About this role
<p><strong>Founded in 1894, Universal Genève</strong> has always linked art, architecture, and watchmaking prestige. Today, we are entering a new era. Reinterpreted from a contemporary perspective, the Maison's legendary icons reveal a refined balance between functional beauty, design precision, and mechanical mastery.</p> <p>As <strong>Visual Merchandising Manager</strong>, you will play a key role in shaping the retail experience and visual identity of Universal Genève across boutiques, retail partners, shop-in-shops, and special events worldwide. You will act as a trusted partner to the Creative, Marketing, and Retail teams, transforming brand stories and product launches into refined physical experiences that reflect the Maison’s heritage, craftsmanship, and contemporary vision.</p> <p>You will contribute to delivering exceptional customer experiences while ensuring consistent brand expression and execution across all markets.</p><p><strong>Your Craft</strong></p> <ul type="disc"> <li>You will serve as a trusted partner to the Creative Team, transforming brand concepts and storytelling into refined, high-quality visual merchandising executions.</li> <li>You will design and develop inspiring window displays, retail animations, and visual concepts aligned with the identity, heritage, and values of Universal Genève.</li> <li>You will create original, elegant, and commercially impactful retail experiences that enhance customer engagement and elevate the in-store experience.</li> <li>You will develop visual merchandising concepts and activation materials for product launches, special editions, exhibitions, events, and pop-up experiences.</li> <li>You will collaborate closely with Retail, Marketing, and Commercial teams to create a seamless and elevated customer journey at every point of sale.</li> <li>You will support storytelling initiatives that showcase the Maison’s heritage, watchmaking expertise, and product collections.</li> <li>You will cultivate strong relationships with premium suppliers, production partners, craftsmen, and external agencies.</li> <li>You will oversee the development of materials, samples, prototypes, and final productions while ensuring the highest standards of quality.</li> <li>You will coordinate internal ordering processes, production schedules, logistics, and installations to ensure flawless and timely delivery of all visual merchandising assets.</li> <li>You will partner with markets and retail partners worldwide, providing expert guidance and customized solutions to guarantee consistent implementation and impeccable execution.</li> <li>You will support on-site installations and local market activations when required.</li> <li>You will create sophisticated presentations, communication tools, and visual materials that enhance the visibility and impact of the department.</li> <li>You will develop comprehensive visual merchandising guidelines, manuals, and implementation documents to ensure consistent brand expression globally.</li> <li>You will create and deliver engaging visual merchandising training sessions for retail teams, wholesale partners, and brand ambassadors, both online and onsite.</li> <li>You will promote and uphold visual merchandising best practices across all regions and channels.</li> <li>You will monitor and analyze the performance of visual merchandising activations in collaboration with Retail teams to continuously improve customer engagement and retail performance.</li> <li>You will oversee visual merchandising administrative activities, including budget monitoring, purchase order creation, invoice follow-up, and coordination with logistics, warehouse, procurement, and finance teams.</li> <li>You will manage multiple projects simultaneously while ensuring excellent organization, quality, and attention to detail.</li> <li>You will bring creativity, innovation, and a strong sense of aesthetics to continuously elevate the visual expression of Universal Genève.</li> </ul> <p> </p> <p><strong>What Will Make You Successful</strong></p> <ul type="disc"> <li>You have a minimum of 5 years of experience in visual merchandising, retail design, interior design, architecture, or related creative fields.</li> <li>You have proven project management experience, ideally within luxury, watchmaking, jewelry, fashion, or premium retail environments.</li> <li>You have education in visual merchandising, interior design, retail design, architecture, or a related discipline.</li> <li>You have advanced proficiency in Adobe Creative Suite, including Photoshop, Illustrator, and InDesign.</li> <li>You have strong project management skills and excellent knowledge of Microsoft Office applications, particularly PowerPoint and Excel.</li> <li>You have experience with 3D software such as SketchUp, Rhino, or similar visualization tools, which would be considered an advantage.</li> <li>You have experience working with SAP or other ERP systems, which would be a plus.</li> <li>You are fluent in English, and additional languages such as French, Italian, or German would be considered an asset.</li> <li>You have a passion for luxury, fine watchmaking, design, and the heritage of Universal Genève.</li> <li>You have a strong understanding of aesthetics, materials, design principles, and retail environments.</li> <li>You are highly organized and capable of managing multiple projects and priorities simultaneously.</li> <li>You are detail-oriented and committed to delivering the highest standards of quality.</li> <li>You are proactive, hands-on, and solution-oriented.</li> <li>You are a highly motivated team player with a collaborative mindset.</li> <li>You are agile, adaptable, and open-minded in an international environment.</li> <li>You are an excellent communicator who builds strong relationships with internal and external stakeholders.</li> <li>You are performance-driven and customer-focused.</li> <li>You are ethical, inclusive, and respectful in your approach to teamwork and collaboration.</li> <li>You are passionate about creating exceptional brand experiences and continuously elevating retail excellence.</li> </ul> <p> </p><div> <div> <div> <div> <p><strong>Your new employer: </strong></p> </div> </div> </div> </div> <div> <p>We encourage everyone to bring true authenticity to work and contribute to our shared mission to redefine luxury. We prioritize the well-being of our employees by fostering an environment of diversity, equity and inclusion, where every voice is heard and valued. </p> <p>We believe that happy, healthy employees are the key to success, which is why we offer competitive benefits, including: </p> <ul style="list-style-type:disc"> <li> <p>Home office (depending on position requirements) </p> </li> <li> <p>Referral program </p> </li> <li> <p>Development opportunities </p> </li> <li> <p>Culture of feedback </p> </li> </ul> <p><br>Want to take on this mission and join our team? Apply now! </p> </div>