About this role
<table style="border-collapse:collapse;width:837.0pt;height:889.3px" border="0" cellspacing="0" cellpadding="0"><colgroup><col style="width:162.0pt"> <col style="width:189.0pt"> <col style="width:486.0pt"></colgroup> <tbody> <tr style="height:33.6px"> <td style="width:351.0pt;padding:0.0px;color:#1b365d;font-size:16.0pt;font-weight:bold;font-style:normal;font-family:Calibri, sans-serif;vertical-align:bottom;white-space:nowrap;border:medium none currentcolor" colspan="2">FUNCTIONS AND RESPONSIBILITIES</td> <td align="left" valign="top"><span><span style="width:174.0px;height:52.0px"><img alt="Unsupported image type." width="174" height="52"></span></span> <table cellspacing="0" cellpadding="0"> <tbody> <tr> <td> </td> </tr> </tbody> </table> </td> </tr> <tr style="height:33.6px"> <td style="width:162.0pt;padding:0.0px;color:white;font-size:12.0pt;font-weight:bold;font-style:normal;font-family:Calibri, sans-serif;vertical-align:middle;border-width:0.5pt 0.5pt 1.0pt;border-style:solid;border-color:#1b365d lightgrey;white-space:normal;text-align:center;background-color:#1b365d">Macro Process</td> <td style="border-width:0.5pt 0.5pt 1.0pt medium;border-style:solid solid solid none;border-color:#1b365d lightgrey #1b365d currentcolor;width:189.0pt;padding:0.0px;color:white;font-size:12.0pt;font-weight:bold;font-style:normal;font-family:Calibri, sans-serif;vertical-align:middle;white-space:normal;text-align:center;background-color:#1b365d">Sub-process / Focus Area</td> <td style="border-width:0.5pt 0.5pt 1.0pt medium;border-style:solid solid solid none;border-color:#1b365d lightgrey #1b365d currentcolor;width:486.0pt;padding:0.0px;color:white;font-size:12.0pt;font-weight:bold;font-style:normal;font-family:Calibri, sans-serif;vertical-align:middle;white-space:normal;text-align:center;background-color:#1b365d">Specific Responsibilities</td> </tr> <tr style="height:103.425px"> <td style="border-width:medium 0.5pt 0.5pt;border-style:none solid solid;border-color:currentcolor lightgrey lightgrey;width:162.0pt;padding:0.0px;color:#1b365d;font-size:12.0pt;font-weight:bold;font-style:normal;font-family:Calibri, sans-serif;vertical-align:middle;white-space:normal;text-align:center;background-color:#e6f0fa" rowspan="4">1. Business Support</td> <td style="border-width:1.0px 1.0px 1.0px medium;border-style:solid solid solid none;border-color:lightgrey lightgrey lightgrey currentcolor;width:189.0pt;padding:0.0px;color:#333333;font-size:11.0pt;font-weight:bold;font-style:normal;font-family:Calibri, sans-serif;vertical-align:middle;white-space:normal;text-align:center;background-color:white">SO Order</td> <td style="border-width:1.0px 1.0px 1.0px medium;border-style:solid solid solid none;border-color:lightgrey lightgrey lightgrey currentcolor;width:486.0pt;padding:0.0px;color:black;font-size:11.0pt;font-weight:400.0;font-style:normal;font-family:Calibri, sans-serif;vertical-align:middle;white-space:normal;text-align:left;background-color:white">- Create SO order in ERP system.<br>- Follow-up the SO order status, including shipping status, registration status, customer payment status etc.<br>- Modify the SO order in ERP, reconfirm with distributors about the updated SO and finish signature on SO<br>- Create DN1 & DN2, inform logistics with DN PDF file to arrange shipment and complete the PGI in ERP system.