About this role
<p><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt;color:black"><strong>Job Title: Field Service Representative</strong></span></p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt;color:black"><strong>Job Location: Halifax, NS</strong></span></p> <p><span style="color:black"><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt"><strong>Job Code: 36538</strong></span></span></p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt;color:black"><strong>Job Schedule: Day Shift</strong></span></p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:14.0pt;color:black"><strong>Compensation Range: Between $60,000 - $95,000 CDN annually</strong></span></p> <p> </p> <p><span style="color:black;font-size:14.0pt;font-family:verdana, geneva, sans-serif"><strong>About your next</strong><strong> Challenge as a Field Service Representative</strong><strong>:</strong></span></p> <p><span style="color:black;font-size:14.0pt;font-family:verdana, geneva, sans-serif">The Field Engineering Representative (FSR) is responsible for operation, inspection, maintenance, and repair of L3Harris Naval Communication System for the AOPS and JSS In Service Support (AJISS) contract. The ideal candidate will have a strong and practical understanding of the operation and maintenance of Naval Communications and Networking systems. This includes experience with commonly used product lines such as SATCOM, HF, VHF and UHF systems, as well as Distributed Antenna Systems (DAS). This field support will primarily occur onboard ships at the Halifax Dockyard and at the L3Harris office in Halifax NS.</span></p> <p> </p> <p><span style="color:black;font-size:14.0pt;font-family:verdana, geneva, sans-serif"><strong>What will you do: </strong></span></p> <ul> <li style="color:black;font-size:14.0pt;font-family:verdana, geneva, sans-serif"><span style="color:black;font-size:14.0pt;font-family:verdana, geneva, sans-serif">Resolve hardware / software / system issues in accordance with technical manuals, schematics, engineering drawings, and written/verbal instructions;</span></li> <li style="color:black;font-size:14.0pt;font-family:verdana, geneva, sans-serif"><span style="color:black;font-size:14.0pt;font-family:verdana, geneva, sans-serif">The FSR will work within a SLA (service-level agreement) framework which guides how much time is allowed for ticket response and handling. </span></li> <li style="color:black;font-size:14.0pt;font-family:verdana, geneva, sans-serif"><span style="color:black;font-size:14.0pt;font-family:verdana, geneva, sans-serif">Install and test Engineering Changes for Communication System in support of AJISS.</span></li> <li style="color:black;font-size:14.0pt;font-family:verdana, geneva, sans-serif"><span style="color:black;font-size:14.0pt;font-family:verdana, geneva, sans-serif">Support L3Harris Engineering staff with assigned tasks between periods of onboard ship work.</span></li> <li style="color:black;font-size:14.0pt;font-family:verdana, geneva, sans-serif"><span style="color:black;font-size:14.0pt;font-family:verdana, geneva, sans-serif">Assist in the development and delivery of technical training and materials to the customer and DND.</span></li> <li style="color:black;font-size:14.0pt;font-family:verdana, geneva, sans-serif"><span style="color:black;font-size:14.0pt;font-family:verdana, geneva, sans-serif">The candidate could cross train on the Integrated Platform Management System (IPMS) to enable support of other L3Harris FSR’s but the primary role will be the Naval Communication System.</span></li> <li style="color:black;font-size:14.0pt;font-family:verdana, geneva, sans-serif"><span style="color:black;font-size:14.0pt;font-family:verdana, geneva, sans-serif">The FSR may be called upon to travel domestically or internationally on occasion to support the customer.</span></li> </ul> <p><span style="color:black;font-size:14.0pt;font-family:verdana, geneva, sans-serif"><strong> </strong></span></p> <p><span style="color:black;font-size:14.0pt;font-family:verdana, geneva, sans-serif"><strong>Required Skills and Experiences:</strong></span></p> <ul> <li style="color:black;font-size:14.0pt;font-family:verdana, geneva, sans-serif"><span style="color:black;font-size:14.0pt;font-family:verdana, geneva, sans-serif">Bachelor’s degree in Electrical Engineering (BSEE) with a minimum of 5 years of relevant experience, or a certified Communications/Electronics Technician with at least 8 years of hands-on experience in the field.</span></li> <li style="color:black;font-size:14.0pt;font-family:verdana, geneva, sans-serif"><span style="color:black;font-size:14.0pt;font-family:verdana, geneva, sans-serif">Advanced computer skills & Microsoft Office Suite;</span></li> <li style="color:black;font-size:14.0pt;font-family:verdana, geneva, sans-serif"><span style="color:black;font-size:14.0pt;font-family:verdana, geneva, sans-serif">Comprehensive shipboard experience with communication systems.