom:11.0px"> </p> <p><span style=""><span style="Times New Roman', serif"><b><span style=""><span style="Calibri', sans-serif">REQUIREMENTS</span></span></b></span></span></p> <p> </p> <ul> <li style="text-align:justify"><span style=""><span><span style=""><span style=""><span><span style="">At least 3 years of relevant work experience</span></span></span></span></span></span></li> <li style="text-align:justify"><span style=""><span><span style=""><span style=""><span><span style="">Good communication skill in English and preferably Mandarin in order to liaise with Mandarin speaking counterparts</span></span></span></span></span></span></li> <li style="text-align:justify"><span style=""><span><span style=""><span style=""><span><span style="">FMCG / travel retail / transport and logistics business experience would be preferred</span></span></span></span></span></span></li> <li style="text-align:justify"><span style=""><span><span style=""><span style=""><span><span style="">Hands on experience in SAP would be advantage </span></span></span></span></span></span></li> <li style="text-align:justify"><span style=""><span><span style=""><span style=""><span><span style="">Ability to work in ambiguity and in a fast pace environment</span></span></span></span></span></span></li> <li style="text-align:justify"><span style=""><span><span style=""><span style=""><span><span style="">Ability to work independently</span></span></span></span></span></span></li> <li style="text-align:justify"><span style=""><span><span style=""><span style=""><span><span style="">Proficient in using Microsoft Excel</span></span></span></span></span></span></li> <li style="text-align:justify"><span style=""><span><span style=""><span style=""><span><span style="">Have a sense of urgency and ownership</span></span></span></span></span></span></li> <li style="text-align:justify"><span style=""><span><span style=""><span style=""><span><span style="">Able to prioritize numerous tasks and work under pressure and within deadlines</span></span></span></span></span></span></li> </ul>