About this role
<p style="margin:0.0in;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:14.0pt"><strong><span style="font-family:Verdana, sans-serif">Job Title: Associate Manager, Operations Management</span></strong></span></p> <p style="margin:0.0in;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:14.0pt"><strong><span style="font-family:Verdana, sans-serif">Job Location: Trenton, ON</span></strong></span></p> <p style="margin:0.0in;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:14.0pt"><strong><span style="font-family:Verdana, sans-serif">Job Code: 36822</span></strong></span></p> <p style="margin:0.0in;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:14.0pt"><strong><span style="font-family:Verdana, sans-serif">Job Schedule: Rotational</span></strong></span></p> <p style="margin:0.0in;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:14.0pt"><strong><span style="font-family:Verdana, sans-serif">Compensation Range: Between $90,000 - $140,000 CDN annually</span></strong></span></p> <p style="margin:0.0in;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:Verdana, sans-serif;font-size:14.0pt">L3Harris Technologies is an agile global aerospace and defense technology innovator, delivering end-to-end solutions that meet customers’ mission-critical needs. The company provides advanced defense and commercial technologies across air, land, sea, space and cyber domains. L3Harris has approximately $18 billion in annual revenue, 48,000 employees and customers in more than 100 countries. L3Harris.com</span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:Verdana, sans-serif;font-size:14.0pt">L3Harris is dedicated to recruiting and developing diverse, high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.</span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:Verdana, sans-serif;font-size:14.0pt">As an Associate Manager, Operations Management CC330 at L3Harris MAS you will work closely with the Operations Manager to direct, manage, organize, prioritize and lead a group of unionized employees dedicated to operations. You will coordinate efforts of specialists from within the Operations team and will be a key member responsible for the overall delivery of the CC330 in Service Support contract – which may include oversight and support of other project deliverables. </span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:Verdana, sans-serif;font-size:14.0pt">You will promote the values of L3Harris within your work teams to promote professional culture and ensure care for maintenance. You will ensure that teams work in accordance with our AMO accreditation from DTAES, (Directorate of Technical Airworthiness and Engineering Support), aviation procedures, policies and regulations. Given the frequency of flight assignments, you will actively manage personnel fatigue risk on a daily basis and collaborate closely with a robust, high-performing Quality Assurance program.</span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-family:Verdana, sans-serif;font-size:14.0pt">Essential Functions:</span></strong></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:107%;font-size:14.0pt;font-family:Calibri, sans-serif"><span style="font-family:Verdana, sans-serif;font-size:14.0pt">Actively contribute to the implementation of the CC330 program in Trenton, Ontario, including participation in recruitment, facility setup, and coordination of deliverables, along with other activities critical to program success;</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:107%;font-size:14.0pt;font-family:Calibri, sans-serif"><span style="font-family:Verdana, sans-serif;font-size:14.0pt">Support the pursuit of AMO DTAES accreditation by developing, reviewing, and refining Aircraft Maintenance Procedures and associated airworthiness documentation;</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:107%;font-size:14.0pt;font-family:Calibri, sans-serif"><span style="font-family:Verdana, sans-serif;font-size:14.0pt">Represent operations at various meetings, establishing and maintaining professional relations with the program team and with various clients and stakeholders to identify challenges, limitations, constraints and risks while providing operational solutions to complex problems. Manage emergencies and work on contingencies to minimize operational impacts; and</span></li> <li style="margin:0.0in 0.0in 8.0pt 0.0px;line-height:107%;font-size:14.0pt;font-family:Calibri, sans-serif"><span style="font-family:Verdana, sans-serif;font-size:14.0pt">In close consultation with Operations Manager, work to continuously Improve Operational Structure and Efficiencies, and through training and oversight ensure adherence to policy and procedures. Close collaboration with Licensed Planner, QA, Engineering, PRAA (Person Responsible for Assigning Authority), Programs Manager, and Operations Manager to ensure Airworthiness, Training, Currency, Projects, and Customer Satisfaction Key Performance Indicators are met or exceeded.