About this role
<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Join a team that values balance, open communication, and your future!</H2> </div><div><p>Dorner Manufacturing, a Columbus McKinnon Organization, is growing, and we’re looking for people who want more than just a job—they want a workplace where they can thrive. Enjoy a culture that prioritizes your work-life balance, leaders who communicate openly, and a company committed to continuous growth and innovation. Discover a career where you can make a difference and still make time for what matters most, apply now!</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Job Summary/Overview</b></H2> </div><div><p><em>The Business Systems Analyst is responsible for the implementation, configuration, and maintenance of the Configure, Price, Quote (CPQ) system: Dtools. This role involves collaborating with cross-functional teams to understand business requirements, improve Dtools processes, and ensure the system supports the organization's sales and quoting needs effectively.</em></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Essential Duties and Responsibilities</b></H2> </div><div><ul> <li>Conduct analysis of business processes and requirements to ensure effective CPQ system design and functionality.</li> <li>Translate business needs into technical specifications for system configuration.</li> </ul> <ul> <li>Configure and maintain Dtools components, including product catalogs, pricing rules, and quote templates.</li> <li>Assist with the implementation of new features and updates to enhance system performance and user experience.</li> </ul> <ul> <li>Assist with the development and execution of test plans to ensure Dtools meets functional and performance requirements.</li> <li>Identify and resolve system issues and defects in a timely manner.</li> </ul> <ul> <li>Analyze existing Dtools processes and recommend improvements to enhance efficiency and accuracy.</li> </ul> <ul> <li>Provide training and support to end-users to ensure effective utilization of Dtools.</li> <li>Act as user support in setting up accounts, resolving user feedback issues related to all aspects of Dtools (pricing, product application, configuration rules, etc).</li> </ul> <ul> <li>Manage Dtools related projects, including system upgrades, integrations, and new feature implementations.</li> <li>Coordinate with internal and external teams to ensure project milestones are met.</li> </ul> <ul> <li>Facilitate communication between product technical teams and web applications developers to ensure clear understanding and successful implementation of CPQ requirements.</li> <li>Prepare and present reports on system performance and project progress to management.</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Knowledge, Skills, Competencies, and Abilities</b></H2> </div><div><ul type="disc"> <li>Mechanical aptitude.</li> <li>CMCO Conveyance product, conveyor application and product pricing knowledge through experience or hands-on training.</li> <li>Excellent written and verbal communication skills.</li> <li>Competence with technical documentation software and tools.</li> <li>Skilled in managing multiple tasks and priorities in a fast-paced environment.</li> <li>Keen attention to detail to ensure accuracy in written materials.</li> <li>Ability to work collaboratively with cross-functional teams like marketing, sales, and <a name="_Int_4XmzGVpU"></a>logistics.</li> <li>Competence with CPQ system tools and technologies.</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Required Qualifications</b></H2> </div><div><ul type="disc"> <li>Associates degree in Information Technology, Business Administration, or a related field preferred.</li> <li>1+ years of experience in CPQ system administration, configuration, or analysis preferred.</li> <li>Experience with CPQ software (Driveworks) preferred.</li> <li>Experience with Microsoft Office Suite.</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Benefits</b></H2> </div><div><ul style="list-style-type:disc"> <li>Free coffee daily</li> <li>11 paid holidays</li> <li>Vacation and sick time </li> <li>Medical, Dental, Vision insurance, effective day 1</li> <li>401(k)</li> <li>Paid parental leave</li> <li>Tuition assistance</li> <li>Disability insurance</li> </ul></div></div></div>