About this role
<p><span style=""><span><span style="Times New Roman', serif"><a name="_Hlk175132819"><b><span style=""><span style="Arial', sans-serif"><span style="">Title: </span></span></span></b></a><b><span style=""><span style="Arial', sans-serif"><span style="">Project Manager (</span></span></span></b></span></span></span><b><span style=""><span><span style=""><span><span style="Times New Roman', serif"><span style=""><span style="Arial', sans-serif">Reinsurance</span></span></span></span></span></span></span><span style=""><span><span style="Times New Roman', serif"><span style=""><span style="Arial', sans-serif"><span style="">)</span></span></span></span></span></span></b></p> <p><span style=""><span><span style="Times New Roman', serif"><b><span style=""><span style="Arial', sans-serif"><span style="">Location – Canada/ Remote</span></span></span></b></span></span></span><br> <span style="Times New Roman', serif"> </span></p> <p><span style=""><span><span style="Times New Roman', serif"><span style=""><span style="Arial', sans-serif"><span style="">Sapiens is on the lookout for a </span></span></span><b><span style=""><span style="Arial', sans-serif"><span style="">Project Manager</span></span></span></b><span style=""><span style="Arial', sans-serif"><span style=""> to become a key player in our North America team. If you're a seasoned Project Manager and ready to take your career to new heights with an established, globally successful company, this role could be the perfect fit.</span></span></span></span></span></span></p> <p> </p> <p><span style=""><span><span style="Times New Roman', serif"><b><span style=""><span style="Arial', sans-serif"><span style="">Overview</span></span></span></b><b><span style=""><span style="Arial', sans-serif"><span style="">:</span></span></span></b></span></span></span></p> <p><span style=""><span><span style="Times New Roman', serif"><span style=""><span style="Arial', sans-serif"><span style="">The Project Manager work hands-on leading our clients and internal staff in implementing and supporting existing clients for our proprietary applications. This position requires technical aptitude, Reinsurance business/industry knowledge, and customer-facing skills. The Project Manager may spend the majority of their time working directly with the customers’ business and technical teams. work time may be spent in the office or employee home office, depending on the account requirements. Meeting clients and travel may be required.</span></span></span></span></span></span></p> <p><span style=""><span><span style="Times New Roman', serif"><span style=""><span style="Arial', sans-serif"><span style="">Projects are staffed to provide both business and technical expertise for the client. The responsibilities outlined below represent the overall duties accomplished by the team. An individual contributor may be accountable for only a sub-set of the duties listed.</span></span></span></span></span></span></p> <p><span style=""><span><span style="Times New Roman', serif"><span style=""><span style="Arial', sans-serif"><span style="">Outside of primary project responsibilities and/or while not assigned full time to a specific project, members of the Project Management group will take on internal responsibilities as deemed appropriate.</span></span></span></span></span></span></p> <p><span style=""><span><span style="Times New Roman', serif"><span style=""><span style="Arial', sans-serif"><span style="">Reporting to the Reinsurance Professional Services Executive and under general supervision, the Project Manager –assures successful, timely and cost-effective project delivery. The Project Manager is accountable for Sapiens management as well as to clients. All aspects of project delivery are handled by the Project Manager responsible for reporting progress to interested parties as well as for determining how to mitigate issues or problems.</span></span></span></span></span></span></p> <p><span style=""><span><span style="Times New Roman', serif"><span style=""><span style="Arial', sans-serif"><span style="">This position does not have supervisory responsibilities such as hiring and performance/pay reviews</span></span></span></span></span></span></p> <p><span style=""><span><span style="Times New Roman', serif"> </span></span></span></p> <p><span style=""><span><span style="Times New Roman', serif"><b><span style=""><span style="Arial', sans-serif"><span style="">Responsibilities:</span></span></span></b></span></span></span></p> <ul> <li><span style=""><span><span style=""><span><span style="Times New Roman', serif"><span style=""><span style="Arial', sans-serif">Responsible for ensuring that in-house and customer projects are delivered in scope, on-time, in superior quality and on-budget</span></span></span></span></span></span></span></li> <li><span style=""><span><span style=""><span><span style="Times New Roman', serif"><span style=""><span style="Arial', sans-serif">Manage the client relationship for each assigned consultancy engagement.