</td> </tr> <tr style="height:21.325px"> <td style="border-width:medium 1.0px 1.0px medium;border-style:none solid solid none;border-color:currentcolor lightgrey lightgrey currentcolor;width:189.0pt;padding:0.0px;color:#333333;font-size:11.0pt;font-weight:bold;font-style:normal;font-family:Calibri, sans-serif;vertical-align:middle;white-space:normal;text-align:center;background-color:white">Invoice Creation</td> <td style="border-width:medium 1.0px 1.0px medium;border-style:none solid solid none;border-color:currentcolor lightgrey lightgrey currentcolor;width:486.0pt;padding:0.0px;color:black;font-size:11.0pt;font-weight:400.0;font-style:normal;font-family:Calibri, sans-serif;vertical-align:middle;white-space:normal;text-align:left;background-color:white">- Create Invoice of PoD complete DNs.</td> </tr> <tr style="height:21.325px"> <td style="border-width:medium 1.0px 1.0px medium;border-style:none solid solid none;border-color:currentcolor lightgrey lightgrey currentcolor;width:189.0pt;padding:0.0px;color:#333333;font-size:11.0pt;font-weight:bold;font-style:normal;font-family:Calibri, sans-serif;vertical-align:middle;white-space:normal;text-align:center;background-color:white">Warranty contract</td> <td style="border-width:medium 1.0px 1.0px medium;border-style:none solid solid none;border-color:currentcolor lightgrey lightgrey currentcolor;width:486.0pt;padding:0.0px;color:black;font-size:11.0pt;font-weight:400.0;font-style:normal;font-family:Calibri, sans-serif;vertical-align:middle;white-space:normal;text-align:left;background-color:white">- Create SO for warranty extensions.</td> </tr> <tr style="height:21.325px"> <td style="border-width:medium 1.0px 1.0px medium;border-style:none solid solid none;border-color:currentcolor lightgrey lightgrey currentcolor;width:189.0pt;padding:0.0px;color:#333333;font-size:11.0pt;font-weight:bold;font-style:normal;font-family:Calibri, sans-serif;vertical-align:middle;white-space:normal;text-align:center;background-color:white">Report and Dashboard </td> <td style="border-width:medium 1.0px 1.0px medium;border-style:none solid solid none;border-color:currentcolor lightgrey lightgrey currentcolor;width:486.0pt;padding:0.0px;color:black;font-size:11.0pt;font-weight:400.0;font-style:normal;font-family:Calibri, sans-serif;vertical-align:middle;white-space:normal;text-align:left;background-color:white">- Creation and update of service dashboard for Forecast Review and Pending ISTO.</td> </tr> <tr style="height:41.85px"> <td style="border-width:medium 0.5pt;border-style:none solid;border-color:currentcolor lightgrey;width:162.0pt;padding:0.0px;color:#1b365d;font-size:12.0pt;font-weight:bold;font-style:normal;font-family:Calibri, sans-serif;vertical-align:middle;white-space:normal;text-align:center;background-color:#e6f0fa" rowspan="8">2. Spare Parts Support</td> <td style="border-width:medium 1.0px 1.0px medium;border-style:none solid solid none;border-color:currentcolor lightgrey lightgrey currentcolor;width:189.0pt;padding:0.0px;color:#333333;font-size:11.0pt;font-weight:bold;font-style:normal;font-family:Calibri, sans-serif;vertical-align:middle;white-space:normal;text-align:center;background-color:white">ISTO</td> <td style="border-width:medium 1.0px 1.0px medium;border-style:none solid solid none;border-color:currentcolor lightgrey lightgrey currentcolor;width:486.0pt;padding:0.0px;color:black;font-size:11.0pt;font-weight:400.0;font-style:normal;font-family:Calibri, sans-serif;vertical-align:middle;white-space:normal;text-align:left;background-color:white">- Creation of ISTO material request to HQ.<br>- Follow up the ISTO delivery status until goods receipt.