About this role
<p style="margin:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:12.0pt">Role: </span></strong><span style="font-size:12.0pt">Credit Controller – German Speaking</span></p> <p style="margin:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:12.0pt">Location: </span></strong><span style="font-size:12.0pt">Horwich, BL6 6JW</span></p> <p style="margin:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:12.0pt">Contract: </span></strong><span style="font-size:12.0pt">Full-Time Hours / Fixed Term - 12 months</span></p> <p style="margin:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:12.0pt">Salary: </span></strong><span style="font-size:12.0pt">Up to £29,000</span></p> <p style="margin:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:12.0pt">Company:</span></strong><span style="font-size:12.0pt"> EG Group</span></p> <p style="margin:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:12.0pt">About the role:</span></strong></p> <p style="margin:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">An opportunity has arisen for a Credit Controller to join EG Group on a 12 month fixed term contract. Reporting into the Credit Control Team Leader you will play an important role in helping transform the way that our finance department operates as our business continues to grow for many years to come.</span></p> <p style="margin:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">You will be responsible for managing customer accounts to help maximise cash collection, minimise risk and exceed KPI’s whilst ensuring all debts for new and existing customers are collected in line with the company’s policies and the payment terms agreed. We are looking for a forward thinking, tenacious and ambitious individual with a real passion for Finance & Credit Management.</span></p> <p style="margin:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">The successful candidate will demonstrate a professional approach whilst also displaying the highest level of accuracy and use their skills and knowledge to improve efficiency within the department.</span></p> <p style="margin:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">If you are ready to embark on a new challenge and be a part of this exciting opportunity as EG Group writes the next chapter in its history, then this opportunity could be perfect for you!</span></p> <p style="margin:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:12.0pt">Why Join EG Group?</span></strong></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">Discretionary performance-based bonus scheme</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">Grow your career – gain accredited qualifications, apprenticeships, and progression opportunities within a global organisation</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">Flexible working hours</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">Hybrid working – up to 2 days per week (dependent on role and business needs)</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">Salary Sacrifice Schemes – Cycle to Work and Car Scheme available</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">Enhanced Maternity & Paternity leave</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">Generous annual leave entitlement</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">Annual leave buy back scheme – purchase up to 5 additional days</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">Discounted gym membership – stay healthy and save on fitness costs</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">One paid volunteering day per year</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">Wellbeing facilities – space to relax and recharge</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">Free secure on-site parking</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">Dress Down Fridays</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">Free VDU eye test</span></li> </ul> <p style="margin:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt"> <strong>What you’ll be doing:</strong></span></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">Ensure a proactive approach to collecting outstanding debt is maintained to meet collection targets</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">Ensure you keep accurate records on chasing and payment promises</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">Take guidance from your team leader to effectively deal with issues</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">Assist with the workload of other team members from time-to-time</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">Drive continuous improvement in the number of days debts remain overdue</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">Ensure all non-value added tasks are removed from the day-to-day activity within your role</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">Manage and monitor new customer accounts set up, including the setting and controlling of credit limits</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">Ensure strong relationships are maintained with customers and internal colleagues</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">Mange your own portfolio of accounts, ensuring outstanding debts are collected in line with company policy</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">Where appropriate, timely escalation of issues</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">Work in collaboration with operational teams across the Group</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">Provide assistance to managers on ad hoc projects from time-to-time</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">Present and communicate to key stakeholders in a concise and effective manner</span></li> </ul> <p style="margin:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt"> <em>This list is not exhaustive and may be added to or amended from time to time.</em></span></p> <p style="margin:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:12.0pt">What we’re looking for:</span></strong></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">Fluent in German, with the ability to communicate confidently in a professional environment.</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">Proven experience within a Credit Control role.</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">Experience using accounting or ERP systems.</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">Strong Excel skills, with the ability to work effectively with data.</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">Proactive, ambitious, and driven to achieve results.</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">Strong organisational skills, with the ability to prioritise workload and meet deadlines.</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">Excellent time management skills, with a structured and efficient approach to tasks.</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">Able to work both independently and collaboratively as part of a team.</span></li> </ul> <p style="margin:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt"> <strong>Who are EG Group?</strong></span></p> <p style="margin:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">EG Group is a leading global convenience retailer, operating a wide range of brands across multiple sectors including fuel, foodservice, and grocery retail. With a presence in over 7 countries and a commitment to innovation and customer service, EG Group continues to expand its portfolio and reach. Our company is focused on delivering value to its customers, partners, and stakeholders through efficient operations and strategic growth.</span></p> <p style="margin:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif"><em><span style="font-size:12.0pt">Please note - the successful applicant will be subject to a DBS check which will be funded by EG Group</span></em></p>