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Assistant Manager - Education & Customer Experience, Clé de Peau Beauté (Hong Kong, HK, HK) @ Shiseido

Hong Kong, HK, HKOnsiteFull-time
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About this role

<p style="margin-bottom:11.0px"><span style=""><span><span style="">Job Responsibilities:</span></span></span></p> <p style="margin-bottom:11.0px"> </p> <ul> <li><span style=""><span style=""><span style="Franklin Gothic Book', sans-serif">Deliver training programs focus on makeup artistry and new joiner training.</span></span></span></li> <li><span style=""><span style=""><span style="Franklin Gothic Book', sans-serif">Elevate professional makeup skills of frontline staff to strengthen makeup to skincare link sales</span></span></span></li> <li><span style=""><span style=""><span style="Franklin Gothic Book', sans-serif">Deliver new joiner training program to develop new joiner with professional consultation skills and deliver high standard service</span></span></span></li> <li><span style=""><span style=""><span style="Franklin Gothic Book', sans-serif">Support team in livestream operation, provide support and coaching in livestreaming skills </span></span></span></li> <li><span style=""><span style=""><span style="Franklin Gothic Book', sans-serif">Identify and analyze learning and coaching needs based on regular field coaching</span></span></span></li> <li><span style=""><span style=""><span style="Franklin Gothic Book', sans-serif">Support the overall customer enquiries from eCommerce channel and Retail online</span></span></span></li> </ul> <p style="margin-bottom:11.0px"> </p> <p style="margin-bottom:11.0px"> </p> <p style="margin-bottom:11.0px"><span style=""><span><span style="">Job Requirements:</span></span></span></p> <ul> <li><span style=""><span style=""><span style="Franklin Gothic Book', sans-serif">University graduate in business-related disciplines</span></span></span></li> <li><span style=""><span style=""><span style="Franklin Gothic Book', sans-serif">Minimum 3 years of relevant experience in training and development from beauty industry</span></span></span></li> <li><span style=""><span style=""><span style="Franklin Gothic Book', sans-serif">Solid experience in makeup, customer service and selling technique. Skincare skills is a plus</span></span></span></li> <li><span style=""><span style=""><span style="Franklin Gothic Book', sans-serif">Self-motivated, detail-oriented and able to work independently</span></span></span></li> <li><span style=""><span style=""><span style="Franklin Gothic Book', sans-serif">Excellent communication, facilitation and interpersonal skills with ability to communicate with different levels of people</span></span></span></li> <li><span style=""><span style=""><span style="Franklin Gothic Book', sans-serif">Proficiency in livestreaming and video editing</span></span></span></li> </ul> <p style="margin-bottom:11.0px"> </p> <p> </p> <p><span style=""><span><span style="Times New Roman', serif"><b><span style=""><span style="Helvetica', sans-serif"><span style="">What’s on offer:</span></span></span></b></span></span></span></p> <p style="text-align:start"><span style=""><span><span><span><span><span><span style="Times New Roman', serif"><span style=""><span style="Helvetica', sans-serif"><span style="">Be part of a growing global organization with a portfolio of around 16 brands, competitive discretionary bonus, quarterly free goods across brands, medical benefits, birthday leave, flexible working hours, wellness benefits, learning sponsorship, and more.</span></span></span></span></span></span></span></span></span></span></p> <p style="text-align:start"><span style=""><span><span><span><span><span><span style="Times New Roman', serif"> </span></span></span></span></span></span></span></p> <p style="text-align:start"><span style=""><span><span><span><span><span><span style="Times New Roman', serif"><b><span style=""><span style="Helvetica', sans-serif"><span style="">Interested?</span></span></span></b></span></span></span></span></span></span></span></p> <p style="text-align:start"><span style=""><span><span><span><span><span><span style="Times New Roman', serif"><span style=""><span style="Helvetica', sans-serif"><span style="">Please apply with your latest resume stating your notice period, current and expected remuneration package. We regret that only shortlisted candidates will be contacted. </span></span></span></span></span></span></span></span></span></span></p> <p style="text-align:start"><span style=""><span><span><span><span><span><span style="Times New Roman', serif"> </span></span></span></span></span></span></span></p> <p style="text-align:start"><span style=""><span><span><span><span><span><span style="Times New Roman', serif"><em><span style=""><span style="Helvetica', sans-serif"><span style="">Shiseido Hong Kong is an Equal Opportunities Employer. All applications received will be treated in strict confidentiality and be used exclusively for employment purposes only. </span></span></span></em></span></span></span></span></span></span></span></p> <p style="margin-bottom:11.0px"> </p>

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