</td> </tr> <tr style="height:62.375px"> <td style="border-width:medium 1.0px 1.0px medium;border-style:none solid solid none;border-color:currentcolor lightgrey lightgrey currentcolor;width:189.0pt;padding:0.0px;color:#333333;font-size:11.0pt;font-weight:bold;font-style:normal;font-family:Calibri, sans-serif;vertical-align:middle;white-space:normal;text-align:center;background-color:white">Inventory check</td> <td style="border-width:medium 1.0px 1.0px medium;border-style:none solid solid none;border-color:currentcolor lightgrey lightgrey currentcolor;width:486.0pt;padding:0.0px;color:black;font-size:11.0pt;font-weight:400.0;font-style:normal;font-family:Calibri, sans-serif;vertical-align:middle;white-space:normal;text-align:left;background-color:white">- According to Finance requirements to perform stock taking activity twice per year.<br>- Safety stock checking and request. Follow-up upon HQ's Replenishment Plan. <br>- Weekly stock report.</td> </tr> <tr style="height:80.0px"> <td style="border-width:medium 0.5pt 0.5pt;border-style:none solid solid;border-color:currentcolor lightgrey lightgrey;width:189.0pt;padding:0.0px;color:#333333;font-size:11.0pt;font-weight:bold;font-style:normal;font-family:Calibri, sans-serif;vertical-align:middle;white-space:normal;text-align:center;background-color:white" rowspan="4">CRM order</td> <td style="border-width:medium 0.5pt 0.5pt;border-style:none solid solid;border-color:currentcolor lightgrey lightgrey;width:486.0pt;padding:0.0px;color:black;font-size:11.0pt;font-weight:400.0;font-style:normal;font-family:Calibri, sans-serif;vertical-align:middle;white-space:normal;text-align:left;background-color:white" rowspan="4">- Review CRM Breakdown order, help to apply parts & change order status.<br>- Follow up the CRM parts delivery status, update the status to distributors.<br>- Maintain service engineer information in ERP, including country assignment and stock details.<br>- Regularly monitor CRM delivery note creation and posting logs.</td> </tr> <tr style="height:19.2px"></tr> <tr style="height:19.2px"></tr> <tr style="height:19.2px"></tr> <tr style="height:56.0px"> <td style="border-width:medium 1.0px 1.0px medium;border-style:none solid solid none;border-color:currentcolor lightgrey lightgrey currentcolor;width:189.0pt;padding:0.0px;color:#333333;font-size:11.0pt;font-weight:bold;font-style:normal;font-family:Calibri, sans-serif;vertical-align:middle;white-space:normal;text-align:center;background-color:white">DHL waybill creation</td> <td style="border-width:medium 1.0px 1.0px medium;border-style:none solid solid none;border-color:currentcolor lightgrey lightgrey currentcolor;width:486.0pt;padding:0.0px;color:black;font-size:11.0pt;font-weight:400.0;font-style:normal;font-family:Calibri, sans-serif;vertical-align:middle;white-space:normal;text-align:left;background-color:white">- Waybill creation for FSE request spare parts to be shipped from Mexico´s office.</td> </tr> <tr style="height:56.0px"> <td style="border-width:medium 1.0px 1.0px medium;border-style:none solid solid none;border-color:currentcolor lightgrey lightgrey currentcolor;width:189.0pt;padding:0.0px;color:#333333;font-size:11.0pt;font-weight:bold;font-style:normal;font-family:Calibri, sans-serif;vertical-align:middle;white-space:normal;text-align:center;background-color:white">Return material to warehouse</td> <td style="border-width:medium 1.0px 1.0px medium;border-style:none solid solid none;border-color:currentcolor lightgrey lightgrey currentcolor;width:486.0pt;padding:0.0px;color:black;font-size:11.0pt;font-weight:400.0;font-style:normal;font-family:Calibri, sans-serif;vertical-align:middle;white-space:normal;text-align:left;background-color:white">- Returned spare parts handling: Follow up on returned old and new spare parts from CRM service orders, complete goods receipt for new spare parts, and coordinate local scrapping of obsolete parts.