<div> <div> <div> <div dir="auto" tabindex="0"> <div> <div> <h3>About Our School</h3> The Metropolitan School of Panama is a top international school in Panama City, serving students from Early Childhood 3 to 12th grade. With 800 students from 45 nationalities and 120 globally experienced educators, our diverse community is one of our greatest strengths. <h3>Our History</h3> Founded in 2011, the MET was built on a vision of academic excellence, exceptional teachers, small class sizes, and a joyful, inspiring environment where every student can thrive. </div> </div> </div> </div> <div> </div> </div> </div> <div></div>Reporting To: Director of Admissions and Marketing Direct Reports: -Admissions Assistant -Admissions Registrar -Receptionist Job Purpose The Admissions Manager plays a key role in leading and delivering a high-quality admissions experience at The Metropolitan School of Panama. Reporting to the Director of Admissions and Marketing, the role is responsible for managing the day-to-day operations of the admissions function, ensuring a seamless and family-centered journey from initial enquiry through enrolment. The Admissions Manager leads a small team, drives best practices, and ensures that admissions processes are efficient, data-driven, and aligned with Nord Anglia Education standards. The role also contributes to enrolment growth through strong relationship management, operational excellence, and collaboration with internal and external stakeholders. Key Responsibilities <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin-right:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif;margin-left:0.0px">Admissions Operations and Team Leadership.</li> <li style="margin-right:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif;margin-left:0.0px">Lead, manage, and support the Admissions team to deliver a high-quality service to prospective families.</li> <li style="margin-right:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif;margin-left:0.0px">Act as a role model, ensuring consistent application of best practices and professional standards.</li> <li style="margin-right:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif;margin-left:0.0px">Oversee enquiry management, visits, follow-up, and enrolment processes.</li> </ul> Family Experience and Engagement <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin-right:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif;margin-left:0.0px">Serve as a key point of contact for prospective families throughout the admissions journey</li> <li style="margin-right:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif;margin-left:0.0px">Ensure a welcoming, professional, and personalized experience aligned with MET and Nord Anglia standards</li> <li style="margin-right:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif;margin-left:0.0px">Lead and coordinate campus visits, school tours, and orientation processes</li> </ul> Data Management and Reporting <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin-right:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif;margin-left:0.0px">Ensure accurate and timely recording of admissions data, including enquiries, visits, and enrolments</li> <li style="margin-right:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif;margin-left:0.0px">Monitor pipeline performance and conversion rates</li> <li style="margin-right:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif;margin-left:0.0px">Support the DAM to prepare regular reports to senior leadership to support decision making and strategic planning</li> </ul> Collaboration and Stakeholder Engagement <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin-right:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif;margin-left:0.0px">Work closely with the Director of Admissions and Marketing to align admissions strategies with enrolment targets</li> <li style="margin-right:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif;margin-left:0.0px">Collaborate with academic and administrative teams to ensure alignment with school capacity and priorities</li> <li style="margin-right:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif;margin-left:0.0px">Build and maintain relationships with relocation agents, corporate partners, and external organizations</li> </ul> Recruitment and School Promotion <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin-right:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif;margin-left:0.0px">Support and participate in recruitment events such as Open Days, fairs, and community initiatives</li> <li style="margin-right:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif;margin-left:0.0px">Contribute to outreach strategies that enhance the visibility and reputation of the school</li> <li style="margin-right:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif;margin-left:0.0px">Promote positive parent engagement and word-of-mouth referrals</li> </ul> Retention and Continuous Improvement <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin-right:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif;margin-left:0.0px">Support student retention initiatives, including surveys, follow-up, and reporting</li> <li style="margin-right:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif;margin-left:0.0px">Drive continuous improvement within the admissions function through data analysis and feedback</li> <li style="margin-right:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif;margin-left:0.0px">Ensure the team consistently delivers high standards of service and performance</li> </ul> Professional Practice and Nord Anglia Expectations <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin-right:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif;margin-left:0.0px">Promote and embody the Nord Anglia Education vision and values in all aspects of the role.</li> <li style="margin-right:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif;margin-left:0.0px">Demonstrate professionalism, integrity, and accountability</li> <li style="margin-right:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif;margin-left:0.0px">Engage in continuous professional development and contribute to a culture of collaboration and growth</li> </ul> Safeguarding and Compliance The Metropolitan School of Panama is committed to safeguarding and promoting the welfare of children. The post holder is required to adhere to all safeguarding policies and procedures, complete required training, and act in the best interest of students at all times. The role requires compliance with all school policies, including Health and Safety, Equal Opportunities, and professional conduct standards. Professional Requirements <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin-right:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif;margin-left:0.0px">Bachelor’s degree in Business, Marketing, Education, or a related field</li> <li style="margin-right:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif;margin-left:0.0px">Experience in admissions, customer service, or a service-driven environment, preferably within an international school setting</li> <li style="margin-right:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif;margin-left:0.0px">Strong interpersonal and cross-cultural communication skills</li> <li style="margin-right:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif;margin-left:0.0px">Fluency in English and Spanish, both written and spoken</li> <li style="margin-right:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif;margin-left:0.0px">Experience using CRM systems and managing data accurately</li> <li style="margin-right:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif;margin-left:0.0px">Strong organizational skills, attention to detail, and ability to manage multiple priorities</li> <li style="margin-right:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif;margin-left:0.0px">Personal Attributes</li> <li style="margin-right:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif;margin-left:0.0px">Warm, personable, and customer-focused approach</li> <li style="margin-right:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif;margin-left:0.0px">High level of integrity and professionalism</li> <li style="margin-right:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif;margin-left:0.0px">Proactive, self-motivated, and adaptable</li> <li style="margin-right:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif;margin-left:0.0px">Strong problem-solving and decision-making skills</li> <li style="margin-right:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif;margin-left:0.0px">Ability to work under pressure while maintaining high service standards</li> <li style="margin-right:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif;margin-left:0.0px">Genuine interest in education and working within a school community</li> <li style="margin-right:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif;margin-left:0.0px">Additional Expectations</li> <li style="margin-right:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif;margin-left:0.0px">Act as a positive ambassador for The Metropolitan School of Panama and Nord Anglia Education.</li> <li style="margin-right:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif;margin-left:0.0px">Maintain confidentiality and professionalism at all times</li> <li style="margin-right:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif;margin-left:0.0px">Demonstrate flexibility, including availability for occasional evening and weekend events</li> <li style="margin-right:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif;margin-left:0.0px">Support the wider life of the school through active participation in events and initiatives.</li> </ul>

Admissions Manager (Green Valley, PA) @ Nord Anglia Education Ltd

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