</span></li> </ul> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-family:Verdana, sans-serif;font-size:14.0pt">Health Security:</span></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:107%;font-size:14.0pt;font-family:Calibri, sans-serif"><span style="font-family:Verdana, sans-serif;font-size:14.0pt">Carry out monthly inspections and follow-up on corrective actions;</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:107%;font-size:14.0pt;font-family:Calibri, sans-serif"><span style="font-family:Verdana, sans-serif;font-size:14.0pt">Prepare and participate in OHS committee meetings and follow up actions;</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:107%;font-size:14.0pt;font-family:Calibri, sans-serif"><span style="font-family:Verdana, sans-serif;font-size:14.0pt">Complete accident / incident reports; and</span></li> <li style="margin:0.0in 0.0in 8.0pt 0.0px;line-height:107%;font-size:14.0pt;font-family:Calibri, sans-serif"><span style="font-family:Verdana, sans-serif;font-size:14.0pt">Assist L3 auditors during their visits and follow-up on actions.</span></li> </ul> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-family:Verdana, sans-serif;font-size:14.0pt">Quality:</span></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:107%;font-size:14.0pt;font-family:Calibri, sans-serif"><span style="font-family:Verdana, sans-serif;font-size:14.0pt">Respond and document corrective action requests (CARs);</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:107%;font-size:14.0pt;font-family:Calibri, sans-serif"><span style="font-family:Verdana, sans-serif;font-size:14.0pt">Create and update departmental procedures and ensure employees follow them;</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:107%;font-size:14.0pt;font-family:Calibri, sans-serif"><span style="font-family:Verdana, sans-serif;font-size:14.0pt">Participate and encourage employees to propose continuous improvement initiatives;</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:107%;font-size:14.0pt;font-family:Calibri, sans-serif"><span style="font-family:Verdana, sans-serif;font-size:14.0pt">Follow up on improvement measures; and</span></li> <li style="margin:0.0in 0.0in 8.0pt 0.0px;line-height:107%;font-size:14.0pt;font-family:Calibri, sans-serif"><span style="font-family:Verdana, sans-serif;font-size:14.0pt">Promote the RISE program.</span></li> </ul> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-family:Verdana, sans-serif;font-size:14.0pt">Operations:</span></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:107%;font-size:14.0pt;font-family:Calibri, sans-serif"><span style="font-family:Verdana, sans-serif;font-size:14.0pt">Establish and communicate the priorities of the day;</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:107%;font-size:14.0pt;font-family:Calibri, sans-serif"><span style="font-family:Verdana, sans-serif;font-size:14.0pt">Track completion of maintenance with help from the maintenance planner;</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:107%;font-size:14.0pt;font-family:Calibri, sans-serif"><span style="font-family:Verdana, sans-serif;font-size:14.0pt">Facilitate daily team meetings;</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:107%;font-size:14.0pt;font-family:Calibri, sans-serif"><span style="font-family:Verdana, sans-serif;font-size:14.0pt">Approve timesheets;</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:107%;font-size:14.0pt;font-family:Calibri, sans-serif"><span style="font-family:Verdana, sans-serif;font-size:14.0pt">Plan and coordinate training requirements;</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:107%;font-size:14.0pt;font-family:Calibri, sans-serif"><span style="font-family:Verdana, sans-serif;font-size:14.0pt">Represent operations during daily meetings, teleconferences, etc;</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:107%;font-size:14.0pt;font-family:Calibri, sans-serif"><span style="font-family:Verdana, sans-serif;font-size:14.0pt">Manage overtime required on a daily basis;</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:107%;font-size:14.0pt;font-family:Calibri, sans-serif"><span style="font-family:Verdana, sans-serif;font-size:14.0pt">Approve travel requests and expense accounts;</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:107%;font-size:14.0pt;font-family:Calibri, sans-serif"><span style="font-family:Verdana, sans-serif;font-size:14.0pt">Apply collective bargaining agreement; and</span></li> <li style="margin:0.0in 0.0in 8.0pt 0.0px;line-height:107%;font-size:14.0pt;font-family:Calibri, sans-serif"><span style="font-family:Verdana, sans-serif;font-size:14.0pt">Coordinate computer problems with IT department.