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Specialist - UX (Dubai, United Arab Emirates) @ Almosafer

Dubai, United Arab EmiratesOnsiteFull-time
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About this role

<p style="margin-top:0.0pt;margin-bottom:0.0pt"><strong><span style="font-size:10.0pt;font-family:Arial, sans-serif">About the company:</span></strong></p> <p style="margin-top:0.0pt;margin-bottom:0.0pt"><span style="font-size:10.0pt"><span style="font-family:Arial, sans-serif">At Almosafer Travel &amp; Tourism Co,</span><strong><span style="font-family:Arial, sans-serif"> </span></strong><span style="font-family:Arial, sans-serif">we’re not just part of the travel industry, we’re helping shape its future.</span></span></p> <p style="margin-top:0.0pt;margin-bottom:0.0pt"><span style="font-size:10.0pt;font-family:Arial, sans-serif">As Saudi Arabia’s leading travel company, we serve millions across every segment of the travel and tourism ecosystem.</span></p> <p style="margin-top:0.0pt;margin-bottom:0.0pt"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Rooted in our name “Almosafer,” meaning the traveler, we strive to make every journey seamless, personal, and purposeful. Our diverse platforms and services are built to deliver enriching experiences that reflect the spirit of Saudi Arabia and the wider region.</span></p> <p style="margin-top:0.0pt;margin-bottom:0.0pt"><span style="font-size:10.0pt;font-family:Arial, sans-serif">We’re united by a bold vision:</span></p> <p style="margin-top:0.0pt;margin-bottom:0.0pt"><span style="font-size:10.0pt;font-family:Arial, sans-serif">To be the undisputed leader in travel services, fostering lasting connections and setting new benchmarks for excellence in the Kingdom and beyond.</span></p> <p style="margin-top:0.0pt;margin-bottom:0.0pt"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Our team across Saudi Arabia and the wider region blends deep cultural understanding with forward-thinking innovation, shaping a new standard for travel in the region.</span></p> <p style="margin-top:0.0pt;margin-bottom:0.0pt"> </p> <p style="margin-top:0.0pt;margin-bottom:0.0pt"><strong><span style="font-size:10.0pt;font-family:Arial, sans-serif">About the Role</span></strong></p> <p style="margin-top:0.0pt;margin-bottom:0.0pt"><span style="font-size:10.0pt;font-family:Arial, sans-serif">We are seeking a Product Designer to join our team focusing on the Digital Consumer Travel experience. In this role, you will play a key part in shaping the future of how customers book and manage a diverse range of travel products, including flights, stays, activities, and more. You will work in a cross-functional team of engineers, product managers, and other designers to turn problems and opportunities into meaningful and impactful experiences. This role requires a deep understanding of customer needs and behaviors, business objectives and market trends, and systems knowledge. </span></p> <p style="margin-top:0.0pt;margin-bottom:0.0pt"> </p> <p style="margin-top:0.0pt;margin-bottom:0.0pt"><strong><span style="font-size:10.0pt;font-family:Arial, sans-serif">Responsibilities:</span></strong></p> <ul> <li><span style="font-size:10.0pt">You will identify and understand customer needs, behaviors, and pain points and use this to define opportunities and problem statements that inform the team’s work.</span></li> <li><span style="font-size:10.0pt">You will lead and support discovery activities such as user interviews, surveys, and usability tests to uncover customer needs and validate opportunities.</span></li> <li><span style="font-size:10.0pt">You will work in a fast-paced team of engineers, product managers, and designers to uncover customer problems and deliver impactful solutions across multiple web and mobile platforms.</span></li> <li><span style="font-size:10.0pt">You will consider the business needs, technical constraints, data, and platform requirements in order to produce impactful and valuable solutions.</span></li> <li><span style="font-size:10.0pt">You will creatively translate opportunities into elegant, intuitive, and effective experiences that deliver customer and business value</span></li> <li><span style="font-size:10.0pt">You will rapidly and pragmatically produce concepts and prototypes, understanding when further ideation, testing, or changing directions is needed.</span></li> <li><span style="font-size:10.0pt">You will run experiments frequently to validate your assumptions and optimize your solutions.</span></li> </ul> <p style="margin-top:0.0pt;margin-bottom:0.0pt"> </p> <p style="margin-top:0.0pt;margin-bottom:0.0pt"><strong><span style="font-size:10.0pt;font-family:Arial, sans-serif">Profile Requirements:</span></strong></p> <ul> <li><span style="font-size:10.0pt">You have 3-5 years of product design experience within a consumer focused organization and a proven record of successfully shipped mobile and web experiences.