About this role
<p align="left"><span style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif"><strong>Req Id: </strong>430856</span></span></p> <p align="left"> </p> <p align="left"><span style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif">At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It’s all developed and delivered by the members of #TeamBell and we’re always on the lookout for people with great skills and experiences. </span></span><br> </p> <p align="left"><span style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif">We value diversity and provide a supportive, inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have – making every day better for people as they connect, work, learn and play. </span></span><br> </p> <p align="left"><span style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif">Join us. You belong at Bell. </span></span></p> <p> </p> <p><span style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif">Become an integral part of our Customer Experience team, where you will be at the forefront of shaping our customer journeys. You will build on Bell’s Strategic Imperative to Champion Customer Experience and reinforce our commitment to put the customer first in everything we do. Design innovative, customer-centric processes, policies, products and services, while upholding our Customer-First Commitments to make it easier for customers to do business with Bell. </span></span></p> <p><span style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif">As part of our team, you will be at the heart of our customer experiences.</span></span></p><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Summary</b></H2> </div><div><p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span>We are seeking a highly skilled and experienced Salesforce Solution Architect to lead and support large-scale implementations across Salesforce platform solutions. In this role, you will act as a trusted Salesforce technology advisor, collaborating with cross-functional teams—including business stakeholders, technical leads, developers, integration specialists, and Salesforce product teams—to deliver innovative, scalable solutions combining technical leadership, strategic planning, and hands-on architecture expertise across multiple Salesforce Clouds and integrations.</span><span> </span></span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Key Responsibilities</b></H2> </div><div><ul> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Leverage their knowledge of complex Salesforce ecosystems to deliver both declarative and non declarative solutions to align with business needs</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Translate business requirements into well-architected solutions that best leverage Salesforce capabilities and align to industry best practices</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Map requirements to Salesforce features, determining when custom development is necessary</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Develop and maintain a strategic Salesforce architecture roadmap, ensuring scalability and performance</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Guide and oversee development teams on Salesforce configuration, customization, and integration using best practices</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Aid with requirements gathering, testing, deployment and documentation of solutions</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Ensure adherence to Salesforce platform governance, security, and compliance standards</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Define architecture standards and code quality controls to ensure product stability and scalability; conduct solution/code reviews</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Oversee configuration, customization, and integration activities; conduct solution/code reviews and mentor technical teams</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Stay current on Salesforce releases, emerging technologies, and ecosystem innovations to drive continuous improvement</span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Critical Qualifications</b></H2> </div><div><ul> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Bachelor’s degree in Computer Science, Information Systems, or related field. </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Current Salesforce certifications such as Application Architect, System Architect, or B2C Solution Architect</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">5+ years of experience in Salesforce architecture and solution design </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Experience building automation using Flows, creating Apex classes, and using APIs</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Proven track record leading large-scale Salesforce implementations in enterprise environments</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Strong understanding of Salesforce capabilities, limitations, and best practices</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Experience with Salesforce integrations and data migrations. </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Strong knowledge of data modeling, security, DevOps, and environment management. </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Expert level knowledge of the Salesforce object model in conjunction with SOQL and SOSL</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">A history of successful building web-based user interfaces, along with a deep understanding of HTML, CSS, and JavaScript</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Strong Organization: you're on top of deadlines and know how to prioritize competing demands</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Adaptability: you thrive in dynamic environments</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Growth Mindset: You're always looking to learn and stay up-to-date with industry trends</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Excellent communication, stakeholder management, and collaboration skills </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Demonstrated analytical and problem-solving skills </span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Preferred Qualifications</b></H2> </div><div><ul> <li><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span>Experience using Vlocity and/or Salesforce Revenue Cloud is a significant asset</span><span> </span></span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Familiarity with Copado</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Experience within the Telecommunications industry is an asset</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Experience integrating Salesforce with 3rd party applications as ERPs is an asset</span></li> </ul></div></div></div><p> </p> <p><span style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif">#EmployeeReferralProgram</span></span></p> <p> </p> <p><span style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif">Adequate knowledge of French is required for positions in Quebec. </span></span></p> <p> </p> <p><span style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif"><u><strong>Additional Information:</strong></u></span></span></p> <p><span style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif"><strong>Position Type:</strong> Management</span></span></p> <p><span style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif"><strong>Job Status:</strong> Regular - Full Time</span></span></p> <p><span style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif"><strong>Job Location:</strong> Canada : Ontario : Mississauga || Canada : Nova Scotia : Halifax || Canada : Ontario : Ottawa || Canada : Ontario : Trenton || Canada : Quebec : Montreal </span></span></p> <p><span style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif"><strong>Work Arrangement:</strong> Hybrid</span></span></p> <p><span style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif"><strong>Application Deadline:</strong> 07/06/2026</span></span></p> <p> </p> <p><span style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif">For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.</span></span></p> <p><br><span style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif"><strong><u><strong><u><strong><u>Please apply directly online to be considered for this role. Applications through email will not be accepted.</u></strong></u></strong></u></strong></span></span></p> <p> </p> <p><span style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif">We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners. </span></span></p> <p> </p> <p><span style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif">At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.</span></span></p> <p> </p> <p><span style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif">Bell is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or <a href="mailto:[email protected]">[email protected]</a> to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the <a href="https://www.bce.ca/Accessibility_services/Accessibility_Feedback?brand=bce">Accessibility feedback form</a> or visit our <a href="https://www.bce.ca/accessibility_services">Accessibility page</a> for other ways to contact us.</span></span></p> <p> </p> <p><span style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif">Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (<a href="https://www.phenom.com/talent-acquisition">see Phenom for details</a>) to learn more about how we collect, use, and disclose your personal information.</span></span></p> <p> </p> <p><span style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif">Created: Canada, ON, Mississauga</span></span></p> <p> </p> <p style="text-align:center"><span style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif"><strong>Bell, one of <a href="https://reviews.canadastop100.com/top-employer-bell?lang=en" target="_blank" rel="noopener">Canada's Top 100 Employers.</a></strong></span></span></p>