About this role
<p><span style=""><span style=""><b style="font-weight:bold">Requisition ID: </b>35093 </span></span></p> <p>Molson Coors is a leading brewer with 18,000+ employees, 30+ breweries and 130+ beer brands, consumed in more than 50 countries. Our GBS history in Romania started in 2017, when Molson Coors Global Business Services was established in Bucharest, and since then we have become a 650 people strong organization and growing continuously.</p> <p> </p> <p><span class="TextRun SCXW210455776 BCX0"><span class="NormalTextRun SpellingErrorV2Themed SCXW210455776 BCX0">This</span><span class="NormalTextRun SCXW210455776 BCX0"> role </span><span class="NormalTextRun SpellingErrorV2Themed SCXW210455776 BCX0">will</span> <span class="NormalTextRun SpellingErrorV2Themed SCXW210455776 BCX0">work</span> <span class="NormalTextRun SpellingErrorV2Themed SCXW210455776 BCX0">with</span> <span class="NormalTextRun SpellingErrorV2Themed SCXW210455776 BCX0">the</span><span class="NormalTextRun SCXW210455776 BCX0"> business </span><span class="NormalTextRun SpellingErrorV2Themed SCXW210455776 BCX0">units</span><span class="NormalTextRun SCXW210455776 BCX0">, BPE, PMO, IT/HRIS and GBS </span><span class="NormalTextRun SpellingErrorV2Themed SCXW210455776 BCX0">teams</span> <span class="NormalTextRun SpellingErrorV2Themed SCXW210455776 BCX0">across</span> <span class="NormalTextRun SpellingErrorV2Themed SCXW210455776 BCX0">centers</span><span class="NormalTextRun SCXW210455776 BCX0"> </span><span class="NormalTextRun SpellingErrorV2Themed SCXW210455776 BCX0">to</span> <span class="NormalTextRun SpellingErrorV2Themed SCXW210455776 BCX0">develop</span><span class="NormalTextRun SCXW210455776 BCX0"> and </span><span class="NormalTextRun SpellingErrorV2Themed SCXW210455776 BCX0">deploy</span> <span class="NormalTextRun SpellingErrorV2Themed SCXW210455776 BCX0">improved</span> <span class="NormalTextRun SpellingErrorV2Themed SCXW210455776 BCX0">operational </span><span class="NormalTextRun SCXW210455776 BCX0">performance </span><span class="NormalTextRun SpellingErrorV2Themed SCXW210455776 BCX0">across</span> <span class="NormalTextRun SpellingErrorV2Themed SCXW210455776 BCX0">Hire</span> <span class="NormalTextRun SpellingErrorV2Themed SCXW210455776 BCX0">to</span> <span class="NormalTextRun SpellingErrorV2Themed SCXW210455776 BCX0">Retire</span> <span class="NormalTextRun SpellingErrorV2Themed SCXW210455776 BCX0">processes</span><span class="NormalTextRun SCXW210455776 BCX0"> in </span><span class="NormalTextRun SpellingErrorV2Themed SCXW210455776 BCX0">scope</span><span class="NormalTextRun SCXW210455776 BCX0"> for GBS. </span><span class="NormalTextRun SpellingErrorV2Themed SCXW210455776 BCX0">Addition</span> <span class="NormalTextRun SpellingErrorV2Themed SCXW210455776 BCX0">to</span> <span class="NormalTextRun SpellingErrorV2Themed SCXW210455776 BCX0">that</span><span class="NormalTextRun SCXW210455776 BCX0">, </span><span class="NormalTextRun SpellingErrorV2Themed SCXW210455776 BCX0">the</span><span class="NormalTextRun SCXW210455776 BCX0"> role </span><span class="NormalTextRun SpellingErrorV2Themed SCXW210455776 BCX0">will</span> <span class="NormalTextRun SpellingErrorV2Themed SCXW210455776 BCX0">develop</span><span class="NormalTextRun SCXW210455776 BCX0"> an </span><span class="NormalTextRun SpellingErrorV2Themed SCXW210455776 BCX0">effective</span> <span class="NormalTextRun SpellingErrorV2Themed SCXW210455776 BCX0">continuous</span> <span class="NormalTextRun SpellingErrorV2Themed SCXW210455776 BCX0">improvement</span><span class="NormalTextRun SCXW210455776 BCX0"> program </span><span class="NormalTextRun SpellingErrorV2Themed SCXW210455776 BCX0">across</span><span class="NormalTextRun SCXW210455776 BCX0"> GBS HTR </span><span class="NormalTextRun SpellingErrorV2Themed SCXW210455776 BCX0">teams</span><span class="NormalTextRun SCXW210455776 BCX0">, </span><span class="NormalTextRun SpellingErrorV2Themed SCXW210455776 BCX0">to</span> <span class="NormalTextRun SpellingErrorV2Themed SCXW210455776 BCX0">enable</span><span class="NormalTextRun SCXW210455776 BCX0"> a </span><span class="NormalTextRun SpellingErrorV2Themed SCXW210455776 BCX0">frictionless</span><span class="NormalTextRun SCXW210455776 BCX0">, cost </span><span class="NormalTextRun SpellingErrorV2Themed SCXW210455776 BCX0">effective</span> <span class="NormalTextRun SpellingErrorV2Themed SCXW210455776 BCX0">delivery</span><span class="NormalTextRun SCXW210455776 BCX0"> model and </span><span class="NormalTextRun SpellingErrorV2Themed SCXW210455776 BCX0">improved</span> <span class="NormalTextRun SpellingErrorV2Themed SCXW210455776 BCX0">user</span> <span class="NormalTextRun SpellingErrorV2Themed SCXW210455776 BCX0">experience</span><span class="NormalTextRun SCXW210455776 BCX0"> for </span><span class="NormalTextRun SpellingErrorV2Themed SCXW210455776 BCX0">all</span> <span class="NormalTextRun SpellingErrorV2Themed SCXW210455776 BCX0">services</span> <span class="NormalTextRun SpellingErrorV2Themed SCXW210455776 BCX0">rendered</span><span class="NormalTextRun SCXW210455776 BCX0">.