</span></span></span></span></span></span></span></li> <li><span style=""><span><span style=""><span><span style="Times New Roman', serif"><span style=""><span style="Arial', sans-serif">Utilize Agile or waterfall project management methodologies and relevant supporting software in the planning, scheduling, reporting and change management of the projects. Work with resource managers to assign qualified project team members</span></span></span></span></span></span></span></li> <li><span style=""><span><span style=""><span><span style="Times New Roman', serif"><span style=""><span style="Arial', sans-serif">Manage (in a matrix way) business analysts, developers, and testers throughout the project lifecycle - from business requirements acquisition to a successful go-live</span></span></span></span></span></span></span></li> <li><span style=""><span><span style=""><span><span style="Times New Roman', serif"><span style=""><span style="Arial', sans-serif">Create, monitor and execute project plans.</span></span></span></span></span></span></span></li> <li><span style=""><span><span style=""><span><span style="Times New Roman', serif"><span style=""><span style="Arial', sans-serif">Work closely with the project technical leads in the creation and management of project artifacts, schedules, and budgets.</span></span></span></span></span></span></span></li> <li><span style=""><span><span style=""><span><span style="Times New Roman', serif"><span style=""><span style="Arial', sans-serif">Governance - provision of customer project statuses, project timeline maintenance, project plan performance reporting, etc</span></span></span></span></span></span></span></li> <li><span style=""><span><span style=""><span><span style="Times New Roman', serif"><span style=""><span style="Arial', sans-serif">Contract management and project invoicing (billable milestones, invoices approval, etc.)</span></span></span></span></span></span></span></li> <li><span style=""><span><span style=""><span><span style="Times New Roman', serif"><span style=""><span style="Arial', sans-serif">Estimate and create project budgets including but not limited to: tracking and monitoring project cost, review of budgets and costs with the customer and internal management, management and maintenance of detailed project time records for all members of the project team.</span></span></span></span></span></span></span></li> <li><span style=""><span><span style=""><span><span style="Times New Roman', serif"><span style=""><span style="Arial', sans-serif">Management of problem reports and working with the technical lead on the scheduling of workarounds and fixes for such items</span></span></span></span></span></span></span></li> <li><span style=""><span><span style=""><span><span style="Times New Roman', serif"><span style=""><span style="Arial', sans-serif">First point of contact for escalations when issues exist within Delivery (BA, Dev, QA, Migration)</span></span></span></span></span></span></span></li> <li><span style=""><span><span style=""><span><span style="Times New Roman', serif"><span style=""><span style="Arial', sans-serif">Monitor and review implementations to ensure the implementation processes defined internally are followed.</span></span></span></span></span></span></span></li> <li><span style=""><span><span style=""><span><span style="Times New Roman', serif"><span style=""><span style="Arial', sans-serif">Manage customer expectations and deliverables including as appropriate client issues management and escalation.</span></span></span></span></span></span></span></li> <li><span style=""><span><span style=""><span><span style="Times New Roman', serif"><span style=""><span style="Arial', sans-serif">Report, document and manage risks, risk mitigation activities and the resolution of system delivery and support issues.