</td> </tr> <tr style="height:56.0px"> <td style="width:162.0pt;padding:0.0px;color:#1b365d;font-size:12.0pt;font-weight:bold;font-style:normal;font-family:Calibri, sans-serif;vertical-align:middle;border-width:medium 0.5pt;border-style:none solid;border-color:currentcolor lightgrey;white-space:normal;text-align:center;background-color:#e6f0fa"> </td> <td style="border-width:medium 1.0px 1.0px medium;border-style:none solid solid none;border-color:currentcolor lightgrey lightgrey currentcolor;width:189.0pt;padding:0.0px;color:#333333;font-size:11.0pt;font-weight:bold;font-style:normal;font-family:Calibri, sans-serif;vertical-align:middle;white-space:normal;text-align:center;background-color:white">Aging inventory management</td> <td style="border-width:medium 1.0px 1.0px medium;border-style:none solid solid none;border-color:currentcolor lightgrey lightgrey currentcolor;width:486.0pt;padding:0.0px;color:black;font-size:11.0pt;font-weight:400.0;font-style:normal;font-family:Calibri, sans-serif;vertical-align:middle;white-space:normal;text-align:left;background-color:white">- Regularly review aging spare parts inventory with the service team and follow up on the scrapping process.</td> </tr> <tr style="height:56.0px"> <td style="width:162.0pt;padding:0.0px;color:#1b365d;font-size:12.0pt;font-weight:bold;font-style:normal;font-family:Calibri, sans-serif;vertical-align:middle;border:1.0px solid lightgrey;white-space:normal;text-align:center;background-color:#e6f0fa">3. DEMO Support</td> <td style="border-width:medium 1.0px 1.0px medium;border-style:none solid solid none;border-color:currentcolor lightgrey lightgrey currentcolor;width:189.0pt;padding:0.0px;color:#333333;font-size:11.0pt;font-weight:bold;font-style:normal;font-family:Calibri, sans-serif;vertical-align:middle;white-space:normal;text-align:center;background-color:white">DEMO equipments</td> <td style="border-width:medium 1.0px 1.0px medium;border-style:none solid solid none;border-color:currentcolor lightgrey lightgrey currentcolor;width:486.0pt;padding:0.0px;color:black;font-size:11.0pt;font-weight:400.0;font-style:normal;font-family:Calibri, sans-serif;vertical-align:middle;white-space:normal;text-align:left;background-color:white">- Receive and provide DEMO equipments at Mexico's office.</td> </tr> <tr style="height:82.9px"> <td style="border-width:medium 1.0px 1.0px;border-style:none solid solid;border-color:currentcolor lightgrey lightgrey;width:162.0pt;padding:0.0px;color:#1b365d;font-size:12.0pt;font-weight:bold;font-style:normal;font-family:Calibri, sans-serif;vertical-align:middle;white-space:normal;text-align:center;background-color:#e6f0fa">4. Service Fixed Assets support</td> <td style="border-width:medium 1.0px 1.0px medium;border-style:none solid solid none;border-color:currentcolor lightgrey lightgrey currentcolor;width:189.0pt;padding:0.0px;color:#333333;font-size:11.0pt;font-weight:bold;font-style:normal;font-family:Calibri, sans-serif;vertical-align:middle;white-space:normal;text-align:center;background-color:white">Fixed Assets Management and Follow Up</td> <td style="border-width:medium 1.0px 1.0px medium;border-style:none solid solid none;border-color:currentcolor lightgrey lightgrey currentcolor;width:486.0pt;padding:0.0px;color:black;font-size:11.0pt;font-weight:400.0;font-style:normal;font-family:Calibri, sans-serif;vertical-align:middle;white-space:normal;text-align:left;background-color:white">- Conduct local sourcing in line with the fixed asset budget and complete the purchasing process, while following up on fixed asset management status.<br>- Manage all movements of service fixed assets.<br>- Complete service fixed asset stocktaking in accordance with Finance requirements.