About this role
<p><span style="font-family:arial, helvetica, sans-serif">At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you’re welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you’re not expected to fit a mold. You’re encouraged to break it and create something better. </span></p><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Overview</b></H2> </div><div><p><span style="font-size:12.0px"><span style="font-family:Arial, Helvetica, sans-serif">As the <b>Store Manager</b>, you will lead a dedicated team of store associates & leaders every day, to create an exceptional consumer experience. Your focus will be on driving sales, providing excellent customer service, maintaining visual presentations, and developing talent within the store. This role offers opportunity to grow and collaborate with industry leading teammates and partners.</span></span></p> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>What You'll Do</b></H2> </div><div><ul> <li><span style="font-size:12.0px"><span style="font-family:Arial, Helvetica, sans-serif">Deliver outstanding service to our consumers using our <b>C.H.A.R.M</b> service model</span></span></li> <li><span style="font-size:12.0px"><span style="font-family:Arial, Helvetica, sans-serif">Leads the store team in surpassing performance metrics including sales, consumer service and charms</span></span></li> <li><span style="font-size:12.0px"><span style="font-family:Arial, Helvetica, sans-serif">Apply analytical thinking & company reporting to find opportunities within store, empowering the team to make strategic decisions</span></span></li> <li><span style="font-size:12.0px"><span style="font-family:Arial, Helvetica, sans-serif">Lead visual presentation, product flow, replenishment, and operational standards throughout the store</span></span></li> <li><span style="font-size:12.0px"><span style="font-family:Arial, Helvetica, sans-serif">Build Foster a welcoming, inclusive environment that engages promotes internal growth and builds an external network of talent</span></span></li> <li><span style="font-size:12.0px"><span style="font-family:Arial, Helvetica, sans-serif">Coordinate, delegate, prioritize and meet store deadlines while ensuring effective follow up on daily activities</span></span></li> <li><span style="font-size:12.0px"><span style="font-family:Arial, Helvetica, sans-serif">Contribute to crafting a team environment that encourages sharing of suggestions, ideas, and concerns while upholding Crocs Inc. values</span></span></li> <li><span style="font-size:12.0px"><span style="font-family:Arial, Helvetica, sans-serif">Learn & assist in various departments including consumer service, product knowledge, visual presentation, and stock room management.</span></span></li> <li><span style="font-size:12.0px"><span style="font-family:Arial, Helvetica, sans-serif">Support team members in the daily execution of retail operations i.e., POS system management and use, stock replenishment, assist in pricing and markdown processes seasonally, promote loyalty programs, maintain cleanliness and recovery standards etc.</span></span></li> <li><span style="font-size:12.0px"><span style="font-family:Arial, Helvetica, sans-serif">Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures</span></span></li> </ul> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>What You'll Bring to the Table</b></H2> </div><div><ul> <li><span style="font-size:12.0px"><span style="font-family:Arial, Helvetica, sans-serif">Must be 18 years or older</span></span> <ul> <li><span style="font-size:12.0px"><span style="font-family:Arial, Helvetica, sans-serif">4+ years of total retail experience, preferably with previous Store Manager experience.</span></span></li> </ul> </li> <li><span style="font-size:12.0px"><span style="font-family:Arial, Helvetica, sans-serif">Proven leadership skills with the ability to challenge, empower, and drive team results</span></span></li> <li><span style="font-size:12.0px"><span style="font-family:Arial, Helvetica, sans-serif">Strong communication skills (written and verbal) to successfully connect with store team members, operations managers, district managers and corporate partners</span></span></li> <li><span style="font-size:12.0px"><span style="font-family:Arial, Helvetica, sans-serif">Desire to succeed in a high growth, fast-paced retail environment</span></span></li> <li><span style="font-size:12.0px"><span style="font-family:Arial, Helvetica, sans-serif">Flexibility in work schedule including availability for nights, weekends, holidays and extended hour</span></span>s</li> </ul> </div></div></div><p><span style="font-family:arial, helvetica, sans-serif">The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif">All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other protected classification.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif">Job Category: Retail </span></p>