About this role
<p><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><strong>Job Title: Senior Associate, Network Planning Engineer</strong></span></p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><strong>Job Code: 40182</strong></span></p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><strong>Job </strong><strong>Location</strong><strong>:</strong><strong> Melbourne, FL</strong></span></p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><strong>Job Schedule: 9/80</strong></span></p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><strong> </strong></span></p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">L3Harris is looking for a TDM Tier 2 Network Operations Engineer who will support Federal Aviation Administration (FAA) programs. This individual will be a key member of the Network Operations Control Center (NOCC) supporting a geographically dispersed field team located throughout North America. The TDM Tier 2 Network Operations Engineer will directly interface with both internal and external customers and service providers. They will be responsible for providing TDM Tier II level assistance to other subgroups of the FTI program, supporting Operations, managing special projects, resolving issues, and performing on call duties in a 24/7 environment.</span></p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"> </span></p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><strong>Job Description:</strong></span></p> <ul type="disc"> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Assist in the operation and maintenance of the Network Optical Backbone SONET equipment and Time-Division Multiplexing (TDM) circuits.</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Review network event data and determine causes of alarms and events to conduct efforts to resolve network event issues.</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Schedule, track, and perform maintenance on FTI Customer Premise Equipment (CPE) and services.</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Submits Program Tracking Reports (PTR) for facility, equipment, and service changes.</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Partner with the Tier 1 team to help facilitate learning, technical direction, and the flow of operations, and assist in creating detailed documentation for technical and training purposes.</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Orders replacement parts for repair activities and tracks shipment.</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Periodically supports on-call responsibilities and work after-hours as required.</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Ability to obtain a FAA Public Trust Clearance</span></li> </ul> <p> </p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><strong>Qualifications: </strong></span></p> <ul type="disc"> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Bachelor’s Degree and a minimum of 2 years of prior related experience. Graduate Degree or equivalent with 0 to 2 years of prior related experience. In lieu of a degree, minimum of 6 years of prior related experience.</li> </ul> <p><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><strong> </strong></span></p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><strong>Additional Knowledge, Skills, and Abilities considered:</strong></span></p> <ul type="disc"> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Experience with networking technologies (SONET and/or Time Division Multiplexing (TDM))</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Experience with change management, network management, and network technology experience.</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Knowledge FTI/FAA communications network infrastructure.</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">General understanding of NAS Operations ticket management, maintenance processes and procedures, NAS Operations service types and service delivery methods.</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Experience in project management and adhering to deadlines and completion of tasks according to project schedule.</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt">Experience creating and presenting training documents and technical procedures.</span></li> </ul> <p> </p> <p><span style="color:white;font-family:verdana, geneva, sans-serif;font-size:14.0pt">#LI-SS1</span></p>