About this role
<p style="text-align:justify;margin:0.0in 0.0in 10.0pt;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><span style="font-size:10.0pt;line-height:115%;font-family:'Futura Lt BT', sans-serif"> Dolce & Gabbana, a leader in the world of luxury fashion, has an exceptional <strong>Client Advisor</strong> career opportunity available at our <strong>Woodbury Premium Outlet</strong>.</span></p> <h2 style="margin:10.0pt 0.0in 0.0in;line-height:115%;font-size:13.0pt;font-family:Calibri, sans-serif;color:#4f81bd"><span style="font-size:9.0pt;line-height:115%;font-family:'Futura Lt BT', sans-serif"> ROLE</span></h2> <p style="text-align:justify;margin:0.0in 0.0in 10.0pt;line-height:115%;font-size:11.0pt;font-family:Cambria, serif;padding-left:40.0px"><span style="font-size:9.0pt;line-height:115%;font-family:'Futura Lt BT', sans-serif">The <strong>Client Advisor</strong> is responsible for delivering exceptional client experience while achieving individual and store sales goals. This role requires a strong understanding of luxury retail, a passion for fashion, and the ability to build lasting client relationships. The Client Advisor also supports the team in maintaining operational excellence and upholding the brand’s image and standards.</span></p> <h2 style="margin:10.0pt 0.0in 0.0in;line-height:115%;font-size:13.0pt;font-family:Calibri, sans-serif;color:#4f81bd"><span style="font-size:9.0pt;line-height:115%;font-family:'Futura Lt BT', sans-serif"> MISSION</span></h2> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><span style="font-size:9.0pt;line-height:115%;font-family:'Futura Lt BT', sans-serif">Provide impeccable service to our clients and be a true ambassador of the brand ensuring that every client is treated according to the Dolce & Gabbana expectations. </span></li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><span style="font-size:9.0pt;line-height:115%;font-family:'Futura Lt BT', sans-serif">Tailor the client experience in order to exceed their expectations while supporting the team by providing, mentoring and ensuring smooth running of the sales ceremony on the shop floor </span></li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><span style="font-size:9.0pt;line-height:115%;font-family:'Futura Lt BT', sans-serif">Demonstrate excellent knowledge of the products as well as of the Dolce & Gabbana history and heritage and serving as a role model by prioritizing client’s interest and consistently achieving monthly sales targets. </span></li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><span style="font-size:9.0pt;line-height:115%;font-family:'Futura Lt BT', sans-serif">Proactively using clientele tools and make the most of their time ensuring the achievement of individual and store goals, enhancing and developing the business. </span></li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><span style="font-size:9.0pt;line-height:115%;font-family:'Futura Lt BT', sans-serif">Ensure qualitative monitoring and updating (CRM), to build and retain relationships with our current customer and identify potential clients. </span></li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><span style="font-size:9.0pt;line-height:115%;font-family:'Futura Lt BT', sans-serif">Ensure the achievement of the sales goals, enhancing and developing the business </span></li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><span style="font-size:9.0pt;line-height:115%;font-family:'Futura Lt BT', sans-serif">Sourcing new clients using the CRM tools </span></li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><span style="font-size:9.0pt;line-height:115%;font-family:'Futura Lt BT', sans-serif">Maintaining and building productive long-term relationships with DG loyal clients </span></li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><span style="font-size:9.0pt;line-height:115%;font-family:'Futura Lt BT', sans-serif">Oversee the organization's sales policies, objectives and initiatives </span></li> <li style="text-align:justify;margin:0.0in 0.0in 10.0pt 0.0px;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><span style="font-size:9.0pt;line-height:115%;font-family:'Futura Lt BT', sans-serif">Assist in merchandising and maintenance of the shop floor </span></li> </ul> <h2 style="margin:10.0pt 0.0in 0.0in;line-height:115%;font-size:13.0pt;font-family:Calibri, sans-serif;color:#4f81bd"><span style="font-size:9.0pt;line-height:115%;font-family:'Futura Lt BT', sans-serif"> PROFILE</span></h2> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><span style="font-size:9.0pt;line-height:115%;font-family:'Futura Lt BT', sans-serif">3+ years of Luxury Retail Sales Experience</span><span style="font-size:9.0pt;line-height:115%;font-family:Arial, sans-serif"> </span><span style="font-size:9.0pt;line-height:115%;font-family:'Futura Lt BT', sans-serif"> </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><span style="font-size:9.0pt;line-height:115%;font-family:'Futura Lt BT', sans-serif">Strong communication skills </span></li> <li style="margin:0.0in 0.0in 10.0pt 0.0px;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><span style="font-size:9.0pt;line-height:115%;font-family:'Futura Lt BT', sans-serif">Experience in Women’s and Men’s RTW</span></li> </ul> <p style="margin:0.0in 0.0in 10.0pt 0.5in;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"> </p> <p style="margin:0.0in 0.0in 10.0pt 0.25in;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><span style="font-size:9.0pt;line-height:115%;font-family:'Futura Lt BT', sans-serif">This position is classified as non-exempt for purposes of the Fair Labor Standards Act and the New York Labor Law, as this employee’s primary duties consist of performing clerical and/or manual work-based activities. </span></p> <p style="margin:0.0in 0.0in 10.0pt 0.25in;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><span style="font-size:9.0pt;line-height:115%;font-family:'Futura Lt BT', sans-serif">The hourly rate for this role ranges from $15.00 - $17.00 and eligible for commission. , plus variable commission. Additionally, we offer the opportunity to take part in our comprehensive benefits program which includes: medical, dental, vision, life & disability insurances, 401(k) plan, FSA plans, and more. The total compensation amount for a candidate is based on factors including educational background, professional experience, and industry knowledge.</span></p> <p style="margin:0.0in 0.0in 10.0pt 0.25in;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><span style="font-size:9.0pt;line-height:115%;font-family:'Futura Lt BT', sans-serif">Dolce & Gabbana is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. </span></p> <p style="margin:0.0in 0.0in 10.0pt;text-indent:0.0in;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"><span style="font-size:7.0pt;line-height:115%;font-family:Arial, sans-serif"> </span><span style="font-size:7.0pt;line-height:115%;font-family:'Futura Lt BT', sans-serif"> </span></p> <p><span style="font-size:11.0pt"><span style="font-family:Calibri">LOCATION: USA – CENTRAL VALLEY – NY</span></span></p>