</span></li> <li style="color:black;font-size:14.0pt;font-family:verdana, geneva, sans-serif"><span style="color:black;font-size:14.0pt;font-family:verdana, geneva, sans-serif">Strong organizational skills and attention to detail;</span></li> <li style="color:black;font-size:14.0pt;font-family:verdana, geneva, sans-serif"><span style="color:black;font-size:14.0pt;font-family:verdana, geneva, sans-serif">Excellent problem analysis and troubleshooting skills;</span></li> <li style="color:black;font-size:14.0pt;font-family:verdana, geneva, sans-serif"><span style="color:black;font-size:14.0pt;font-family:verdana, geneva, sans-serif">Experience reading electrical and mechanical drawings with the ability to produce technical documentation;</span></li> <li style="color:black;font-size:14.0pt;font-family:verdana, geneva, sans-serif"><span style="color:black;font-size:14.0pt;font-family:verdana, geneva, sans-serif">Experience with wiring and splicing, including soldering and termination;</span></li> <li style="color:black;font-size:14.0pt;font-family:verdana, geneva, sans-serif"><span style="color:black;font-size:14.0pt;font-family:verdana, geneva, sans-serif">Self-motivated and able to work independently with minimal supervision;</span></li> <li style="color:black;font-size:14.0pt;font-family:verdana, geneva, sans-serif"><span style="color:black;font-size:14.0pt;font-family:verdana, geneva, sans-serif">Good interpersonal and communication skills and the ability to work effectively in a team environment;</span></li> <li style="color:black;font-size:14.0pt;font-family:verdana, geneva, sans-serif"><span style="color:black;font-size:14.0pt;font-family:verdana, geneva, sans-serif">Strong aptitude in time management: able to set priorities and organize workload assigned in an efficient manner;</span></li> <li style="color:black;font-size:14.0pt;font-family:verdana, geneva, sans-serif"><span style="color:black;font-size:14.0pt;font-family:verdana, geneva, sans-serif">Ability to operate test equipment (function generator, oscilloscopes, logic analyzers, spectrum analyzers, etc…);</span></li> <li style="color:black;font-size:14.0pt;font-family:verdana, geneva, sans-serif"><span style="color:black;font-size:14.0pt;font-family:verdana, geneva, sans-serif">Ability to operate various hand & power tools;</span></li> <li style="color:black;font-size:14.0pt;font-family:verdana, geneva, sans-serif"><span style="color:black;font-size:14.0pt;font-family:verdana, geneva, sans-serif">Well versed in acceptance trials and set to work procedures.</span></li> <li style="color:black;font-size:14.0pt;font-family:verdana, geneva, sans-serif"><span style="color:black;font-size:14.0pt;font-family:verdana, geneva, sans-serif">Knowledge in IT System Administration an asset;</span></li> <li style="color:black;font-size:14.0pt;font-family:verdana, geneva, sans-serif"><span style="color:black;font-size:14.0pt;font-family:verdana, geneva, sans-serif">Current or previous J-STD-001 / IPC-A-620 certification an asset; </span></li> <li style="color:black;font-size:14.0pt;font-family:verdana, geneva, sans-serif"><span style="color:black;font-size:14.0pt;font-family:verdana, geneva, sans-serif">Knowledge with DRMIS an asset;</span></li> <li style="color:black;font-size:14.0pt;font-family:verdana, geneva, sans-serif"><span style="color:black;font-size:14.0pt;font-family:verdana, geneva, sans-serif">The candidate must be physically capable to work onboard Naval vessels, traversing multiple decks, carrying tools or equipment, performing component installation and removals. Must be able to lift up to 50 lbs.</span></li> <li style="color:black;font-size:14.0pt;font-family:verdana, geneva, sans-serif"><span style="color:black;font-size:14.0pt;font-family:verdana, geneva, sans-serif">Possession of a valid driver’s license is required.</span></li> <li style="color:black;font-size:14.0pt;font-family:verdana, geneva, sans-serif"><span style="color:black;font-size:14.0pt;font-family:verdana, geneva, sans-serif">Possession or able to obtain a valid Passport for occasional travel as required.</span></li> </ul> <p style="color:black"> </p> <p><span style="color:black;font-size:14.0pt;font-family:verdana, geneva, sans-serif"><strong>Eligibility Criteria (Mandatory):</strong></span></p> <ul> <li style="color:black;font-size:14.0pt;font-family:verdana, geneva, sans-serif"><span style="color:black;font-size:14.0pt;font-family:verdana, geneva, sans-serif">Must be eligible for registration with the <strong>Controlled Goods Program</strong>;</span></li> <li style="color:black;font-size:14.0pt;font-family:verdana, geneva, sans-serif"><span style="color:black;font-size:14.0pt;font-family:verdana, geneva, sans-serif">Must be eligible to obtain and maintain a government of Canada <strong>“Reliability”</strong> status and <strong>Level 2 (Secret)</strong> security clearance.</span></li> </ul> <p style="color:black;font-size:14.0pt;font-family:verdana, geneva, sans-serif"> </p> <p><span style="color:black;font-family:verdana, geneva, sans-serif;font-size:14.0pt">L3Harris is proud to be an equal opportunity employer and is committed to treating all of its employees and job applicants with respect and dignity and to maintaining a workplace free from discrimination. Anyone applying for a position will be considered without regard to the following: race, national or ethnic origin, colour, religion, age, nationality, ancestry, ethnicity, gender, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability, citizenship status, or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered, or any other characteristic that is protected by applicable human rights legislation. </span></p> <p> </p> <p><span style="color:black;font-family:verdana, geneva, sans-serif;font-size:14.0pt">L3Harris maintains a drug-free workplace and conducts pre-employment drug and alcohol testing and background checks, in accordance with applicable law. Such results are only accessible and viewed by individuals at L3Harris who have direct responsibility in the hiring process. If you fail to report for a drug and alcohol test, refuse to undergo such test or test positive for the presence of drugs or alcohol, the hiring process may be concluded or your offer of employment may be rescinded, in L3Harris’ sole discretion.</span></p> <p style="font-size:12.0pt"> </p>