About this role
<p><strong>ADB SAFEGATE’s</strong> Airfield solutions has over 75 years’ experience of delivering<strong> cutting-edge</strong> airfield ground lighting, enabling safe and efficient landings, taxiing, and take-offs. </p> <p> </p> <p><strong>The Opportunity</strong></p> <p><br> A Field Service Engineer spends most of their time in the field or at a customer site where he/she helps troubleshoot equipment problems. Field Service Engineers have specific training in the equipment they maintain which requires sound knowledge of the system, wiring, and sensing technology of a system. We are looking for candidates who are self-starters, work independently most of the time, adhere to schedules, follow company processes, manage customer expectations and are able to quickly repair/troubleshoot system problems in the field.<br> </p> <p><strong>Location</strong>: Columbus, Ohio<br> </p> <p><strong>You will make an impact by…..</strong></p> <ul> <li>Completing field start-up and commissioning support for either standard products or advanced products, but striving to learn both product lines.</li> <li>Assisting customers, both internal and external, in isolating defects in the field</li> <li>Performing Preventative Maintenance task per Contract and (SLA) Service Level Agreement</li> <li>Generating and supporting all technical documentation including trip reports, training documentation as needed, review of product manuals.</li> <li>Performing technical training classes for standard products to internal and external customers</li> <li>Developing customer relationships in order to help improve customer satisfaction.</li> <li>Being responsible for becoming familiar with Federal Aviation Administration (FAA) airport policies, procedures and products.</li> <li>Being responsible for becoming familiar with Airport/Airline Operations</li> <li>Communicating and promoting company image to the customer during system installation and training.</li> </ul> <p> </p> <p><strong>The talent we want to inspire has….</strong></p> <ul> <li>Bachelor Degree in Electrical Engineering (EE) or Associate in Electrical Engineering Technology (EET), equivalent degree, or equivalent experience.</li> <li>Two (2) to Four (4) years related experience or the equivalent combination of experience and education.</li> <li>Two (2) to Four (4) years of experience working as a field technician or related experience.</li> <li>Possession of a valid driver’s license.</li> <li>Must maintain an insurable driving record.</li> <li>Must pass any required BCI and FBI Background Check.</li> <li>Fluent English (oral and written communication skills).</li> </ul> <p> </p> <p><strong>Additional Key Information….</strong></p> <ul> <li>National and international travel at a minimum of 60-80% of the time. Travel periods may exceed 7 days at a time.<br> </li> </ul> <p><strong>What's on offer</strong></p> <ul> <li>A dynamic and challenging environment that encourages growth and learning.</li> <li>Opportunities to shape the future of our industry and make a significant impact on our company's business,</li> <li>A collaborative culture that values innovation, integrity, and inclusivity.</li> <li>Competitive compensation packages, including health benefits etc.</li> </ul> <p> </p> <p>If you want to join a global business and enjoy being a team player who's driven and passionate, then this is your opportunity to come on board by applying!</p> <p> </p> <p>Want to learn more about working at ADB SAFEGATE then check out our Career's website <a href="https://adbsafegate.com/about/career/">https://adbsafegate.com/about/career/</a></p>