About this role
Domino's Pizza is seeking a friendly and customer-focused Customer Service Representative to join our team at our 125 S English Station Rd location in Louisville, United States. As a vital member of our team, you'll be the face of our organization, ensuring our customers have an exceptional experience with every interaction.
Greet customers warmly and take food orders accurately and efficientlyProcess payments and handle cash transactions with precisionAnswer phone calls and respond to customer inquiries in a professional mannerCollaborate with kitchen staff to ensure timely order preparation and deliveryAddress customer concerns and resolve issues with empathy and careMaintain a clean and organized work areaAssist in inventory management and restocking supplies as neededAdapt to changing priorities in a fast-paced environmentSupport team members during peak hours and special eventsPromote new products and special offers to customers Excellent communication and interpersonal skillsStrong customer service orientation with a friendly and approachable demeanorAbility to multitask and work efficiently in a fast-paced environmentProblem-solving skills and the ability to handle challenging situations with graceTeam player mentality with a willingness to support colleaguesBasic computer skills for operating point-of-sale systemsCash handling experience and ability to maintain accurate transactionsFlexibility to work various shifts, including evenings and weekendsPhysical ability to stand for extended periods and lift up to 25 poundsHigh school diploma or equivalent (preferred)Previous customer service experience in food service or retail (preferred)