About this role
<p><b>Responsibilities:</b></p> <ul> <li>Provide administrative support to the sales team, including maintaining sales records, tracking sales activities, sales promotion setup, customer records maintenance, account administration support, etc.</li> <li>Collaborate with other departments, such as marketing and finance, to ensure smooth sales operations</li> <li>Support customer inquiries and resolve issues in a timely and professional manner</li> <li>Provide training and support to sales on sales processes and systems</li> <li>Monitor and analyze operation performance to identify areas for improvement</li> <li>Perform other duties as assigned by management</li> </ul> <p><b>Requirements:</b></p> <ul> <li>High school diploma or equivalent required; Associate or Bachelor degree in business administration or related field preferred</li> <li>1-3 years of experience in sales operations, sales support, or a related field</li> <li>Proficient in Microsoft Office suite and experience with retail systems (such as POS, CRM, ERP)</li> <li>Excellent communication skills, both written and verbal</li> <li>Strong organizational skills with the ability to multitask and prioritize workload effectively</li> <li>Ability to work independently and as part of a team</li> <li>Attention to detail and with high level of accuracy</li> <li>Customer-focused with a strong commitment to providing high-quality service</li> <li>Understanding of sales processes and techniques</li> </ul> <p><br> <b>What’s on offer:</b></p> <p>Be part of a growing global organization with a portfolio of around 16 brands, competitive discretionary bonus, quarterly free goods across brands, medical benefits, birthday leave, flexible working hours, wellness benefits, learning sponsorship, and more.</p> <p><br> <b>Interested?</b></p> <p>Please apply with your latest resume stating your notice period, current and expected remuneration package. We regret that only shortlisted candidates will be contacted. </p> <p> </p> <p><em>Shiseido Hong Kong is an Equal Opportunities Employer. All applications received will be treated in strict confidentiality and be used exclusively for employment purposes only. </em></p>