About this role
<p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt;line-height:115%;font-family:Verdana, sans-serif"><br>AgCountry Farm Credit Services (AgCountry), Farm Credit Services of America (FCSAmerica) and Frontier Farm Credit are financial cooperatives that operate under shared management across eight states. While each association is owned by its local farmers and ranchers, they collaborate by pooling resources, expertise, and talent to provide affordable credit, crop insurance, and financial services.<br><br>Our associations are united by a common mission and commitment to serving rural America and supporting each other, which drives the success of the farmers, ranchers, and agribusiness we serve. We take pride in being a great place to work, and this enthusiasm is reflected in the relationships our team members foster with one another and with our customers.</span></p> <p> </p><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:14.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Job Summary</H2> </div><div><p><span style="font-family:verdana, geneva, sans-serif"><span>We are seeking a </span><strong><span>Business Service Coordinator</span></strong><span> who will provide exceptional levels of service and support to Farm Accounting. Engage with customers, prospects, teammates and visitors through phone, in-person, and digital channels. Responsible for obtaining and processing customer documentation, setting up and managing customer meetings, and responding to customer inquiries. Serve as a back-up to Customer Experience Specialist for front desk coverage, answering phones, and other general office responsibilities.</span><span> </span> </span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:14.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Essential Duties & Responsibilities</H2> </div><div><div>Farm Accounting Activities</div> <div> <ul> <li><span style="font-family:verdana, geneva, sans-serif"><span>Schedule customer meetings, prepare files for appointments, record statistics, and maintain complete and up-to-date historical customer files. Copy, assemble, and distribute forms and reports to customers and files. Maintain customer depreciation schedules. May assist with quarterly and annual reporting.</span><span> </span></span></li> </ul> </div> <div> <ul> <li><span style="font-family:verdana, geneva, sans-serif"><span>Key and print branch and regional farm accounting statements and reports. Distribute reports to customers after review. Scan data and maintain accounting files. Prepare and distribute balance sheet letters and related correspondence to customers. Assist with and reviews information returns. May key information for farm accounting, as well as assist with quarterly and annual reporting.</span><span> </span></span></li> </ul> </div> <div> <ul> <li><span style="font-family:verdana, geneva, sans-serif"><span>May work on monthly customer payroll calculations, deposits, and inputs.</span><span> </span></span></li> </ul> </div> <div> <ul> <li><span style="font-family:verdana, geneva, sans-serif"><span>Follow department and association established processes.</span><span> </span></span></li> </ul> </div> <div>Projects and Initiatives</div> <div> <ul> <li><span style="font-family:verdana, geneva, sans-serif"><span>Volunteer for and collaborate with the team on special projects and initiatives.</span><span> </span></span></li> </ul> </div> <div>Office Operations</div> <div> <ul> <li><span style="font-family:verdana, geneva, sans-serif"><span>Serve as a back-up to Customer Experience Specialists for front desk coverage, answering phones, and other general office responsibilities.</span><span> </span></span></li> </ul> </div> <div> <ul> <li><span style="font-family:verdana, geneva, sans-serif"><span>Participate in planning and running office activities and customer events.</span><span> </span></span></li> </ul> </div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:14.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Education Requirements</H2> </div><div><ul> <li style="font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif">Associate's degree or equivalent work experience in Accounting, Finance or related business field.</span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:14.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Years of Experience</H2> </div><div><ul> <li style="font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif">0 -2 years of experience in Accounting or other related experience.</span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:14.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Certification and Technical Requirements</H2> </div><div><ul> <li style="font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif">Proficient in Windows environment using Microsoft Word, Excel, Internet Explorer, and Outlook.</span></li> </ul></div></div></div><p> </p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif"><span style="line-height:115%"><strong>Why Us:</strong></span></span></p> <p style="margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">For qualifying positions, we provide a competitive benefits package designed to support health and well-being, financial security, and work-life balance:</span></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><strong>Health Benefits</strong>: Comprehensive medical, dental, and vision insurance</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><strong>Retirement Plans</strong>: 401(k) </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><strong>Paid Time Off</strong>: Vacation, sick leave, paid holidays, and parental leave</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><strong>Additional Benefits</strong>: Life and disability insurance, Employee Assistance Program (EAP), wellness programs, tuition assistance, and short-term incentive pay</span></li> </ul> <p style="margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">For a comprehensive overview of our total reward offerings, <strong>click <a title="Benefits" href="https://careers.fcsamerica.com/content/Benefits/?locale=en_US" target="_blank" rel="noopener">here</a>.</strong></span></p> <p style="margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt"><span style="line-height:115%;font-family:Verdana, sans-serif"><strong><br>About</strong> </span><strong><span style="line-height:115%;font-family:Verdana, sans-serif">Us:</span></strong></span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt;line-height:115%;font-family:Verdana, sans-serif">AgCountry has 43 offices, is based in Fargo, North Dakota and serves portions of North Dakota, Minnesota, and Wisconsin. FCSAmerica is based in Omaha, NE and has 42 local offices serving rural communities and agriculture in Iowa, Nebraska, South Dakota, and Wyoming. Frontier Farm Credit has six offices serving eastern Kansas. Together, we support nearly 82,000 producers and agribusinesses, meeting the needs of today’s agricultural industry with our combined 2600+ employees providing lending, risk management, technology, commodity marketing, and customer and employee education.<br><br></span><span style="font-size:12.0pt;line-height:115%;font-family:Verdana, sans-serif">AgCountry Farm Credit Services, ACA, Farm Credit Services of America, ACA, and Frontier Farm Credit, ACA are Equal Employment Opportunity employers, and they comply with all applicable federal, state, and local fair employment practices laws.</span></p>