CLIENT ADVISOR – WRENTHAM OUTLET Dolce & Gabbana represents excellence rooted in its “Made in Italy” heritage. Every creation reflects the Brand’s commitment to craftsmanship, fatto a mano, innovation and quality. Guided by a strong dedication to sustainability, the Brand adopts certified materials and responsible practices, ensuring that contemporary luxury is created with respect for future generations. ROLE The Client Advisor plays an active role in driving store sales and achieving key performance indicators, while delivering an exceptional, memorable, and elevated experience to every client. Through passion, expertise, and authentic engagement, they bring the Dolce & Gabbana universe to life on the sales floor. The Client Advisor supports the management team and collaborates with colleagues, consistently embodying and upholding the Maison’s values, image, and standards of excellence. MISSION Responsibilities (including, but not limited to): <ul style="margin-top:0.0in;margin-bottom:4.0pt"> <li style="margin:0.0in 0.0in 4.0pt 0.0px;text-align:justify;line-height:normal;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif">Provide outstanding client and after-sales service to all visitors and clients.</li> <li style="margin:0.0in 0.0in 4.0pt 0.0px;text-align:justify;line-height:normal;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif">Act as a visible and trusted leader on the sales floor, supporting the Store Manager in the daily execution of the business and ensuring consistent operational and service excellence.</li> <li style="margin:0.0in 0.0in 4.0pt 0.0px;text-align:justify;line-height:normal;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif">Drive team performance through ongoing coaching, feedback, and development, fostering accountability, engagement, and professional growth across all client-facing roles.</li> <li style="margin:0.0in 0.0in 4.0pt 0.0px;text-align:justify;line-height:normal;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif">Translate store priorities into clear, actionable direction for the team, ensuring alignment with qualitative standards, commercial objectives, and Dolce & Gabbana brand values.</li> <li style="margin:0.0in 0.0in 4.0pt 0.0px;text-align:justify;line-height:normal;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif">Support the Store Manager in overseeing floor coverage, client experience, visual merchandising execution, and operational processes to ensure seamless day-to-day performance.</li> <li style="margin:0.0in 0.0in 4.0pt 0.0px;text-align:justify;line-height:normal;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif">Serve as the training ambassador, ensuring onboarding, product knowledge, selling standards, and service behaviors are consistently delivered and reinforced on the sales floor.</li> <li style="margin:0.0in 0.0in 4.0pt 0.0px;text-align:justify;line-height:normal;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif">Actively contributes to building and sustaining a high-performance culture by addressing challenges proactively, supporting difficult conversations, and reinforcing expectations with consistency and fairness.</li> </ul> PROFILE <ul style="margin-top:0.0in;margin-bottom:4.0pt"> <li style="margin:0.0in 0.0in 4.0pt 0.0px;text-align:justify;line-height:normal;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif">Previous experience delivering high-quality, client-facing service in fashion, accessories, customer service, or luxury hospitality</li> <li style="margin:0.0in 0.0in 4.0pt 0.0px;text-align:justify;line-height:normal;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif">Passion for fashion culture with an interest in creating personalized looks and meaningful client connections</li> <li style="margin:0.0in 0.0in 4.0pt 0.0px;text-align:justify;line-height:normal;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif">Business-minded and motivated to contribute to individual and store performance</li> <li style="margin:0.0in 0.0in 4.0pt 0.0px;text-align:justify;line-height:normal;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif">Strong team spirit, professionalism, and commitment to achieving shared goals</li> <li style="margin:0.0in 0.0in 4.0pt 0.0px;text-align:justify;line-height:normal;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif">Comfortable using digital tools and adapting quickly in a fast-paced, evolving retail environment</li> </ul> A career at Dolce & Gabbana offers the opportunity to contribute to a legacy defined by creativity, craftsmanship and responsibility. Together, we continue to shape timeless fashion, while advancing the Brand’s vision of sustainable luxury. Dolce & Gabbana is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. LOCATION: USA – WRENTHAM – MA

Client Advisor - Wrentham Outlet (Wrentham, MA, US) @ dolcegabba

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