About this role
<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="word-wrap:break-word"><H2 style="margin:0.0px"><b></b></H2> </div><div><p><span style=""><span style="">Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.</span></span></p> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="word-wrap:break-word"><H2 style="margin:0.0px"><b>YOUR ROLE</b></H2> </div><div><p><span style=""><span style=""><span>As a Team Leader you will take leadership to ensure the delivery of a customer focused service with highly proficient process knowledge, the ability to </span></span></span><span style=""><span><span style="Verdana', sans-serif"><span style="">design</span></span></span><span style=""><span>, innovate and continually strive to improve the process and services delivered to the client. You will also manage team and ensure the delivery of high quality service to your client.</span></span></span></p> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="word-wrap:break-word"><H2 style="margin:0.0px"><b>YOUR TASKS</b></H2> </div><div><ul style="margin-bottom:4.0px;margin-top:13.0px"> <li class="DocumentText" style="text-align:justify"><span style=""><span style=""><span>Ensure that the daily activities within their Team’s responsibilities are fulfilled properly and timely in accordance with Desktop Procedures and SLA targets,</span></span></span></li> <li class="DocumentText" style="text-align:justify"><span style=""><span style=""><span>Supervise team members in process related areas; act as an escalation point for problems/queries not resolved by team members,</span></span></span></li> <li class="DocumentText" style="text-align:justify"><span style=""><span style=""><span>Ensure knowledge and best practice sharing, capture and document team’s collective knowledge,</span></span></span></li> <li class="DocumentText" style="text-align:justify"><span style=""><span style=""><span>Schedule, prioritize and allocate work to Team,</span></span></span></li> <li class="DocumentText" style="text-align:justify"><span style=""><span style=""><span>Be first contact person for team members in any matters,</span></span></span></li> <li class="DocumentText" style="text-align:justify"><span style=""><span style=""><span>Make decisions on process issues / queries and sensitive individual cases.</span></span></span></li> </ul> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="word-wrap:break-word"><H2 style="margin:0.0px"><b>YOUR PROFILE</b></H2> </div><div><ul> <li><span style=""><span style="">At least Bachelor’s degree,</span></span></li> <li><span style=""><span style="">Minimum <b>English & French</b> at CEFR Grade B2 (Upper intermediate) or equivalent,</span></span></li> <li><span style=""><span style="">Minimum of 4 years of experience in P2P/AP with experience in a leadership/team coordination role,</span></span></li> <li><span style=""><span style="">Excellent analytical and problem-solving skills,</span></span></li> <li><span style=""><span style="">Proficiency in MS Office Suite (Excel etc.),</span></span></li> <li><span style=""><span style="">Continuous improvement mindset.</span></span></li> </ul> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="word-wrap:break-word"><H2 style="margin:0.0px"><b>WHAT YOU’LL LOVE ABOUT WORKING HERE</b></H2> </div><div><ul> <li><span style=""><span style=""><b>Well-being culture:</b> medical care with Medicover, private life insurance, and Multisport card. But we went one step further by creating our own Capgemini Helpline offering therapeutical support if needed and the educational podcast "Let's talk about wellbeing" which you can listen to on Spotify.</span></span></li> <li><span style=""><span style=""><b>Access to over 70 training tracks </b>with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings.</span></span></li> <li><span style=""><span style=""><b>Continuous feedback and ongoing performance discussions</b> thanks to our performance management tool GetSuccess supported by a transparent performance management policy.</span></span></li> <li><span style=""><span style=""><b>Enjoy hybrid working model </b>that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details.</span></span></li> </ul> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="word-wrap:break-word"><H2 style="margin:0.0px"><b>GET TO KNOW US</b></H2> </div><div><p><span style=""><span style="">Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.</span></span></p> <p><span style=""><span style="">Do you want to get to know us better? Check our Instagram — <a href="https://www.instagram.com/capgeminipl/">@capgeminipl</a> or visit our Facebook profile — <a href="https://www.facebook.com/CapgeminiPl">Capgemini Polska</a>. You can also find us on TikTok! — <a href="https://www.tiktok.com/%40capgeminipl">@capgeminipl</a>.</span></span></p> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="word-wrap:break-word"><H2 style="margin:0.0px"><b>ABOUT CAPGEMINI</b></H2> </div><div><p><span style=""><span style="">Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a </span></span><span style=""><span style="">responsible</span><span style=""> and diverse organization of over 360,000 team members globally in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is </span></span><span style=""><span style="">trusted</span><span style=""> by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. </span></span><br> </p> <p><span style=""><span style=""><b>Apply now!</b></span></span></p> </div></div></div>