About this role
<p><span style="font-size:14.0pt;font-family:verdana, geneva, sans-serif"><strong>Sr. Associate, Business Analyst, Operations (L2)</strong></span></p> <p><span style="font-size:14.0pt;font-family:verdana, geneva, sans-serif">Reference #40289</span></p> <p><span style="font-size:14.0pt;font-family:verdana, geneva, sans-serif">Waterdown, Ontario</span></p> <p> </p> <p> </p> <p><strong><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">About the Role</span></strong></p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">L3HARRIS WESCAM Manufacturing/Repair Operations team is looking for a new member to drive the development and delivery of process and technical solutions. This role will be active in creating/implementing new business solutions, maintaining/improving all current business systems, and researching/implementing new technologies.</span></p> <p> </p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">This individual will play a hands on role working with cross functional teams to facilitate workshops, capture business requirements, create functional specifications and prepare gap analysis.</span></p> <p> </p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">As part of this role, you will become a subject matter expert of ERP system and key tools. This role will allow you to continue to develop your Business Analytics, Project Management and technical skills. </span></p> <p> </p> <p> </p> <p><strong><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Primary Responsibilities </span></strong></p> <ul> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Lead new implementations and continuous improvement of existing business systems, processes and policies for manufacturing/repair operations</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Lead/participate in workshops to gather requirements and convert into use case, training instructions and departmental practices</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Effectively manage multiple priorities, development, testing, and troubleshooting tasks to meet critical project timelines</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Analysis of data and identifying/implementing solutions derived</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Accountable for compiling and generating monthly reports on operational metrics</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Act as subject matter expert for aspects of Manufacturing Execution System, Enterprise Resource Planning Tools, and related applications for the Manufacturing/Repair Operations team</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Create project business cases – by interfacing with the management team – to analyze processes, determine project scope, define resource, budget, timelines and document the deliverables</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Work with users, management and other business units to investigate issues and make recommendations and implement required changes, including training of users</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Recommend and maintain business system user procedures, system documentation, and standard work instructions to maintain Quality documentation</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Develop strong working relationships with Service and Production, Supply Chain, Materials, Quality, Planning and Finance teams</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Develop functional software design documents. Work with developers in production of technical design documents. Ensures the technical design conforms to functional requirements.</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Participate in System Integration testing and User Acceptance Testing with the business users to ensure high quality delivery of software updates and process changes</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Provide status reports to the executive sponsor or other stakeholders as required</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Skilled troubleshooting experience to diagnose the root cause of an issue and make recommendations</span></li> </ul> <p> </p> <p><strong><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Desired Skills and Knowledge </span></strong></p> <ul> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Advanced user of Microsoft tools with an emphasis on DevOps, Excel, PowerBI, MS project, T-SQL, and Visio</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Knowledge of Agile methodologies (certification would be considered an asset)</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Excellent technical communication skills both verbal and written</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Excellent organizational and planning/project management skills</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Dynamic, resourceful and are known for sense of initiative (sense of urgency, innovative problem solver)</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Ability to challenge the status quo and provide recommendations with supporting data</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Understanding of business systems architecture</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Ability to influence others, and get momentum for your ideas and direction</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">High energy, positive mindset, constantly focused on how to get better</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Ability to learn and grow within a fast paced environment</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Process mindset with the ability to spot variability</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Strong facilitation skills, bringing together cohesive and highly engaged teams, with a focus on cross-functional problem solving (ex. 5 why, fishbone, cause map, etc.)</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Strong presentation skills with the ability to easily explain technical concepts to a non-technical audience</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Lean Six Sigma tool proficiency (Problem Solving, FPA, PFMEA, SPC, etc.)</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Working knowledge or relational database management systems (MS SQL)</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Good understanding of industry standards (AS9100, RFID, UID, etc…)</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Project management designation not required but experience leading projects is an asset</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Experience working with a Tier 1 ERP application</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Business experience in Aerospace or Manufacturing/Repair environment using Product Data Management tools</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Must be eligible to meet requirements for Controlled Goods Program (CGP)</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Knowledge of ISO9000/AS9100 standards a plus</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Green Belt certification or experience with lean processes an asset</span></li> </ul> <p> </p> <p> </p> <p><strong><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Education and Experiences </span></strong></p> <ul> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Requires practical knowledge of job area.</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Bachelor’s Degree and a minimum of 2 years of prior related experience.</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Graduate Degree or equivalent with 0 to 2 years of prior related experience.</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">In lieu of a degree, minimum of 6 years of prior related experience.</span></li> </ul> <p> </p> <p> </p> <p> </p> <p><span style="font-size:14.0pt;font-family:verdana, geneva, sans-serif">*This posting is for a current vacancy. In the province of Ontario, Canada, the pay range for this position will be $76,000 to $96,000. </span></p> <p><span style="font-size:14.0pt;font-family:verdana, geneva, sans-serif">#LI-BD1</span></p>