</span></li> <li><span style="font-size:10.0pt">You demonstrate a deep understanding of product strategy and business requirements, with a strong focus on addressing customers’ needs and pain points.</span></li> <li><span style="font-size:10.0pt">You are a design thinker and problem solver at heart, and you consistently strive to gain a deep understanding of the customers, business, and problems you are trying to solve.</span></li> <li><span style="font-size:10.0pt">You are comfortable planning and conducting research from interviews and usability tests to surveys, and you integrate insights into your design process.</span></li> <li><span style="font-size:10.0pt">You have the necessary communication skills to tell a story about your work and communicate complex concepts to technical and non-technical stakeholders.</span></li> <li><span style="font-size:10.0pt">You possess excellent visual design skills and are proficient in design, prototyping, and whiteboarding tools (such as Figma, Framer, Miro). You have experience working with and contributing to a design system.</span></li> <li><span style="font-size:10.0pt">You regularly seek and give constructive feedback. You share and discuss your work openly at every stage without any “big reveals.”</span></li> <li><span style="font-size:10.0pt">You love working with other designers and cross-functional team members and thrive on transparency and effective communication.</span></li> <li><span style="font-size:10.0pt">You have an online portfolio or PDF you can share with us. Please include up to 3 projects that best represent your design thinking process and demonstrate the impact of your work. Applications without a portfolio will not be considered.</span></li> <li><span style="font-size:10.0pt">You are experienced in the entire product design cycle: From UX research, wireframes and prototypes to the final design, implementation and optimization</span></li> <li><span style="font-size:10.0pt">Proficient in design and prototyping tools (such as Figma, Framer, Proto.io)</span></li> <li><span style="font-size:10.0pt">A strong visual design background with knowledge of Google Material Guidelines, Apple Human Interface Guidelines and design systems</span></li> <li><span style="font-size:10.0pt">Solid understanding and experience in the field of research: interviewing users, setting up surveys and usability tests as well as interpreting the results</span></li> <li><span style="font-size:10.0pt">Basic knowledge and experience leveraging data and analytics to inform design decisions</span></li> <li><span style="font-size:10.0pt">Strong written and verbal communication skills in Arabic and English.</span></li> </ul> <p style="margin-top:0.0pt;margin-bottom:0.0pt"> </p> <p style="margin-top:0.0pt;margin-bottom:0.0pt"><strong><span style="font-size:10.0pt;font-family:Arial, sans-serif">Being you @ Almosafer:</span></strong></p> <p style="margin-top:0.0pt;margin-bottom:0.0pt"><span style="font-size:10.0pt;font-family:Arial, sans-serif">At Almosafer, our teams work with purpose, clarity, and a shared commitment to doing things the right way.</span></p> <p style="margin-top:0.0pt;margin-bottom:0.0pt"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Whether you&apos;re building platforms, supporting travelers, or shaping strategy, your work connects to something bigger. Across functions and locations, we value accountability, trust, and collaboration - and we create the structure and space for you to contribute meaningfully from day one.</span></p> <p style="margin-top:0.0pt;margin-bottom:0.0pt"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Here, you will find:</span></p> <p style="margin-top:0.0pt;margin-bottom:0.0pt"><span style="font-size:10.0pt;font-family:Arial, sans-serif">A purpose-led workplace where your ideas can create real impact</span></p> <p style="margin-top:0.0pt;margin-bottom:0.0pt"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Ongoing learning and development to help you grow with intention</span></p> <p style="margin-top:0.0pt;margin-bottom:0.0pt"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Recognition that celebrates your wins, both big and small</span></p> <p style="margin-top:0.0pt;margin-bottom:0.0pt"><span style="font-size:10.0pt;font-family:Arial, sans-serif">A community built on trust, curiosity, and shared momentum</span></p> <p style="margin-top:0.0pt;margin-bottom:0.0pt"><span style="font-size:10.0pt;font-family:Arial, sans-serif">No matter where your journey started, at Almosafer, you will find space to grow, connect, and contribute meaningfully.</span></p>

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