About this role
<p><img alt="" src="http://centralgroupjobs.com/cnext/Header/cds.jpg" style="border-width:0.0px;border-style:solid;width:100%" /></p> <div><p style="padding: 10px;border: 1px solid transparent;"><p style="word-wrap: break-word;">Job Summary </p><p><p>Food and Beverage Servers are customer service professionals that work for restaurants, cocktail bars and other establishments. In addition to serving food and drinks, Food and beverage Servers perform tasks, such as setting up tables, removing used dishes and preparing simple dishes. They serve as the main point of contact for customers.</p> <p>A Food and Beverage Server may work for a single establishment, or they may work for third-party catering companies. A good portion of their income in the United States usually comes from tips. The career is expected to grow at 3 percent over the next ten years, which is less than average.</p> </p></p><p style="padding: 10px;border: 1px solid transparent;"><p style="word-wrap: break-word;">Responsibilities </p><p><p>In order to ensure satisfactory service for all patrons, a Food and Beverage Server performs many different tasks. We analyzed job listings for Food and Beverage Servers in order to identify these core duties and responsibilities.</p> <p><strong>Provide Customer Service</strong></p> <p>The Food and Beverage Server is the face of the restaurant and has considerable influence on its patrons’ experience. They must maintain a professional and friendly demeanor and offer timely assistance to customers in order to ensure that their needs are met. If any issues arise with throughout the customer’s dining experience, the Food and Beverage Server is responsible for resolving it.</p> <p><strong>Take Orders</strong></p> <p>Presenting menus, answering questions and offering suggestions, the Food and Beverage Server will guide patrons through the restaurant offerings and eventually take down their chosen orders. It is often the duty of the Food and Beverage Server to explain menu items, assist patrons with special dietary needs and recommend menu items that the restaurant would like to sell more of.</p> <p><strong>Serve Food and Beverages</strong></p> <p>Responsible for bringing orders from the kitchen to customers, Food and Beverage Servers must remember where to bring each order or maintain an organized record of order to which he or she can refer. They are also responsible for keeping beverages filled, following up with tables to see if their needs are still met and clearing plates as they’re finished. Should an order be filled incorrectly, it is the Food and Beverage Server’s duty to fix the order and bring out a new one.</p> <p><strong>Clean and Prepare Tables</strong></p> <p>In order to ensure that tables are prepared for each party, the Food and Beverage Server must clear tables of all plates, cups, and flatware after a party leaves, wipe down tables and properly re-set them with clean tableware. Depending on the establishment, the Food and Beverage Server may be solely responsible for this, or he or she may have assistance from hosting and bussing staff members. The Food and Beverage Server must ensure that the restaurant maintains proper standards of cleanliness and sanitation.</p> <p><strong>Process Payments</strong></p> <p>Food and Beverage Servers ensure that patrons receive their bills in a timely manner and that all orders are properly listed and priced. They receive and process payments, operating the register, and return paid checks and receipt to customer. They are responsible for resolving any discrepancies in billing.</p> </p></p><p style="padding: 10px;border: 1px solid transparent;"><p style="word-wrap: break-word;">Qualifications </p><p><p>The education requirements for employment in this field can vary greatly. According to the BLS, the majority of food and beverage managers have no post-secondary education. It can be helpful, however, to pursue either an associate's or bachelor's degree in hospitality management. Some schools also offer certificate programs that take less than one year to complete. Food service management degrees are typically preferred or required by large companies that specialize in food service and catering.</p> </p></p></div>