About this role
<h1 style="line-height:150%;margin:0.25in 0.0in 4.0pt;font-size:20.0pt;font-family:'Aptos Display', sans-serif;color:#0f4761;font-weight:normal"><span style="color:windowtext;font-size:12.0pt">EVERGREEN – SENIOR CLIENT ADVISOR</span></h1> <p style="margin:14.0pt 5.05pt 1.0 E-4pt 1.1pt;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif">Dolce & Gabbana represents excellence rooted in its “Made in Italy” heritage. Every creation reflects the Brand’s commitment to craftsmanship, fatto a mano, innovation and quality. Guided by a strong dedication to sustainability, the Brand adopts certified materials and responsible practices, ensuring that contemporary luxury is created with respect for future generations.</p> <p style="margin:14.0pt 5.05pt 1.0 E-4pt 1.1pt;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif">Dolce & Gabbana, a global leader in luxury fashion, is building a talent pipeline for future Front of House Sales opportunities across our boutiques. This posting is intended solely for introductions and networking with exceptional talent.</p> <h1 style="margin:0.25in 0.0in 4.0pt;line-height:115%;font-size:20.0pt;font-family:'Aptos Display', sans-serif;color:#0f4761;font-weight:normal"><span style="font-size:12.0pt;line-height:115%;font-family:'Futura Lt BT', sans-serif">ROLE</span></h1> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:'Futura Lt BT', sans-serif">As part of our Front-of-House Sales Team, you will deliver exceptional client experiences, uphold brand standards, and contribute to boutique success. Whether you begin as a Client Advisor or advance to Senior Client Advisor, we offer opportunities for growth, mentorship, and career development.</span></p> <h1 style="margin:0.25in 0.0in 4.0pt;line-height:115%;font-size:20.0pt;font-family:'Aptos Display', sans-serif;color:#0f4761;font-weight:normal"><span style="font-size:12.0pt;line-height:115%;font-family:'Futura Lt BT', sans-serif">MISSION</span></h1> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:'Futura Lt BT', sans-serif">Provide impeccable service to our clients and be a true ambassador of the brand, ensuring that every client is treated according to the Dolce & Gabbana expectations.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:'Futura Lt BT', sans-serif">Tailor the client experience to exceed expectations, ensuring smooth execution of the sales ceremony. </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:'Futura Lt BT', sans-serif">Drive individual and store KPIs including Consignment, Appointments, Repurchase Rate, UPT, Conversion, and Data Enrichment.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:'Futura Lt BT', sans-serif">Mentor and coach team members, sharing best practices and product knowledge.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:'Futura Lt BT', sans-serif">Create and maintain a positive work environment that encourages teamwork, creativity, and collaboration.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:'Futura Lt BT', sans-serif">Build and maintain a strong client portfolio through proactive outreach and use of clientele tools.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:'Futura Lt BT', sans-serif">Ensure qualitative monitoring and updating (CRM), to build and retain relationships with our current clients, appointment selling and client acquisition.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:'Futura Lt BT', sans-serif">Create personalized, versatile, and timeless silhouettes for clients.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:'Futura Lt BT', sans-serif">Act as MOD when required, overseeing floor operations and team coordination.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:'Futura Lt BT', sans-serif">Execute opening/closing procedures and hold store keys as needed.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:'Futura Lt BT', sans-serif">Provide insights into fashion trends and luxury market developments.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:'Futura Lt BT', sans-serif">Maintain visual merchandising standards and support inventory processes.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:'Futura Lt BT', sans-serif">Foster a collaborative and professional store environment.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:'Futura Lt BT', sans-serif">Perform additional duties as assigned.</span></li> </ul> <h1 style="margin:0.25in 0.0in 4.0pt;line-height:115%;font-size:20.0pt;font-family:'Aptos Display', sans-serif;color:#0f4761;font-weight:normal"><span style="font-size:12.0pt;line-height:115%;font-family:'Futura Lt BT', sans-serif">PROFILE</span></h1> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:'Futura Lt BT', sans-serif">Strong communication and relationship-building skills.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:'Futura Lt BT', sans-serif">Passion for fashion and ability to create memorable client experiences.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:'Futura Lt BT', sans-serif">Experience in Women’s and Men’s Ready-to-Wear is a plus.</span></li> <li style="margin:0.0in 0.0in 8.0pt 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:'Futura Lt BT', sans-serif">Flexible schedule availability, including evenings, weekends, and holidays.</span></li> </ul> <h1 style="margin:0.25in 0.0in 4.0pt;line-height:115%;font-size:20.0pt;font-family:'Aptos Display', sans-serif;color:#0f4761;font-weight:normal"><span style="font-size:12.0pt;line-height:115%;font-family:'Futura Lt BT', sans-serif">COMPENSATION & BENEFITS</span></h1> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:'Futura Lt BT', sans-serif">Competitive hourly rate plus commission, comprehensive benefits including medical, dental, vision, life & disability insurance, 401(k) plan, and more.</span></p> <h1 style="margin:0.25in 0.0in 4.0pt;line-height:115%;font-size:20.0pt;font-family:'Aptos Display', sans-serif;color:#0f4761;font-weight:normal"><span style="font-size:12.0pt;line-height:115%;font-family:'Futura Lt BT', sans-serif">JOIN OUR TALENT COMMUNITY</span></h1> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:'Futura Lt BT', sans-serif">If you are passionate about luxury fashion and delivering exceptional service, apply today to be considered for current and future opportunities with Dolce & Gabbana.</span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.05pt 0.9pt 1.0 E-4pt 1.2pt;text-align:justify;text-indent:-0.05pt;line-height:115%;font-size:11.0pt;font-family:'Futura Lt BT', sans-serif"><em><span style="font-size:10.0pt;line-height:115%">A career at Dolce & Gabbana offers the opportunity to contribute to a legacy defined by creativity, craftsmanship and responsibility. Together, we continue to shape timeless fashion, while advancing the Brand’s vision of sustainable luxury.</span></em></p>