About this role
<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Job Summary</b></H2> </div><div><p style="margin:0.0in 0.0in 1.0E-4pt;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:9.0pt;font-family:Arial, sans-serif">As an Automation & Agent Specialist, you will be responsible for designing, implementing, and managing automation solutions and intelligent agents to enhance productivity and streamline operations across Zahid Group ecosystem. You will play a key role in embedding AI-driven efficiencies, optimizing workflows, and supporting digital transformation initiatives. </span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Key Accountabilities</b></H2> </div><div><ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 1.0E-4pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:9.0pt;font-family:Arial, sans-serif">Develop and deploy automation workflows and intelligent agents using platforms such as Power Automate, UiPath, Zoho Creator, and AI frameworks.</span></li> <li style="margin:0.0in 0.0in 1.0E-4pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:9.0pt;font-family:Arial, sans-serif">Integrate automation and AI agents with enterprise systems and leverage Snowflake for analytics-driven optimization.</span></li> <li style="margin:0.0in 0.0in 1.0E-4pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:9.0pt;font-family:Arial, sans-serif">Design and maintain AI-enhanced creative workflows, including prompt libraries, style guides, and templates for consistent content generation.</span></li> <li style="margin:0.0in 0.0in 1.0E-4pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:9.0pt;font-family:Arial, sans-serif">Collaborate with cross-functional teams to embed AI tools into ideation, production, and campaign workflows, ensuring scalability and efficiency.</span></li> <li style="margin:0.0in 0.0in 1.0E-4pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:9.0pt;font-family:Arial, sans-serif">Establish governance and quality control processes for automation and AI-generated outputs, ensuring compliance, security, and brand standards.</span></li> <li style="margin:0.0in 0.0in 1.0E-4pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:9.0pt;font-family:Arial, sans-serif">Monitor performance and ROI of automation and AI initiatives, using dashboards and data insights to drive continuous improvement.</span></li> <li style="margin:0.0in 0.0in 1.0E-4pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:9.0pt;font-family:Arial, sans-serif">Research and adopt emerging technologies in automation, AI agents, and creative AI tools to maintain future readiness.</span></li> <li style="margin:0.0in 0.0in 1.0E-4pt 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:9.0pt;font-family:Arial, sans-serif">Train and support team members on best practices for automation and AI applications, fostering adoption and ethical use. </span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Knowledge, Skills and Aptitude</b></H2> </div><div><ul> <li><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif"><strong><span style="font-size:9.0pt"><span style="font-family:'Arial', sans-serif">Educational Qualifications and Certification: </span></span></strong></span></span></span><span style="font-size:9.0pt;font-family:Arial, sans-serif">Bachelor’s degree in Computer Science, Data Analytics, or a related field. </span><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif"><span style="font-size:9.0pt"><span style="font-family:'Arial', sans-serif"><span style="font-size:9.0pt;font-family:Arial, sans-serif">Certifications in RPA tools (UiPath, Power Automate) and AI/ML fundamentals preferred.</span></span></span></span></span></span></li> <li><span style="font-size:11.0pt"><span style="font-family:Calibri, sans-serif"><strong><span style="font-size:9.0pt"><span style="font-family:'Arial', sans-serif">Knowledge: </span></span></strong><span style="font-size:9.0pt"><span style="font-family:'Arial', sans-serif"><span style="font-size:9.0pt;font-family:Arial, sans-serif">Strong understanding of automation frameworks and agent-based solutions. Knowledge of data analytics and integration principles.</span></span></span></span></span></li> <li><span style="font-size:11.0pt"><span style="font-family:Calibri, sans-serif"><strong><span style="font-size:9.0pt"><span style="font-family:'Arial', sans-serif">Technical Skills: </span></span></strong><span style="font-size:9.0pt"><span style="font-family:'Arial', sans-serif"><span style="font-size:9.0pt;font-family:Arial, sans-serif">Familiarity with ZG platforms: Salesforce, Infor, SAP SF, Zoho, Microsoft. <span style="font-size:9.0pt;font-family:Arial, sans-serif">Proficiency in automation platforms (e.g. Power Automate, UiPath). Experience with agent development frameworks and APIs. Ability to design data-driven automation solutions using Snowflake.</span></span></span></span></span></span></li> <li><span style="font-size:11.0pt"><span style="font-family:Calibri, sans-serif"><strong><span style="font-size:9.0pt"><span style="font-family:'Arial', sans-serif">Language Skills: </span></span></strong><span style="font-size:9.0pt"><span style="font-family:'Arial', sans-serif"><span style="font-size:9.0pt;font-family:Arial, sans-serif">Arabic and English proficiency.</span></span></span></span></span></li> <li style="text-align:justify"><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif"><strong><span style="font-size:9.0pt"><span style="font-family:'Arial', sans-serif">Experience</span></span></strong><span style="font-size:9.0pt"><span style="font-family:'Arial', sans-serif">: <span style="font-size:9.0pt;font-family:Arial, sans-serif">Minimum of 3 years of Experiance in automation development, AI projects, or digital transformation roles. Hands-on experience in building and deploying automation workflows and agents.</span></span></span></span></span></span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Key Interactions</b></H2> </div><div><ul> <li><span style="font-size:11.0pt"><span style="font-family:Calibri, sans-serif"><strong><span style="font-size:9.0pt"><span style="font-family:'Arial', sans-serif">Key Internal Contacts:</span></span></strong></span></span> <strong><span style="font-size:9.0pt;font-family:Arial, sans-serif">CoE. </span></strong><span style="font-size:9.0pt;font-family:Arial, sans-serif">DSD / Business Units.</span></li> <li><span style="font-size:11.0pt"><span style="font-family:Calibri, sans-serif"><strong><span style="font-size:9.0pt"><span style="font-family:'Arial', sans-serif">Purpose of Interaction: </span></span></strong><span style="font-size:9.0pt"><span style="font-family:'Arial', sans-serif"><span style="font-size:9.0pt;font-family:Arial, sans-serif">Meet or exceed CoE overall performance & strategy. Ensure the continuous alignment between business & DSD & solution.</span></span></span></span></span></li> <li><span style="font-size:11.0pt"><span style="font-family:Calibri, sans-serif"><strong><span style="font-size:9.0pt"><span style="font-family:'Arial', sans-serif">Key External Contacts: </span></span></strong><span style="font-size:9.0pt"><span style="font-family:'Arial', sans-serif"><span style="font-size:9.0pt;font-family:Arial, sans-serif">Partners / Vendors / Consultants</span></span></span></span></span></li> <li><span style="font-size:11.0pt"><span style="font-family:Calibri, sans-serif"><strong><span style="font-size:9.0pt"><span style="font-family:'Arial', sans-serif">Purpose of Interaction: </span></span></strong><span style="font-size:9.0pt"><span style="font-family:'Arial', sans-serif"><span style="font-size:9.0pt;font-family:Arial, sans-serif">Manage third party implementation, support, licensing, and contracts. Ensure the continuous compliance with regulations.</span></span></span></span></span></li> <li><span style="font-size:11.0pt"><span style="font-family:Calibri, sans-serif"><strong><span style="font-size:9.0pt"><span style="font-family:'Arial', sans-serif">Direct Reports: </span></span></strong><span style="font-size:9.0pt"><span style="font-family:'Arial', sans-serif">Associates</span></span></span></span></li> </ul></div></div></div>