</span></span></span></span></span></span></span></li> <li><span style=""><span><span style=""><span><span style="Times New Roman', serif"><span style=""><span style="Arial', sans-serif">Support the sales functions to expand the customer relationship beyond the projects</span></span></span></span></span></span></span></li> <li><span style=""><span><span style=""><span><span style="Times New Roman', serif"><span style=""><span style="Arial', sans-serif">Participate in strategic planning sessions with both client and management to determine the scope and objectives of each project</span></span></span></span></span></span></span></li> <li><span style=""><span><span style=""><span><span style="Times New Roman', serif"><span style=""><span style="Arial', sans-serif">Work with Sapiens finance and legal teams to create and approve client statement of work contracts</span></span></span></span></span></span></span></li> <li><span style=""><span><span style=""><span><span style="Times New Roman', serif"><span style=""><span style="Arial', sans-serif">Working knowledge of client’s License Service Agreement</span></span></span></span></span></span></span></li> <li><span style=""><span><span style=""><span><span style="Times New Roman', serif"><span style=""><span style="Arial', sans-serif">Provide feedback for annual performance reviews for direct team members.</span></span></span></span></span></span></span></li> <li><span style=""><span><span style=""><span><span style="Times New Roman', serif"><span style=""><span style="Arial', sans-serif">Issue & Risk management</span></span></span></span></span></span></span></li> <li><span style=""><span><span style=""><span><span style="Times New Roman', serif"><span style=""><span style="Arial', sans-serif">Maintaining milestones</span></span></span></span></span></span></span></li> <li><span style=""><span><span style=""><span><span style="Times New Roman', serif"><span style=""><span style="Arial', sans-serif">Overarching responsibility for the project change backlog</span></span></span></span></span></span></span></li> <li><span style=""><span><span style=""><span><span style="Times New Roman', serif"><span style=""><span style="Arial', sans-serif">Contribute to the client change management</span></span></span></span></span></span></span></li> </ul> <p><span style=""><span><span style="Times New Roman', serif"><b> </b></span></span></span></p> <p><span style=""><span><span style="Times New Roman', serif"><b><span style=""><span style="Arial', sans-serif"><span style="">Skills and Knowledge:</span></span></span></b></span></span></span></p> <ul> <li><span style=""><span><span style=""><span><span style="Times New Roman', serif"><span style=""><span style="Arial', sans-serif">10+ years of experience in leading software projects which contained development and delivery to customers.</span></span></span></span></span></span></span></li> <li><span style=""><span><span style=""><span><span style="Times New Roman', serif"><span style=""><span style="Arial', sans-serif">5+ years of background in the Reinsurance or P&C Insurance industry</span></span></span></span></span></span></span></li> <li><span style=""><span><span style=""><span><span style="Times New Roman', serif"><span style=""><span style="Arial', sans-serif">Experience in delivering to Tier 1 Carriers</span></span></span></span></span></span></span></li> <li><span style=""><span><span style=""><span><span style="Times New Roman', serif"><span style=""><span style="Arial', sans-serif">Experience in business transformation projects- and advantage</span></span></span></span></span></span></span></li> <li><span style=""><span><span style=""><span><span style="Times New Roman', serif"><span style=""><span style="Arial', sans-serif">Experience with all aspects of project management practices including the use of Microsoft Project</span></span></span></span></span></span></span></li> <li><span style=""><span><span style=""><span><span style="Times New Roman', serif"><span style=""><span style="Arial', sans-serif">A self-starter who thrives in a fast-paced environment with the ability to manage and prioritize concurrent work assignments</span></span></span></span></span></span></span></li> <li><span style=""><span><span style=""><span><span style="Times New Roman', serif"><span style=""><span style="Arial', sans-serif">Experience leading teams providing coaching, mentoring and training to customers</span></span></span></span></span></span></span></li> <li><span style=""><span><span style=""><span><span style="Times New Roman', serif"><span style=""><span style="Arial', sans-serif">Being able to drive efficiency and quality</span></span></span></span></span></span></span></li> <li><span style=""><span><span style=""><span><span style="Times New Roman', serif"><span style=""><span style="Arial', sans-serif">Experience working with off-shore teams</span></span></span></span></span></span></span></li> <li><span