</td> </tr> <tr style="height:42.0px"> <td style="border-width:medium 0.5pt medium medium;border-style:none solid none none;border-color:currentcolor lightgrey currentcolor currentcolor;width:162.0pt;padding:0.0px;color:#1b365d;font-size:12.0pt;font-weight:bold;font-style:normal;font-family:Calibri, sans-serif;vertical-align:middle;white-space:normal;text-align:center;background-color:#e6f0fa" rowspan="4">5. Service Team<br>Support</td> <td style="border-width:medium 1.0px 1.0px medium;border-style:none solid solid none;border-color:currentcolor lightgrey lightgrey currentcolor;width:189.0pt;padding:0.0px;color:#333333;font-size:11.0pt;font-weight:bold;font-style:normal;font-family:Calibri, sans-serif;vertical-align:middle;white-space:normal;text-align:center;background-color:white">Support Service Process Optimization</td> <td style="border-width:medium 1.0px 1.0px medium;border-style:none solid solid none;border-color:currentcolor lightgrey lightgrey currentcolor;width:486.0pt;padding:0.0px;color:black;font-size:11.0pt;font-weight:400.0;font-style:normal;font-family:Calibri, sans-serif;vertical-align:middle;white-space:normal;text-align:left;background-color:white">- Work with the service team to improve local service processes and support the investigation, testing, training, and rollout of service IT platforms.</td> </tr> <tr style="height:21.325px"> <td style="border-width:medium 1.0px 1.0px medium;border-style:none solid solid none;border-color:currentcolor lightgrey lightgrey currentcolor;width:189.0pt;padding:0.0px;color:#333333;font-size:11.0pt;font-weight:bold;font-style:normal;font-family:Calibri, sans-serif;vertical-align:middle;white-space:normal;text-align:center;background-color:white">Administrative Support</td> <td style="border-width:medium 1.0px 1.0px medium;border-style:none solid solid none;border-color:currentcolor lightgrey lightgrey currentcolor;width:486.0pt;padding:0.0px;color:black;font-size:11.0pt;font-weight:400.0;font-style:normal;font-family:Calibri, sans-serif;vertical-align:middle;white-space:normal;text-align:left;background-color:white">- Provide on-site support for service training activities.</td> </tr> <tr style="height:21.325px"> <td style="border-width:medium 1.0px 1.0px medium;border-style:none solid solid none;border-color:currentcolor lightgrey lightgrey currentcolor;width:189.0pt;padding:0.0px;color:#333333;font-size:11.0pt;font-weight:bold;font-style:normal;font-family:Calibri, sans-serif;vertical-align:middle;white-space:normal;text-align:center;background-color:white">Organize and Support Service Meetings</td> <td style="border-width:medium 1.0px 1.0px medium;border-style:none solid solid none;border-color:currentcolor lightgrey lightgrey currentcolor;width:486.0pt;padding:0.0px;color:black;font-size:11.0pt;font-weight:400.0;font-style:normal;font-family:Calibri, sans-serif;vertical-align:middle;white-space:normal;text-align:left;background-color:white">- Follow up on urgent and important matters.</td> </tr> <tr style="height:21.325px"> <td style="border-width:medium 1.0px 1.0px medium;border-style:none solid solid none;border-color:currentcolor lightgrey lightgrey currentcolor;width:189.0pt;padding:0.0px;color:#333333;font-size:11.0pt;font-weight:bold;font-style:normal;font-family:Calibri, sans-serif;vertical-align:middle;white-space:normal;text-align:center;background-color:white">Service Report Support</td> <td style="border-width:medium 1.0px 1.0px medium;border-style:none solid solid none;border-color:currentcolor lightgrey lightgrey currentcolor;width:486.0pt;padding:0.0px;color:black;font-size:11.0pt;font-weight:400.0;font-style:normal;font-family:Calibri, sans-serif;vertical-align:middle;white-space:normal;text-align:left;background-color:white">- Prepare regular data analysis reports based on the service manager’s requirements.