</span></span><span class="EOP SCXW210455776 BCX0"> </span></p> <p> </p> <p><strong>KEY RESPONSIBILITIES </strong></p> <ul> <li>Develop KPI’s, reporting standards and process monitoring tools as needed</li> <li><span class="TextRun SCXW87787213 BCX0"><span class="NormalTextRun SpellingErrorV2Themed SCXW87787213 BCX0">Contribute</span> <span class="NormalTextRun SpellingErrorV2Themed SCXW87787213 BCX0">to</span> <span class="NormalTextRun SpellingErrorV2Themed SCXW87787213 BCX0">improvement</span><span class="NormalTextRun SCXW87787213 BCX0"> of </span><span class="NormalTextRun SpellingErrorV2Themed SCXW87787213 BCX0">the</span> <span class="NormalTextRun SpellingErrorV2Themed SCXW87787213 BCX0">process</span><span class="NormalTextRun SCXW87787213 BCX0"> control </span><span class="NormalTextRun SpellingErrorV2Themed SCXW87787213 BCX0">environment</span> <span class="NormalTextRun SpellingErrorV2Themed SCXW87787213 BCX0">looking</span><span class="NormalTextRun SCXW87787213 BCX0"> at </span><span class="NormalTextRun SpellingErrorV2Themed SCXW87787213 BCX0">escalations</span><span class="NormalTextRun SCXW87787213 BCX0">, </span><span class="NormalTextRun SpellingErrorV2Themed SCXW87787213 BCX0">issues</span><span class="NormalTextRun SCXW87787213 BCX0"> and audit </span><span class="NormalTextRun SpellingErrorV2Themed SCXW87787213 BCX0">findings</span><span class="NormalTextRun SCXW87787213 BCX0"> and </span><span class="NormalTextRun SpellingErrorV2Themed SCXW87787213 BCX0">proposing</span> <span class="NormalTextRun SpellingErrorV2Themed SCXW87787213 BCX0">remediation</span> <span class="NormalTextRun SpellingErrorV2Themed SCXW87787213 BCX0">plans</span><span class="NormalTextRun SCXW87787213 BCX0"> and </span><span class="NormalTextRun SpellingErrorV2Themed SCXW87787213 BCX0">new</span><span class="NormalTextRun SCXW87787213 BCX0"> /</span><span class="NormalTextRun SpellingErrorV2Themed SCXW87787213 BCX0">enhanced</span> <span class="NormalTextRun SpellingErrorV2Themed SCXW87787213 BCX0">controls</span> <span class="NormalTextRun SpellingErrorV2Themed SCXW87787213 BCX0">where</span> <span class="NormalTextRun SpellingErrorV2Themed SCXW87787213 BCX0">required</span></span><span class="EOP SCXW87787213 BCX0"> </span></li> <li>Partner with business and process owners on broader end to end standardization initiatives and lead process standardization and harmonization for services contracted</li> <li>Drive GBS HTR continuous improvement agenda (efficiency, quality, compliance) & lead specific continuous improvement projects within the tower</li> <li>Contribute to technology deployments and tool implementations and act as SPOC for new process implementations/changes/migrations</li> <li>Comply with Molson Coors human resources policies and practices to retain employees, evaluate performance, motivate, and grow talent</li> <li>Hold meetings to review individual and team performance</li> </ul> <p><br><strong>SKILLS & RELEVANT WORK EXPERIENCE</strong></p> <ul> <li>Strong Hire to Retire/HR process knowledge and experience on business processes management & process mapping</li> <li>Experience leading improvement and transformational projects and working / implementing SAP / SNOW / Chatbots / RPA</li> <li>Strong change management and influencing skills</li> <li>Strong presentation and communication skills and Advanced English Language level (B2 and above)</li> <li>People management/project management experience</li> <li>Experience with SSC/GBS/BPO/Big4 environment</li> </ul> <h1 style="margin:0.0in">LI-Hybrid</h1> <p> </p><p><span style=""><span style="">Molson Coors is an equal opportunity employer. We invite applications from candidates of all backgrounds, race, color, religion, sex, national origin, age, disability, veteran status or any other characteristic. If you have a disability and believe you need a reasonable accommodation during the application or recruitment processes, please e-mail <a href="mailto:[email protected]">[email protected]</a>.</span></span></p>