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Accommodation Services Officer (Dunstable, GB) @ centralbed

Dunstable, GBOnsiteFull-timePosted 1 days ago

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About this role

<div> <p><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif"><strong>Team: </strong> Accommodation Services </span></p> </div> <div> <p><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif"><strong>Job Family:</strong> Providing - CBG9</span><br><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif"><strong>Salary: </strong>£35,412 - £38,220 per annum pro rata</span></p> <p><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif"><strong>Hours:</strong> 37 hours per week (Permanent) and 18.5 Hours per week <span style="color:black">(Maternity Cover to February 2027)</span></span></p> <p><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif"><strong>Location: </strong>Working from home and any CBC offices, including Priory House, Shefford. You will be expected to attend a CBC office location as often as needed to carry out your role, which will be no less than once per month.</span></p> </div> <div> <p><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif"><strong>Contract Type: </strong>Hybrid. 37 hours per week Permanent or 18.5 hours per week Fixed Term Contract / Secondment Oppo<span style="color:black">r<span style="background-color:white">tunity - Maternity cover to February 2027</span></span></span></p> </div> <div> <p><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif"><strong>Closing Date: </strong>10th July 2026 - we reserve the right to close the advert early should we recieve a high volume of applications</span></p> </div> <div> <p><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif"><strong>Interview Date: </strong> <span style="color:black">w/c 20th July 2026</span></span></p> </div> <div> </div> <div> <h3><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif"><strong>About the Role</strong></span></h3> <p><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif">The Accommodation Services Team delivers key functions within a multi‑million‑pound Housing Service, including lettings, transitional accommodation and tenancy/licence management across Central Bedfordshire.</span></p> <p> </p> <p><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif">You will manage your own caseload, working directly with customers to assess need, manage risk and develop practical, customer‑focused pathways into permanent accommodation. You will also support the operational delivery of lettings and allocations across social and private housing providers.</span></p> <p> </p> <p><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif">This role is ideal for someone looking to <strong>develop their housing expertise</strong>, broaden their experience within Social Care, Health &amp; Housing, and play a direct role in improving outcomes for residents.</span></p> <p> </p> <h3><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif"><strong>Key Responsibilities</strong></span></h3> <ul style="list-style-type:disc"> <li style="font-size:12.0pt;font-family:verdana, geneva, sans-serif"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif">Act as a <strong>first point of contact</strong> for customers accessing accommodation services</span></li> <li style="font-size:12.0pt;font-family:verdana, geneva, sans-serif"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif">Manage lettings, allocations and day‑to‑day housing management activity</span></li> <li style="font-size:12.0pt;font-family:verdana, geneva, sans-serif"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif">Support residents to <strong>sustain their accommodation placements</strong></span></li> <li style="font-size:12.0pt;font-family:verdana, geneva, sans-serif"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif">Ensure <strong>health &amp; safety compliance</strong>, rent collection and property standards</span></li> <li style="font-size:12.0pt;font-family:verdana, geneva, sans-serif"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif">Work collaboratively with internal teams and external housing providers</span></li> <li style="font-size:12.0pt;font-family:verdana, geneva, sans-serif"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif">Create lettings adverts, manage lettings days and verify suitable allocations</span></li> </ul> <p> </p> <p><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif"><strong>Our Offer</strong></span></p> <p><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif">We have a number of rewards and benefits available to our staff, to view these please visit our <a href="https://jobs.centralbedfordshire.gov.uk/content/Our-rewards-and-benefits/?locale=en_GB">Rewards and Benefits page</a></span></p> <p> </p> <p><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif">Our aspiration is to be a truly flexible employer. We welcome discussion on location, hours and working pattern as part of the application process.</span></p> <p> </p> <p><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif">----------------------------------------------------------------------------------------------------------------</span></p> <p> </p> <p><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif">You will be expected to demonstrate how you meet the key accountabilities and competencies in this <a title="" href="https://centralbedfordshirecouncil.sharepoint.com/:f:/s/Communications/IgDiUxDgIQeIR6Amh344cn92Ad72mO4mG9-xMoTlZ08W-YU?e=Ug3UqV" target="_self">Recruitment Pack.</a></span></p> <p> </p> <p><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif">Our <a href="https://centralbedfordshirecouncil.sharepoint.com/:f:/s/Communications/EuejD31meJ9GiiHyMPHL6V4BUJcaSc16Y3dGD4m8GxPfYA?e=Dg6Cg2">Competency Framework and Qualification Guidance</a> are to be read in conjunction with our Recruitment Pack.</span></p> <p> </p> <p><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif"><strong>For an informal discussion about this position, please contact: </strong>Carmel Prince at [email protected]</span></p> <p> </p> <p><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif">----------------------------------------------------------------------------------------------------------------</span></p> <p> </p> <p><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif">Safeguarding (For DBS posts only):</span></p> <p><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif">Central Bedfordshire Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees, volunteers and contractors to share this commitment. This post is subject to the disclosure of criminal records. </span></p> <p> </p> <p><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif">To maintain a fair and consistent approach for applicants, it is Central Bedfordshire Council&apos;s policy to only consider applications made via our online application system and we therefore thank you for not submitting your application offline.</span></p> <p><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif"><strong> </strong></span></p> <p><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif"><strong>Our National Careers Service team offer a free monthly workshop covering CV writing and how to complete the statement sections of the Central Bedfordshire Council online application form. This MS Teams workshop is open to anyone from the UK and lasts around 1.5 hours</strong>.<strong> </strong><a href="https://www.centralbedfordshire.gov.uk/xfp/form/667"><strong> Please book your place here.</strong></a></span></p> <p> </p> <p><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif">More information about this service can be found here: <a href="https://www.centralbedfordshire.gov.uk/info/207/support_getting_into_work_or_learning">Support getting into work or learning | Central Bedfordshire Council</a></span></p> </div>

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Accommodation Services Officer (Dunstable, GB) at centralbed | ResuMinder Jobs