</td> </tr> </tbody> </table> <table style="border-collapse:collapse;width:786.0pt" border="0" cellspacing="0" cellpadding="0"><colgroup><col style="width:162.0pt"> <col style="width:216.0pt"> <col style="width:162.0pt"> <col style="width:246.0pt"></colgroup> <tbody> <tr style="height:21.0pt"> <td style="width:378.0pt;padding:0.0px;color:#1b365d;font-size:16.0pt;font-weight:bold;font-style:normal;font-family:Calibri, sans-serif;vertical-align:bottom;white-space:nowrap;border:medium none currentcolor" colspan="2">JOB PROFILE AND COMPETENCY MATRIX</td> <td> </td> <td align="left" valign="top"><span><span style="width:166.0px;height:52.0px"><br></span></span> <table cellspacing="0" cellpadding="0"> <tbody> <tr> <td> </td> </tr> </tbody> </table> </td> </tr> <tr style="height:17.4pt"> <td style="padding:0.0px;color:#1b365d;font-size:13.0pt;font-weight:bold;font-style:normal;font-family:Calibri, sans-serif;vertical-align:bottom;white-space:nowrap;border:medium none currentcolor">1. PROFILE REQUIREMENTS</td> <td> </td> <td> </td> <td> </td> </tr> <tr style="height:25.2pt"> <td style="width:162.0pt;padding:0.0px;color:white;font-size:12.0pt;font-weight:bold;font-style:normal;font-family:Calibri, sans-serif;vertical-align:middle;border-width:0.5pt 0.5pt 1.0pt;border-style:solid;border-color:#1b365d lightgrey;white-space:normal;text-align:center;background-color:#1b365d">Factor</td> <td style="width:624.0pt;padding:0.0px;color:white;font-size:12.0pt;font-weight:bold;font-style:normal;font-family:Calibri, sans-serif;vertical-align:middle;white-space:normal;text-align:center;background-color:#1b365d;border:medium none currentcolor" colspan="3">Required Qualifications and Detailed Specifications</td> </tr> <tr style="height:27.0pt"> <td style="width:162.0pt;padding:0.0px;color:#1b365d;font-size:11.0pt;font-weight:bold;font-style:normal;font-family:Calibri, sans-serif;vertical-align:middle;border:1.0px solid lightgrey;white-space:normal;text-align:center;background-color:#e6f0fa">Educational Background</td> <td style="border-width:1.0px 1.0px 1.0px medium;border-style:solid solid solid none;border-color:lightgrey lightgrey lightgrey currentcolor;width:624.0pt;padding:0.0px;color:black;font-size:11.0pt;font-weight:400.0;font-style:normal;font-family:Calibri, sans-serif;vertical-align:middle;white-space:normal;text-align:left" colspan="3">Bachelor's degree or above in Business Administration, Industrial Engineering, Biomedical Engineering and related disciplines.</td> </tr> <tr style="height:36.6pt"> <td style="border-width:medium 1.0px 1.0px;border-style:none solid solid;border-color:currentcolor lightgrey lightgrey;width:162.0pt;padding:0.0px;color:#1b365d;font-size:11.0pt;font-weight:bold;font-style:normal;font-family:Calibri, sans-serif;vertical-align:middle;white-space:normal;text-align:center;background-color:#e6f0fa">Minimum Experience</td> <td style="border-width:1.0px 1.0px 1.0px medium;border-style:solid solid solid none;border-color:lightgrey lightgrey lightgrey currentcolor;width:624.0pt;padding:0.0px;color:black;font-size:11.0pt;font-weight:400.0;font-style:normal;font-family:Calibri, sans-serif;vertical-align:middle;white-space:normal;text-align:left" colspan="3">Minimum five (5) years of full-time demonstratable experience in dispatch and follow up of operations/logistics matters; familiar with service process and customer relationship maintenance; familiar and savyy with SAP or CRM operation.