About this role
<p><strong>Job Summary</strong></p> <p>Manage all North logistics activities including Distribution, D2D, internal transfer (HD/MD inplants to HCM/Hanoi hub or 4PL), EXW & FCA shipment, billing confirmation and assigned logistics tasks</p> <div align="center"><hr align="center" size="2" width="100%"></div> <p><strong>Key Responsibilities</strong></p> <p><strong>Logistics Management</strong></p> <ul type="disc"> <li>Monitor delivery activities from North Warehouse to Customers</li> <li>Coordinate inland trucking from port to warehouse and vice versa</li> <li>Work with Planning & 3PL to arrange empty container for D2D shipments</li> <li>Cooperate with PMS & Forwarder to handle shipment from Suppliers to Port and Warehouse</li> <li>Manage EMS shipments between North and other locations</li> <li>Control internal transfer shipments to avoid DEM/DET incurred</li> <li>Collect and manage Hapharco invoices for payment documentation</li> <li>Arrange delivery for direct shipment (YNDD) after customs clearance</li> </ul> <p><strong>EXW / FOB / FCA shipment handling:</strong></p> <ul type="disc"> <li>Receive open PO plan from PMS (ready date, qty, pallet/container, ETA request)</li> <li>Book vessel and update shipment plan</li> <li>Receive invoice & packing list from PMS</li> <li>Update ETA to PMS for production impact evaluation</li> <li>Handle payment to forwarders</li> </ul> <div align="center"><hr align="center" size="2" width="100%"></div> <p><strong>Billing & KPI Confirmation</strong></p> <ul type="disc"> <li>Verify logistics expense billing from 3PL / 4PL / Forwarders</li> <li>Obtain approval and coordinate with FICO for payments</li> <li>Perform KPI checking and confirmation for 3PL</li> </ul> <div align="center"><hr align="center" size="2" width="100%"></div> <p><strong>POD Verification</strong></p> <ul type="disc"> <li>Collect PODs (Proof of Delivery) daily/weekly from 3PL</li> <li>Verify, file and ensure PODs have full customer/dealer signature and correct address as contract</li> </ul> <div align="center"><hr align="center" size="2" width="100%"></div> <p><strong>Logistics Compliance</strong></p> <ul type="disc"> <li>Ensure all orders comply with signed contracts between BBVN & Customers</li> <li>Ensure vehicles meet requirements based on product types</li> </ul> <div align="center"><hr align="center" size="2" width="100%"></div> <p><strong>SOP Issuance</strong></p> <ul type="disc"> <li>Coordinate with 3PL to maintain and adjust SOPs when required</li> <li>Ensure all logistics activities comply with SOP system</li> </ul> <div align="center"><hr align="center" size="2" width="100%"></div> <p><strong>Stakeholder Management</strong></p> <p><strong>Internal:</strong> IMEX, FICO, Demand Planning, PMS, Procurement<br><strong>External:</strong> 3PL, 4PL, Dealers, Customers</p> <ul type="disc"> <li>Coordinate cross-functionally for shipment ETA, billing, accrual, delivery, and customer support</li> <li>Resolve customer complaints and support dealers/customers</li> </ul> <div align="center"><hr align="center" size="2" width="100%"></div> <p><strong>Requirements</strong></p> <p><strong>Education</strong></p> <ul type="disc"> <li>Bachelor degree (required)</li> <li>Master’s degree or higher (preferred)</li> </ul> <div align="center"><hr align="center" size="2" width="100%"></div> <p><strong>Experience</strong></p> <p><strong>Must-have:</strong></p> <ul type="disc"> <li>Minimum 2 years experience in Logistics</li> <li>Good communication in English</li> <li>Proficient in Microsoft Office (Excel, PowerPoint)</li> </ul> <p><strong>Preferred:</strong></p> <ul type="disc"> <li>SAP, GDP, ISO 13485 knowledge</li> <li>Logistics / Supply Chain background</li> <li>Knowledge of Medical / Pharma products</li> <li>Experience working with 3PL</li> </ul> <div align="center"><hr align="center" size="2" width="100%"></div> <p><strong>Core Skills</strong></p> <ul type="disc"> <li>Problem solving</li> <li>Ability to work independently (stand alone)</li> <li>Clear and direct communication</li> </ul> <div align="center"><hr align="center" size="2" width="100%"></div> <p><strong>Why Join</strong></p> <ul type="disc"> <li>Exposure to full-scope North Logistics operations (Distribution, D2D, EXW/FCA)</li> <li>Work with multi-stakeholders: PMS, IMEX, FICO, 3PL, 4PL</li> <li>Experience in SAP, Pharma logistics compliance (GDP, ISO 13485)</li> <li>Strong operational and cross-functional exposure</li> </ul> <p> </p>