About this role
<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Job Purpose</H2> </div><div><p>This position is a solid independent contributor able to complete more complex work without direct supervision. The Operations Assurance Specialist is critical in providing expertise to technical teams on new and reworked TechnipFMC products, equipment and tools. In this role, the incumbent’s responsibilities include but are not limited to: coordination of service operations executed by Technical Service Personnel, while acting as a technical referee to provide guidelines to less experienced planners and other functions. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Job Description</H2> </div><div><ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:Arial, sans-serif">Leads others in completing tasks in accordance with procedures and applicable codes and/or standards.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:Arial, sans-serif;color:black">Acts as Technical subject-matter expert or promotes liaison with the Technical Subject-Matter experts.</span></li> </ul> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="color:black;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:Arial, sans-serif">Monitors the FlyWOCS competency gaps and provides competency plans for training and technical improvement. </span></li> <li style="color:black;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:Arial, sans-serif">Manages and addresses client concerns regarding technical consistency, customer comments, requests and complaints.</span></li> <li style="color:black;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:Arial, sans-serif">Facilitates the increase of operational complexity with multiple skids operating across vessels.</span></li> <li style="color:black;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:Arial, sans-serif">Provides a single point of technical assurance across offshore execution.</span></li> </ul> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:Arial, sans-serif;color:black">Drives core competencies for communication, teamwork, safety and customer focus.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:Arial, sans-serif;color:black">Coaches and mentors local content for offshore vessel operations.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:Arial, sans-serif;color:black">Defines competency and training plan to improve technical skills</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:Arial, sans-serif">Oversees the communication of all quality issues and documentation (equipment and procedural defects) to Service Management.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:Arial, sans-serif">Serves as the on-site supervisor to the field service crew and for reporting back to Service management as needed.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:Arial, sans-serif">Assists periodically with the development of procedural requirements for current and future jobs.</span></li> </ul> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:Arial, sans-serif">Functions as a mentor for the TSP and Installation Engineering teams within the following areas.</span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">You are meant for this job if:</H2> </div><div><ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:Arial, sans-serif">High school diploma or equivalent technical diploma.</span></li> </ul> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:Arial, sans-serif">10+ years relevant experience with a minimum of 5 years experience with offshore installations as an Installation Engineer or Lead TSP with TechnipFMC.</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:Arial, sans-serif">Direct FLWYOCS experience with FOX systems; Innova is acceptable. Fox experience is primary.</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:Arial, sans-serif">Advanced knowledge of one or more of the following fields: electrical; subsea equipment; hydraulics equipment; mechanical equipment and tools; structural steel.</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:Arial, sans-serif">Able to read and understand electrohydraulic drawings.</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:Arial, sans-serif">Demonstrated proficiency performing moderately complex calculations.</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:Arial, sans-serif">Capable of understanding, troubleshooting, and explaining technical tools and instruments required to perform duties.</span></li> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="circle"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:Arial, sans-serif">Specifically related to FLYWOCS and FLYWOCS software systems.</span></li> </ul> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:Arial, sans-serif">Knowledge of applicable theories, practices, and accepted internal business processes and procedures.</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:Arial, sans-serif">Aptitude to provide guidance to engineering teams related to efficiencies within written procedures. </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:Arial, sans-serif">Experience leading people and processes, including personnel in offshore locations. </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:Arial, sans-serif">Strong communication skills, both written and verbal. </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:Arial, sans-serif">Able to manage complex situations and bring problems to resolution.</span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Skills</H2> </div><div><div>Customer Experience</div></div></div></div>