About this role
<p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray">Base + Comm </span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:white">-</span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p><p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:Arial, sans-serif;color:dimgray;font-size:10.0pt">The Regional Sales Support Manager fosters a culture of success through coaching and empowering a team of regionally-based sales support staff to ultimately drive group sales growth. </span></p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;color:dimgray"><strong><span style="font-family:Arial, sans-serif">What you will do</span></strong><span style="font-family:Arial, sans-serif"> </span></span></p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <ul style="margin-bottom:0.0cm;margin-top:0.0px" type="disc"> <li style="line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:10.0pt;font-family:Calibri, sans-serif;color:dimgray"><span style="font-family:Arial, sans-serif;color:dimgray;font-size:10.0pt">Provide leadership and coaching to a regional sales support team consisting of a Sales Support Leader, Group Benefit Analysts and Sales Support Associates to drive performance and achieve business objectives and operational excellence</span></li> <li style="line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:10.0pt;font-family:Calibri, sans-serif;color:dimgray"><span style="font-family:Arial, sans-serif;font-size:10.0pt;color:dimgray">Develop and mentor the team as it supports the group benefit sales processes </span></li> <li style="line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:10.0pt;font-family:Calibri, sans-serif;color:dimgray"><span style="font-family:Arial, sans-serif;font-size:10.0pt;color:dimgray">Responsible for ensuring staff are trained and educated on proper pricing and analysis while ensuring underwriting parameters are met on all outgoing quotes, amendments and renewals.</span></li> <li style="line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:10.0pt;font-family:Calibri, sans-serif;color:dimgray"><span style="font-family:Arial, sans-serif;color:dimgray;font-size:10.0pt">Understand group-specific channel (Internal sales, Advisor, etc) partner strategies, systems and tools and integrate them into the overall business plan</span></li> <li style="line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:10.0pt;font-family:Calibri, sans-serif;color:dimgray"><span style="font-family:Arial, sans-serif;color:dimgray;font-size:10.0pt">Hire, train and develop key talent to support each of the sales roles within the Region.</span></li> <li style="line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:10.0pt;font-family:Calibri, sans-serif;color:dimgray"><span style="font-family:Arial, sans-serif;color:dimgray;font-size:10.0pt">Foster high performance sales culture with coaching and engagement at its core</span></li> <li style="line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:10.0pt;font-family:Calibri, sans-serif;color:dimgray"><span style="font-family:Arial, sans-serif;color:dimgray;font-size:10.0pt">Responsible for working with regional sales and service leadership teams to create annual and quarterly business plans, in alignment with the national operations strategy </span></li> <li style="color:dimgray;line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:10.0pt;font-family:Calibri, sans-serif"><span style="font-family:Arial, sans-serif;font-size:10.0pt;color:dimgray">Support, champion and implement key regional and head office initiatives to the region including new process, product and technology roll outs, participation in field advisory committees, etc.</span></li> <li style="line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:10.0pt;font-family:Calibri, sans-serif;color:dimgray"><span style="font-family:Arial, sans-serif;color:dimgray;font-size:10.0pt">Foster a clear understanding of role objectives, organizational processes and identify inefficiencies</span></li> <li style="line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:10.0pt;font-family:Calibri, sans-serif;color:dimgray"><span style="font-family:Arial, sans-serif;color:dimgray;font-size:10.0pt">Sponsor the execution of compliance including education, coaching and monitoring</span></li> <li style="line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:10.0pt;font-family:Calibri, sans-serif;color:dimgray"><span style="font-family:Arial, sans-serif;color:dimgray;font-size:10.0pt">Create and maintain positive and collaborative working relationships with local distribution management and head office partners</span></li> </ul> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;color:dimgray"><strong><span style="font-family:Arial, sans-serif">What you will bring</span></strong><span style="font-family:Arial, sans-serif"> </span></span></p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <ul style="margin-bottom:0.0cm;margin-top:0.0px" type="disc"> <li style="line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:10.0pt;font-family:Calibri, sans-serif;color:dimgray"><span style="font-family:Arial, sans-serif;color:dimgray;font-size:10.0pt">3+ years of group benefits leadership is ideal, however not a requirement</span></li> <li style="line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:10.0pt;font-family:Calibri, sans-serif;color:dimgray"><span style="font-family:Arial, sans-serif;color:dimgray;font-size:10.0pt">A business development mindset working to drive results and unlock barriers to success</span></li> <li style="line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:10.0pt;font-family:Calibri, sans-serif;color:dimgray"><span style="font-family:Arial, sans-serif;font-size:10.0pt;color:dimgray">Extensive experience with the stages of the group benefits sales process including quoting, renewals, amendments, underwriting, etc.