About this role
<p><strong>Your Mission</strong></p> <ul> <li> Conduct field-based inspections and performance verification maintenance of all KARL STORZ products.</li> <li>Provide phone and pre and post-sales support, installation, troubleshooting of KARL STORZ equipment.</li> <li>Facilitate training and education on KARL STORZ products and services for all levels of hospital and KARL STORZ staff as required.</li> <li>Identify improvement opportunities for the customer to optimise the utilisation of their KARL STORZ products.</li> <li> Participate in periodic business reviews within a Territory, providing performance verification evaluation reports, transactional and contracted service history, and in-servicing details.</li> <li>Ability to support the Territory Manager in developing business opportunities.</li> <li>Compliant with WHS in the workplace.</li> <li>Work to grow service contract revenue through additional offerings.</li> </ul> <p><strong>Your Talents</strong></p> <ul> <li>A diploma or bachelor’s degree in a health or science related discipline is preferred but not essential.</li> <li>Excellent communication skills, and able to work with different personalities in a hospital/ theatre environment.</li> <li>Sound troubleshooting skills and analytical ability.</li> <li>Familiarity with hospital/surgical environments and Australian standards AS5369 will be highly regarded.</li> <li>A strong commitment to promoting the Company’s products and achieving company objectives is essential.</li> <li>A strong commitment to personal development, including continuously developing product knowledge and self-improvement to grow yourself. </li> <li>A valid driver's license is essential, and the ability to travel as required. </li> <li>As we work in patient environments with theatre protocols, a national police check and working with children certification is mandatory. </li> </ul><h4><strong>Your Benefits</strong></h4> <ul> <li>Leave Benefits (Annual Leave, Sick Leave, Parental Leave, etc.)</li> <li>Birthday Benefits</li> <li>Transport Allowance (if applicable to role)</li> <li>Onsite Parking</li> <li>Accessibility to Public Transport</li> <li>Flexible Work Arrangements</li> <li>Wellness Programs and Activities</li> <li>Professional Development Opportunities</li> <li>Global Exposure & Business Travel Opportunities (if applicable to role)</li> <li>All other statutory benefits</li> </ul>