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Client Advisor - Chicago (Chicago, IL, US) @ dolcegabba

Chicago, IL, USOnsiteFull-timePosted 2 days ago

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About this role

<p style="margin:0.0in;line-height:normal;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif"><span style="font-size:12.0pt"><strong>CLIENT ADVISOR – CHICAGO</strong></span></p> <p style="margin:0.0in;line-height:normal;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif"> </p> <p style="line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif"><em>Dolce &amp; Gabbana represents excellence rooted in its “Made in Italy” heritage. Every creation reflects the Brand’s commitment to craftsmanship, fatto a mano, innovation and quality. Guided by a strong dedication to sustainability, the Brand adopts certified materials and responsible practices, ensuring that contemporary luxury is created with respect for future generations.</em></p> <p style="margin:6.0pt 0.0in;text-align:justify;line-height:107%;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif"><strong><span style="line-height:107%;color:#333333;background-color:white">ROLE</span></strong></p> <p style="text-align:justify;margin:0.0in 0.0in 10.0pt;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><span style="font-size:9.0pt;line-height:115%;font-family:'Futura Lt BT', sans-serif">Dolce &amp; Gabbana, a leader in the world of luxury fashion, has an exceptional <strong>Client Advisor</strong> career opportunity available at our <strong>Chicago</strong>. The Client Advisor is responsible for delivering exceptional client experience while achieving individual and store sales goals. This role requires a strong understanding of luxury retail, a passion for fashion, and the ability to build lasting client relationships. The Client Advisor also supports the team in maintaining operational excellence and upholding the brand’s image and standards.</span></p> <p style="margin:24.0pt 0.0in 8.0pt;text-align:justify;line-height:normal;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif"><strong><span style="color:#333333;background-color:white">MISSION</span></strong></p> <p style="margin:0.0in;line-height:normal;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif"><u>Responsibilities (including, but not limited to)</u>: </p> <ul style="margin-top:0.0in;margin-bottom:10.0pt"> <li style="margin:0.0in 0.0in 10.0pt 0.0px;text-align:justify;line-height:115%;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif"><span style="font-size:9.0pt;line-height:115%">Provide impeccable service to our clients and be a true ambassador of the brand ensuring that every client is treated according to the Dolce &amp; Gabbana expectations. </span></li> <li style="margin:0.0in 0.0in 10.0pt 0.0px;text-align:justify;line-height:115%;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif"><span style="font-size:9.0pt;line-height:115%">Tailor the client experience to exceed their expectations while supporting the team by providing, mentoring and ensuring smooth running of the sales ceremony on the shop floor </span></li> <li style="margin:0.0in 0.0in 10.0pt 0.0px;text-align:justify;line-height:115%;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif"><span style="font-size:9.0pt;line-height:115%">Demonstrate excellent knowledge of the products as well as of the Dolce &amp; Gabbana history and heritage and serving as a role model by prioritizing client’s interest and consistently achieving monthly sales targets. </span></li> <li style="margin:0.0in 0.0in 10.0pt 0.0px;text-align:justify;line-height:115%;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif"><span style="font-size:9.0pt;line-height:115%">Proactively using clientele tools and make the most of their time ensuring the achievement of individual and store goals, enhancing and developing the business. </span></li> <li style="margin:0.0in 0.0in 10.0pt 0.0px;text-align:justify;line-height:115%;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif"><span style="font-size:9.0pt;line-height:115%">Ensure qualitative monitoring and updating (CRM), to build and retain relationships with our current customer and identify potential clients. </span></li> <li style="margin:0.0in 0.0in 10.0pt 0.0px;text-align:justify;line-height:115%;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif"><span style="font-size:9.0pt;line-height:115%">Ensure the achievement of the sales goals, enhancing and developing the business </span></li> <li style="margin:0.0in 0.0in 10.0pt 0.0px;text-align:justify;line-height:115%;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif"><span style="font-size:9.0pt;line-height:115%">Sourcing new clients using the CRM tools </span></li> <li style="margin:0.0in 0.0in 10.0pt 0.0px;text-align:justify;line-height:115%;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif"><span style="font-size:9.0pt;line-height:115%">Maintaining and building productive long-term relationships with DG loyal clients </span></li> <li style="margin:0.0in 0.0in 10.0pt 0.0px;text-align:justify;line-height:115%;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif"><span style="font-size:9.0pt;line-height:115%">Oversee the organization&apos;s sales policies, objectives and initiatives </span></li> <li style="margin:0.0in 0.0in 10.0pt 0.0px;text-align:justify;line-height:115%;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif"><span style="font-size:9.0pt;line-height:115%">Assist in merchandising and maintenance of the shop floor .</span></li> </ul> <p style="margin:24.0pt 0.0in 8.0pt;text-align:justify;line-height:107%;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif"><strong><span style="line-height:107%;color:#333333;background-color:white">PROFILE</span></strong></p> <ul style="margin-top:0.0in;margin-bottom:10.0pt"> <li style="margin:0.0in 0.0in 10.0pt 0.0px;line-height:115%;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif"><span style="font-size:9.0pt;line-height:115%">3+ years of Luxury Retail Sales Experience</span><span style="font-size:9.0pt;line-height:115%;font-family:Arial, sans-serif"> </span><span style="font-size:9.0pt;line-height:115%"> </span></li> <li style="margin:0.0in 0.0in 10.0pt 0.0px;line-height:115%;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif"><span style="font-size:9.0pt;line-height:115%">Strong communication skills </span></li> <li style="margin:0.0in 0.0in 10.0pt 0.0px;line-height:115%;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif"><span style="font-size:9.0pt;line-height:115%">Experience in Women’s and Men’s RTW</span></li> </ul> <p style="margin:0.0in 0.0in 10.0pt;line-height:115%;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif"> </p> <p style="margin:0.0in;text-align:justify;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><em><span style="font-size:9.0pt;line-height:115%;font-family:'Futura Lt BT', sans-serif">A career at Dolce &amp; Gabbana offers the opportunity to contribute to a legacy defined by creativity, craftsmanship and responsibility. Together, we continue to shape timeless fashion, while advancing the Brand’s vision of sustainable luxury. </span></em></p> <p style="margin:0.0in;text-align:justify;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><em><span style="font-size:9.0pt;line-height:115%;font-family:'Futura Lt BT', sans-serif"> </span></em></p> <p style="text-align:justify;margin:0.0in 0.0in 10.0pt;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><span style="font-size:9.0pt;line-height:115%;font-family:'Futura Lt BT', sans-serif">Dolce &amp; Gabbana is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. </span></p> <p style="margin:0.0in;text-align:justify;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><em><span style="font-size:10.0pt;line-height:115%;font-family:'Futura Lt BT', sans-serif"> </span></em></p> <p style="margin:0.0in;text-indent:0.0in;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><span style="font-size:7.0pt;line-height:115%;font-family:Arial, sans-serif"> </span><span style="font-size:7.0pt;line-height:115%;font-family:'Futura Lt BT', sans-serif"> </span></p> <p style="margin:0.0in 0.0in 10.0pt 0.25in;text-indent:-0.25in;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><span style="font-size:9.0pt;line-height:115%;font-family:'Futura Lt BT', sans-serif">LOCATION: USA – <strong>CHICAGO – IL</strong></span></p> <p style="text-align:justify;margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif"> </p>

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Client Advisor - Chicago (Chicago, IL, US) at dolcegabba | ResuMinder Jobs