About this role
<p><strong>Position:</strong></p> <p>Customer Service & Cashier</p> <p><strong>Location:</strong></p> <p>Grand Mills – Abu Dhabi</p> <p><strong>What Will Your Day Look Like? </strong></p> <p>The Customer Service/Cashier will be responsible for handling, verifying, and validating the entire process of external warehouse operations following Grand Mills policies.</p> <p><strong>How Will You Make an Impact? </strong></p> <ul> <li>Receive, inspect, and store animal feed products under company standards.</li> <li>Maintain accurate stock records and perform regular inventory checks.</li> <li>Handle inquiries from customers and the sales team; provide product information and assist with order placement.</li> <li>Process sales transactions and maintain accurate cash register records.</li> <li>Coordinate with primary warehouses to ensure timely stock replenishment.</li> <li>Ensure the store is clean, organized, and adequately stocked.</li> <li>Assist with loading/unloading goods and arranging deliveries when needed.</li> <li>Address and resolve customer complaints professionally and efficiently.</li> <li>Follow Good Warehouse Practices (GWP) to ensure proper handling and storage of products.</li> <li>Adhere to Health, Safety, and Environment (HSE) regulations to maintain a safe and compliant workplace.</li> <li>Prepare and submit daily sales and stock reports as required.</li> <li>Be flexible with working hours beyond the standard 10-hour shift; overtime will be compensated as applicable.</li> <li>Be available to work during public holidays, Ramadan hours, and both split and single shifts, based on business requirements.</li> <li>Actively participate in stock count activities (monthly, quarterly, and annual).</li> <li>Maintain a smart and professional appearance in the workplace.</li> <li>Demonstrate teamwork and a positive attitude; attend required training and meetings.</li> <li>Be willing to relocate once or twice a year as part of duty rotation between Agrivita Stores located in remote areas (AE & AIN, NE, and WR).</li> </ul> <p><strong>What Would Make You Successful? </strong></p> <p><strong>Minimum Qualifications:</strong></p> <ul> <li>Bachelor's degree/diploma in any.</li> </ul> <p><strong>Minimum Experience:</strong></p> <ul> <li>A minimum of 3–4 years of experience in storekeeping, retail, or customer service is required.</li> </ul> <p><strong>Functional Knowledge:</strong></p> <ul> <li>Excel</li> <li>MS Word</li> <li>MS Access</li> <li>Basic Accounting</li> <li>ERP<strong> </strong></li> </ul> <p><strong>Job-Specific Skills:</strong></p> <ul> <li>Prior experience in storekeeping, retail, or customer service is preferred.</li> <li>Basic knowledge of animal feed products is an advantage.</li> <li>Strong communication and interpersonal skills.</li> <li>Proficiency in basic computer operations, including billing and inventory software.</li> <li>Familiarity with Good Warehouse Practices (GWP) and Health, Safety, and Environment (HSE) guidelines is a plus.</li> <li>Willingness to work flexible hours, including overtime and public holidays, as needed.</li> <li>High attention to detail with the ability to work independently and take initiative.</li> </ul> <p><strong>Grow with Agthia – For the Better </strong> </p> <p>Agthia Group is one of the region’s leading Food & Beverage companies, with a growing international footprint. We are a publicly listed company on the Abu Dhabi Securities Exchange (ADX) and part of ADQ, one of the region’s largest holding companies.</p> <p>Rooted in Abu Dhabi since 1978, we've grown into a global presence, operating in countries including the UAE, Saudi Arabia, Kuwait, Oman, Egypt, Turkey, and Jordan. We’ve built a diverse portfolio of over 35 market-leading brands across Water & Food, Snacking, Protein & Frozen, and Agri-Business – touching the lives of millions of consumers in more than 65 global markets. With sustainability at the core of our innovations, we’ve pioneered several world-first products, setting new benchmarks in industry and meeting the evolving needs of communities worldwide. </p> <p>Over 12,000 people from more than 67 nationalities are at the heart of shaping our purpose-driven future, supported by an agile environment which encourages collaboration, creativity, and the freedom to make a real difference. With a competitive benefits package, genuine opportunities to advance, and a focus on continuous learning and development, we’re committed to supporting your growth as we work together to deliver excellence “For the Better.” </p> <p>Join us and be part of a team that's not just shaping the future of food and beverage but also making a meaningful impact on the world. Together, let's grow 'For the Better.' </p>