About this role
<p>We are currently looking for an <strong>Assistant Store Manager</strong> for our Store in Sloane street.</p> <p> </p> <p>As an Assistant Store Manager, you will be the Store Manager's partner to achieve store sales budget, lead and support all activities to achieve the business objectives.</p> <p> </p> <p><strong>Key responsibilities:</strong></p> <p>You will work with the Store Manager to:</p> <ul style="list-style-type:disc"> <li>Ensure client satisfaction, support Sales Staff to drive sales, maximize productivity and profitability in compliance with company’s procedures</li> <li>Be a role model ensuring the highest level of client service</li> <li>Represent the brand as an ambassador by promoting its values and ambitions within the market place</li> <li>Drive and maximize sales performance to consistently achieve the overall sales budget objectives while ensuring operational integrity and monitoring monthly profitability</li> <li>Prepare and analyze monthly Boutique performance, reporting current business trends to cover every aspect of the business, as well as competitor performance, to ensure a business increase</li> <li>Analyze Store KPIs and identify strategies to ensure performance standards are met</li> <li>Develop and implement business action plans in order to enhance sales for each product category and client tier segment</li> <li>Achieve the monthly target by utilizing a top client strategy to retain and develop high potential clients</li> <li>Arrange and conduct monthly coaching sessions with the Sales Staff to review performance and provide constructive, timely feedback</li> <li>Grow the managerial competencies of Sales Manager role providing monthly coaching sessions to review performance and provide constructive, timely feedback</li> <li>Identify and create action plans, build development plans for all employees</li> <li>Facilitate the collaboration between the store and the Corporate departments in order to meet all DG policies and procedures</li> <li>Motivate and challenge the Staff of Front of House and Back of House to provide the highest level of client service</li> <li>Strategically apply CRM methods and procedures in order to assist in the execution of company CRM initiatives and build actions for developing opportunities with loyal and potential clients</li> <li>Participate in attracting, recruiting, and retaining a high performing team</li> </ul> <p> </p> <p><strong>Requirements:</strong></p> <p>- Fluency in English. Other languages are considered a plus.</p> <p>- Relevant experience as a manager in Luxury retail</p> <p> </p> <p><strong>Soft skills:</strong></p> <ul style="list-style-type:disc"> <li>Leading and Developing others</li> <li>Communicating with impact</li> <li>Building networks</li> <li>Supporting teamwork</li> <li>Meeting client needs</li> <li>Strategic orientation</li> <li>Apply number and statistics</li> <li>Problem solving</li> <li>Commercial focus</li> <li>Achieving goal</li> </ul> <p> </p> <p><strong>Location: GB - London</strong></p>