</span></li> </ul> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-family:Verdana, sans-serif;font-size:14.0pt">Qualifications:</span></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:107%;font-size:14.0pt;font-family:Calibri, sans-serif"><span style="font-family:Verdana, sans-serif;font-size:14.0pt">College or undergraduate degree in a relevant field of competence, such as engineering, AME, mechanics or aeronautics;</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:107%;font-size:14.0pt;font-family:Calibri, sans-serif"><span style="font-family:Verdana, sans-serif;font-size:14.0pt">Minimum of 5 years’ experience in operations management;</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:107%;font-size:14.0pt;font-family:Calibri, sans-serif"><span style="font-family:Verdana, sans-serif;font-size:14.0pt">Experience in team supervision (unionized employees an asset);</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:107%;font-size:14.0pt;font-family:Calibri, sans-serif"><span style="font-family:Verdana, sans-serif;font-size:14.0pt">Ability to make decisions quickly and take action;</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:107%;font-size:14.0pt;font-family:Calibri, sans-serif"><span style="font-family:Verdana, sans-serif;font-size:14.0pt">Customer-oriented and results oriented while adopting a "win-win" approach;</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:107%;font-size:14.0pt;font-family:Calibri, sans-serif"><span style="font-family:Verdana, sans-serif;font-size:14.0pt">Ability to inspire employees and collaborators in a positive manner;</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:107%;font-size:14.0pt;font-family:Calibri, sans-serif"><span style="font-family:Verdana, sans-serif;font-size:14.0pt">Good oral and written communication skills in both languages (French and English), an asset; </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:107%;font-size:14.0pt;font-family:Calibri, sans-serif"><span style="font-family:Verdana, sans-serif;font-size:14.0pt">Sense of work organization and priority management;</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:107%;font-size:14.0pt;font-family:Calibri, sans-serif"><span style="font-family:Verdana, sans-serif;font-size:14.0pt">Knowledge of labor relations; and</span></li> <li style="margin:0.0in 0.0in 8.0pt 0.0px;line-height:107%;font-size:14.0pt;font-family:Calibri, sans-serif"><span style="font-family:Verdana, sans-serif;font-size:14.0pt">Knowledge of laws and policies related to the environment, health and safety at work.</span></li> </ul> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-family:Verdana, sans-serif;font-size:14.0pt">Operational requirements:</span></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:107%;font-size:14.0pt;font-family:Calibri, sans-serif"><span style="font-family:Verdana, sans-serif;font-size:14.0pt">Must be eligible for registration to the Controlled Goods Program; and</span></li> <li style="margin:0.0in 0.0in 8.0pt 0.0px;line-height:107%;font-size:14.0pt;font-family:Calibri, sans-serif"><span style="font-family:Verdana, sans-serif;font-size:14.0pt">Must be eligible to obtaining and maintaining the government of Canada’s “Reliability” status and Level 2 (Secret) security clearance.</span></li> </ul> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:Verdana, sans-serif;font-size:14.0pt">L3Harris is proud to be an equal opportunity employer and is committed to treating all of its employees and job applicants with respect and dignity and to maintaining a workplace free from discrimination. Anyone applying for a position will be considered without regard to the following: race, national or ethnic origin, colour, religion, age, nationality, ancestry, ethnicity, gender, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability, citizenship status, or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered, or any other characteristic that is protected by applicable human rights legislation. </span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:Verdana, sans-serif;font-size:14.0pt">L3Harris maintains a drug-free workplace and conducts pre-employment drug and alcohol testing and background checks, in accordance with applicable law. Such results are only accessible and viewed by individuals at L3Harris who have direct responsibility in the hiring process. If you fail to report for a drug and alcohol test, refuse to undergo such test or test positive for the presence of drugs or alcohol, the hiring process may be concluded or your offer of employment may be rescinded, in L3Harris’ sole discretion.</span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:14.0pt"><em><span style="font-family:Verdana, sans-serif">This job is for an existing vacancy.</span></em></span></p>