About this role
<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Job Summary/Overview</b></H2> </div><div><p>The Human Resources Manager is responsible for leading core HR functions with a strong emphasis on labor relations, union contract administration, and employee relations. This role partners with leadership to ensure compliance with collective bargaining agreements, employment laws, and company policies while fostering a positive and productive work environment.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Essential Duties and Responsibilities</b></H2> </div><div><ul type="disc"> <li>Serve as the primary point of contact for union representatives and employees covered under collective bargaining agreements (CBAs).</li> <li>Interpret, administer, and ensure compliance with CBAs.</li> <li>Lead or support collective bargaining negotiations, including preparation, strategy development, and contract execution.</li> <li>Manage and respond to grievances, including investigations, documentation, and resolution at various steps of the grievance process.</li> <li>Represent the company in labor arbitrations and hearings.</li> <li>Maintain constructive labor-management relationships.</li> <li>Provide guidance to managers on employee relations issues, disciplinary actions, and conflict resolution.</li> <li>Conduct workplace investigations and recommend appropriate actions.</li> <li>Ensure consistent application of policies and procedures across union and non-union populations.</li> <li>Ensure compliance with federal, state, and local employment laws (e.g., FLSA, NLRA, ADA, FMLA).</li> <li>Maintain accurate HR records and documentation related to labor relations and personnel actions.</li> <li>Advise leadership on risk mitigation strategies related to employment practices.</li> <li>Support performance management processes, including coaching managers and addressing performance issues.</li> <li>Partner with leadership on workforce planning, engagement, succession planning, and talent development.</li> <li>Assist in recruiting, onboarding, and retention strategies where needed.</li> <li>Oversee day-to-day HR activities including policy implementation, onboarding, benefits coordination, and HRIS management.</li> <li>Analyze HR metrics and trends to support business decisions.</li> <li>Support organizational change initiatives, including restructuring or workforce transitions.</li> <li>Coach, mentor, and develop direct reports to achieve goals. </li> <li>Perform other duties as assigned.</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Knowledge, Skills, Competencies, and Abilities</b></H2> </div><div><ul> <li>Ability to drive shifts in agent mindset with strong coaching capability.</li> <li>Strong influence on business leadership decision-making.</li> <li>Expertise in labor relations and business management coaching.</li> <li>Confidence in delegating tasks and responsibilities.</li> <li>High tolerance for ambiguity and complex environments.</li> <li>Experience in conducting investigations and resolving employee conflicts.</li> <li>Skill in managing conflict while maintaining strong stakeholder relationships. </li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Required Qualifications</b></H2> </div><div><ul type="disc"> <li>Bachelor’s degree in Human Resources, Business Administration, or related field required.</li> <li>5+ years of HR experience, with significant union/labor relations experience required.</li> <li>Proven experience managing grievance processes and collective bargaining agreements.</li> <li>Strong knowledge of labor laws (NLRA) and employment regulations.</li> <li>Experience advising leadership in a manufacturing, distribution, or industrial environment (if applicable).</li> <li>Experience participating in or leading contract negotiations preferred.</li> <li>HR certification (PHR, SPHR, SHRM-CP, SHRM-SCP) preferred.</li> <li>Experience with multi-site or multi-union environments preferred.</li> </ul></div></div></div>