style=""><span><span style=""><span><span style="Times New Roman', serif"><span style=""><span style="Arial', sans-serif">Strong knowledge, understanding, and experience working with Agile and waterfall methodologies</span></span></span></span></span></span></span></li> <li><span style=""><span><span style=""><span><span style="Times New Roman', serif"><span style=""><span style="Arial', sans-serif">Strong business orientation, experience in direct interaction with customers</span></span></span></span></span></span></span></li> <li><span style=""><span><span style=""><span><span style="Times New Roman', serif"><span style=""><span style="Arial', sans-serif">Knowledge and experience in project delivery methodology</span></span></span></span></span></span></span></li> <li><span style=""><span><span style=""><span><span style="Times New Roman', serif"><span style=""><span style="Arial', sans-serif">A history of delivering projects meeting requirements, on schedule and under budget</span></span></span></span></span></span></span></li> <li><span style=""><span><span style=""><span><span style="Times New Roman', serif"><span style=""><span style="Arial', sans-serif">Strong customer support experience</span></span></span></span></span></span></span></li> <li><span style=""><span><span style=""><span><span style="Times New Roman', serif"><span style=""><span style="Arial', sans-serif">Strong oral, written, and presentation communication skills.</span></span></span></span></span></span></span></li> <li><span style=""><span><span style=""><span><span style="Times New Roman', serif"><span style=""><span style="Arial', sans-serif">Motivated to succeed with a can-do approach.</span></span></span></span></span></span></span></li> <li><span style=""><span><span style=""><span><span style="Times New Roman', serif"><span style=""><span style="Arial', sans-serif">PMP certification – preferred</span></span></span></span></span></span></span></li> <li><span style=""><span><span style=""><span><span style="Times New Roman', serif"><span style=""><span style="Arial', sans-serif">Bachelor’s Degree in Computer Science, Information Technology or equivalent education is a related discipline required. Related work experience can be substituted for the education requirement.</span></span></span></span></span></span></span></li> <li><span style=""><span><span style=""><span><span style="Times New Roman', serif"><span style=""><span style="Arial', sans-serif">Travel requirement- up to 25% based on the project.</span></span></span></span></span></span></span></li> </ul> <p><span style=""><span><span style="Times New Roman', serif"><b> </b></span></span></span></p> <p><span style=""><span><span style="Times New Roman', serif"><b><span style=""><span style="Arial', sans-serif"><span style="">About Sapiens</span></span></span></b></span></span></span></p> <p><span style=""><span><span style="Times New Roman', serif"><span style=""><span style="Arial', sans-serif"><span style="">Sapiens International Corporation (NASDAQ and TASE: SPNS) is a global leader in intelligent insurance software solutions. With Sapiens’ robust platform, customer-driven partnerships, and rich ecosystem, insurers are empowered to future-proof their organizations with operational excellence in a rapidly changing marketplace. We help insurers harness the power of AI and advanced automation to support core solutions for property and casualty, workers’ compensation, and life insurance, including reinsurance, financial & compliance, data & analytics, digital, and decision management. Sapiens boasts a longtime global presence, serving over 600 customers in more than 30 countries with its innovative SaaS offerings. Recognized by industry experts and selected for the Microsoft Top 100 Partner program, Sapiens is committed to partnering with our customers for their entire transformation journey and is continuously innovating to ensure their success. For more information visit us at </span></span></span><a href="http://www.sapiens.com/" style="text-decoration:underline"><span style=""><span style="Arial', sans-serif">www.sapiens.com</span></span></a><span style=""><span style="Arial', sans-serif"><span style="">.</span></span></span></span></span></span></p> <p><span style=""><span><span style="Times New Roman', serif"><b><span style=""><span style="Arial', sans-serif"><span style="">Sapiens is an equal-opportunity employer. We value diversity and strive to create an inclusive work environment that embraces individuals from diverse backgrounds.</span></span></span></b></span></span></span></p> <p> </p> <p> </p>