</span></li> <li style="line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:10.0pt;font-family:Calibri, sans-serif;color:dimgray"><span style="font-family:Arial, sans-serif;font-size:10.0pt;color:dimgray">Strong understanding of how KPIs are measured and reported</span></li> <li style="line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:10.0pt;font-family:Calibri, sans-serif;color:dimgray"><span style="font-family:Arial, sans-serif;font-size:10.0pt;color:dimgray">Subject matter expert with respect to underwriting and pricing principles in order educate sales support staff and to support account executives with field advisor inquiries and product offerings.</span></li> <li style="line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:10.0pt;font-family:Calibri, sans-serif;color:dimgray"><span style="font-family:Arial, sans-serif;color:dimgray;font-size:10.0pt">Proven track record of success as a coach in a high-performance sales culture</span></li> <li style="line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:10.0pt;font-family:Calibri, sans-serif;color:dimgray"><span style="font-family:Arial, sans-serif;color:dimgray;font-size:10.0pt">Proven ability in leading a diverse team of administrative and analytical operations professionals within a regional team</span></li> <li style="line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:10.0pt;font-family:Calibri, sans-serif;color:dimgray"><span style="font-family:Arial, sans-serif;color:dimgray;font-size:10.0pt">Highly developed change management skills and ability to lead a team through periods of change</span></li> <li style="line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:10.0pt;font-family:Calibri, sans-serif;color:dimgray"><span style="font-family:Arial, sans-serif;color:dimgray;font-size:10.0pt">Highly developed communication skills to be able to communicate with all levels of the organization</span></li> <li style="line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:10.0pt;font-family:Calibri, sans-serif;color:dimgray"><span style="font-family:Arial, sans-serif;color:dimgray;font-size:10.0pt">Ability to build and maintain trusting partnerships with senior leaders</span></li> <li style="line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:10.0pt;font-family:Calibri, sans-serif;color:dimgray"><span style="font-size:10.0pt;color:dimgray"><span style="font-family:Arial, sans-serif">Knowledge of Excel and CoPilot would be an asset</span><span style="font-family:Arial, sans-serif"> </span></span></li> <li style="line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:10.0pt;font-family:Calibri, sans-serif;color:dimgray"><span style="font-family:Arial, sans-serif;color:dimgray;font-size:10.0pt">Post secondary education required in a business-related field</span></li> </ul> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"> </p><p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:white">-</span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray">The base salary for this position is between <strong>$90,400 - $140,400 </strong>annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.</span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray">Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.</span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><strong>Grow with Canada Life</strong> </span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><em>We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country. </em> </span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><em>We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!</em> </span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><strong>What we offer</strong>: </span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray">We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member: </span></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:dimgray"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><strong>Career Development</strong>: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement. </span></li> </ul> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:dimgray"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><strong>Health & Wellness:</strong> Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being. </span></li> </ul> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:dimgray"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><strong>Time Off:</strong> In addition to regular vacation and personal days, we support community involvement with a volunteer day. </span></li> </ul> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:dimgray"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><strong>Financial Security:</strong> Company-matching pension plan, share ownership program and additional investment options. </span></li> </ul> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:dimgray"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><strong>Rewards and Recognition: </strong>Employee recognition programs, service milestone celebrations, employee discounts and more!<strong> </strong> </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:dimgray"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><strong>Emphasis on Community</strong>: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events. </span></li> </ul> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray">Learn more about <a style="color:dimgray" href="https://www.canadalife.com/about-us.html" target="_blank" rel="noopener">Canada Life</a>. </span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><em>We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact </em><a style="color:dimgray" href="mailto:[email protected]" target="_blank" rel="noopener"><em>[email protected]</em></a><em>. All information provided will be handled in accordance with applicable laws and Canada Life policies.</em> </span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><strong><em>Canada Life</em></strong><strong><em> </em></strong><strong><em>would like to thank all applicants, however only those who qualify for an interview will be contacted</em></strong>. </span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray">#LI-Hybrid </span></p>