</td> </tr> <tr style="height:19.95pt"> <td style="border-width:medium 1.0px 1.0px;border-style:none solid solid;border-color:currentcolor lightgrey lightgrey;width:162.0pt;padding:0.0px;color:#1b365d;font-size:11.0pt;font-weight:bold;font-style:normal;font-family:Calibri, sans-serif;vertical-align:middle;white-space:normal;text-align:center;background-color:#e6f0fa">Availability and Rotation</td> <td style="border-width:1.0px 1.0px 1.0px medium;border-style:solid solid solid none;border-color:lightgrey lightgrey lightgrey currentcolor;width:624.0pt;padding:0.0px;color:black;font-size:11.0pt;font-weight:400.0;font-style:normal;font-family:Calibri, sans-serif;vertical-align:middle;white-space:normal;text-align:left" colspan="3">Willing to take job rotation within the operations department if the business requires it.</td> </tr> <tr style="height:32.4pt"> <td style="border-width:medium 1.0px 1.0px;border-style:none solid solid;border-color:currentcolor lightgrey lightgrey;width:162.0pt;padding:0.0px;color:#1b365d;font-size:11.0pt;font-weight:bold;font-style:normal;font-family:Calibri, sans-serif;vertical-align:middle;white-space:normal;text-align:center;background-color:#e6f0fa">Attitudinal Focus</td> <td style="border-width:1.0px 1.0px 1.0px medium;border-style:solid solid solid none;border-color:lightgrey lightgrey lightgrey currentcolor;width:624.0pt;padding:0.0px;color:black;font-size:11.0pt;font-weight:400.0;font-style:normal;font-family:Calibri, sans-serif;vertical-align:middle;white-space:normal;text-align:left" colspan="3">Strong capability to learn, proactive initiative, and continuously self-updating in line with business development. Result-oriented and proactive in standardizing and implementing company policy.</td> </tr> <tr style="height:79.95pt"> <td style="border-width:medium 1.0px 1.0px;border-style:none solid solid;border-color:currentcolor lightgrey lightgrey;width:162.0pt;padding:0.0px;color:#1b365d;font-size:11.0pt;font-weight:bold;font-style:normal;font-family:Calibri, sans-serif;vertical-align:middle;white-space:normal;text-align:center;background-color:#e6f0fa">Technical Knowledge</td> <td style="border-width:1.0px 1.0px 1.0px medium;border-style:solid solid solid none;border-color:lightgrey lightgrey lightgrey currentcolor;width:624.0pt;padding:0.0px;color:black;font-size:11.0pt;font-weight:400.0;font-style:normal;font-family:Calibri, sans-serif;vertical-align:middle;white-space:normal;text-align:left" colspan="3">• Spare Parts Orders' Management and Follow-Up.<br>• Spare Parts Stock Management.<br>• Proficiency in Excel and SAP.<br>• Business Intelligence Tracking Tools.</td> </tr> <tr style="height:45.0pt"> <td style="border-width:medium 1.0px 1.0px;border-style:none solid solid;border-color:currentcolor lightgrey lightgrey;width:162.0pt;padding:0.0px;color:#1b365d;font-size:11.0pt;font-weight:bold;font-style:normal;font-family:Calibri, sans-serif;vertical-align:middle;white-space:normal;text-align:center;background-color:#e6f0fa">Languages</td> <td style="border-width:1.0px 1.0px 1.0px medium;border-style:solid solid solid none;border-color:lightgrey lightgrey lightgrey currentcolor;width:624.0pt;padding:0.0px;color:black;font-size:11.0pt;font-weight:400.0;font-style:normal;font-family:Calibri, sans-serif;vertical-align:middle;white-space:normal;text-align:left" colspan="3">Advanced English level.</td> </tr> <tr style="height:14.4pt"> <td> </td> <td> </td> <td> </td> <td> </td> </tr> <tr style="height:14.4pt"> <td> </td> <td> </td> <td> </td> <td> </td> </tr> <tr style="height:17.4pt"> <td style="padding:0.0px;color:#1b365d;font-size:13.0pt;font-weight:bold;font-style:normal;font-family:Calibri, sans-serif;vertical-align:bottom;white-space:nowrap;border:medium none currentcolor" colspan="2">2. CONSOLIDATED STRATEGIC COMPETENCIES</td> <td> </td> <td> </td> </tr> <tr style="height:25.2pt"> <td style="width:162.0pt;padding:0.0px;color:white;font-size:12.0pt;font-weight:bold;font-style:normal;font-family:Calibri, sans-serif;vertical-align:middle;border-width:0.5pt 0.5pt 1.0pt;border-style:solid;border-color:#1b365d lightgrey;white-space:normal;text-align:center;background-color:#1b365d">Competency Pillar</td> <td style="border-width:0.5pt 0.5pt 1.0pt medium;border-style:solid solid solid none;border-color:#1b365d lightgrey #1b365d currentcolor;width:624.0pt;padding:0.0px;color:white;font-size:12.0pt;font-weight:bold;font-style:normal;font-family:Calibri, sans-serif;vertical-align:middle;white-space:normal;text-align:center;background-color:#1b365d" colspan="3">Expected Behavior Description for the Role</td> </tr> <tr style="height:28.8pt"> <td style="width:162.0pt;padding:0.0px;color:#1b365d;font-size:11.0pt;font-weight:bold;font-style:normal;font-family:Calibri, sans-serif;vertical-align:middle;border:1.0px solid lightgrey;white-space:normal;text-align:center;background-color:white">Operational Excellence and Result Orientation</td> <td style="border-width:1.0px 1.0px 1.0px medium;border-style:solid solid solid none;border-color:lightgrey lightgrey lightgrey currentcolor;width:624.0pt;padding:0.0px;color:black;font-size:11.0pt;font-weight:400.0;font-style:normal;font-family:Calibri, sans-serif;vertical-align:top;white-space:normal;text-align:left;background-color:white" colspan="3">Sets effective goals, logically prioritizes multiple work fronts, and reacts agilely to incidents. Focuses management on strict compliance with operational indicators, maximizing the allocated resources.</td> </tr> <tr style="height:40.95pt"> <td style="border-width:medium 1.0px 1.0px;border-style:none solid solid;border-color:currentcolor lightgrey lightgrey;width:162.0pt;padding:0.0px;color:#1b365d;font-size:11.0pt;font-weight:bold;font-style:normal;font-family:Calibri, sans-serif;vertical-align:middle;white-space:normal;text-align:center;background-color:#f4f8fc">Cross-functional Leadership and Collaboration</td> <td style="border-width:1.0px 1.0px 1.0px medium;border-style:solid solid solid none;border-color:lightgrey lightgrey lightgrey currentcolor;width:624.0pt;padding:0.0px;color:black;font-size:11.0pt;font-weight:400.0;font-style:normal;font-family:Calibri, sans-serif;vertical-align:top;white-space:normal;text-align:left;background-color:#f4f8fc" colspan="3">Acts as a strategic partner (Business Partner), actively collaborating with Operations, Service and Finance to eliminate operational silos. Provide accurate information to every single stakeholder.</td> </tr> <tr style="height:46.95pt"> <td style="border-width:medium 1.0px 1.0px;border-style:none solid solid;border-color:currentcolor lightgrey lightgrey;width:162.0pt;padding:0.0px;color:#1b365d;font-size:11.0pt;font-weight:bold;font-style:normal;font-family:Calibri, sans-serif;vertical-align:middle;white-space:normal;text-align:center;background-color:white">Effective Corporate Communication</td> <td style="border-width:1.0px 1.0px 1.0px medium;border-style:solid solid solid none;border-color:lightgrey lightgrey lightgrey currentcolor;width:624.0pt;padding:0.0px;color:black;font-size:11.0pt;font-weight:400.0;font-style:normal;font-family:Calibri, sans-serif;vertical-align:top;white-space:normal;text-align:left;background-color:white" colspan="3">Interacts fluently and respectfully. Conveys information in a structured manner, adapting language for both the local team and managerial reports to HQ.</td> </tr> </tbody> </table> <p> </p>