About this role
<p style="text-align:justify;line-height:normal;background-color:white;margin:0.0in 0.0in 8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-family:'Open Sans', sans-serif;color:black">About the role</span></strong></p> <p style="text-align:justify;line-height:normal;background-color:white;margin:0.0in 0.0in 8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Open Sans', sans-serif;color:#333333">The <strong>Application Specialist III, Baan/Infor ERP</strong> is responsible for conducting strategic business initiatives of Amcor through the execution of <span style="font-family:'Open Sans', sans-serif">small to large</span> projects and intricate support activities for one or more functional areas.</span><span style="font-family:Arial, sans-serif;color:#333333"> </span><span style="font-family:'Open Sans', sans-serif;color:#333333"> </span></p> <p style="text-align:justify;line-height:normal;background-color:white;margin:0.0in 0.0in 8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Open Sans', sans-serif;color:#333333">This role possesses full technical knowledge of systems analysis phases as well as considers the business implications of other applications by evaluating current & future business impacts. This position also acts as a bridge between information technology and business stakeholders by understanding business problems, change needs, assessing the business impact of those problems/changes, capturing, analysing, and documenting requirements, configuring the application, partnering with developers, establishing test strategies, and supporting the communication and delivery of requirements with relevant stakeholders.</span><span style="font-family:Arial, sans-serif;color:#333333"> </span><span style="font-family:'Open Sans', sans-serif;color:#333333"> </span></p> <p style="text-align:justify;line-height:normal;background-color:white;margin:0.0in 0.0in 8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-family:'Open Sans', sans-serif;color:black">Key Job Accountabilities</span></strong><span style="font-family:'Open Sans', sans-serif;color:black"> </span></p> <ul style="margin-bottom:0.0in;margin-top:0.0px" type="disc"> <li style="color:#333333;line-height:normal;background-color:white;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Open Sans', sans-serif">Conducts strategic projects that drive value (cost improvement and/or top line growth) </span></li> <li style="color:#333333;line-height:normal;background-color:white;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Open Sans', sans-serif">Key player in small to large IT projects, effectively applying the Amcor project Management Methodology with accountability for milestones while engaging and leading appropriate Project Team Members (IT and Business). Responsible for defining project requirements, project scope, timeline, resources, obtaining Business and IT agreement on these items prior to project start. </span></li> <li style="color:#333333;line-height:normal;background-color:white;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Open Sans', sans-serif">Partner in building the logical architecture diagrams for the system you support, including landscape management while also understanding the physical architecture and landscape components </span></li> <li style="color:#333333;line-height:normal;background-color:white;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Open Sans', sans-serif">Establish to-be solution alternatives with recommendations and participates on the best approach to pilot and deploy solutions </span></li> <li style="color:#333333;line-height:normal;background-color:white;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Open Sans', sans-serif">Fully understand and apply the Amcor System Development Life Cycle (SDLC) process when executing system modifications through the effective translation of business requirements into IT solution design.</span><span style="font-family:Arial, sans-serif"> </span><span style="font-family:'Open Sans', sans-serif"> Ensuring all implications of the request have been considered, reviewed, and documented. </span></li> <li style="color:#333333;line-height:normal;background-color:white;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Open Sans', sans-serif">Lead the writing of functional requirements, configures, develops test plans and scripts, conducts component, integration, and user acceptance tests </span></li> <li style="color:#333333;line-height:normal;background-color:white;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Open Sans', sans-serif">Adhere to Amcor change control and SDLC processes </span></li> <li style="color:#333333;line-height:normal;background-color:white;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Open Sans', sans-serif">Work with development resources to confirm the requirement is being met while evaluating the effectiveness of the solution and makes necessary adjustments before full deployment </span></li> <li style="color:#333333;line-height:normal;background-color:white;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Open Sans', sans-serif">Ensure architected solutions meets scalability, availability & meets service level agreements in production </span></li> <li style="color:#333333;line-height:normal;background-color:white;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Open Sans', sans-serif">Lead data conversion, data validation efforts, cut over activities, and post live</span><span style="font-family:'Open Sans', sans-serif"> </span><span style="font-family:'Open Sans', sans-serif">support for system implementations </span></li> <li style="color:#333333;line-height:normal;background-color:white;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Open Sans', sans-serif">Manage advanced production support issues and service requests using ServiceNow while committing to timely resolution adhering to SLAs </span></li> <li style="color:#333333;line-height:normal;background-color:white;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Open Sans', sans-serif">Partner with business functions to expand business knowledge and increase functional expertise in multiple areas while being able to instinctively recommend to-be-solutions to resolve business needs </span></li> <li style="color:#333333;line-height:normal;background-color:white;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Open Sans', sans-serif">Partner with business and Group IT functions in BCP preparation and execution in case of major events. In case of such an event the job could require on-site presence on nearest production site and participation in tasks outside of normal core application skills. </span></li> <li style="color:#333333;line-height:normal;background-color:white;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Open Sans', sans-serif">Mentor and develop junior application specialists through delegation of activities, knowledge sharing, and process documentation review/adherence </span></li> <li style="color:#333333;line-height:normal;background-color:white;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Open Sans', sans-serif">Promote information sharing across sites to take advantages of the BAAN usage to avoid duplicated development and study </span></li> <li style="color:#333333;line-height:normal;background-color:white;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Open Sans', sans-serif">Role requires 5%-10% travel </span></li> </ul> <p style="margin:0.0in;background-color:white;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-size:11.0pt;font-family:'Open Sans', sans-serif;color:#333333"> </span></strong></p> <p style="margin:0.0in;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-family:'Open Sans', sans-serif">Qualifications/Requirements</span></strong></p> <p style="margin:0.0in;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-family:'Open Sans', sans-serif"> </span></strong></p> <ul style="margin-bottom:8.0pt;margin-top:0.0px"> <li style="margin:0.0in 0.0in 8.0pt 0.0px;line-height:115%;font-size:11.0pt;font-family:'Open Sans', sans-serif"><span style="color:#333333">Bachelor’s degree preferred in computer science, management information systems, business or a related field or equivalent experience </span></li> </ul> <ul style="margin-bottom:8.0pt;margin-top:0.0px"> <li style="margin:0.0in 0.0in 8.0pt 0.0px;line-height:115%;font-size:11.0pt;font-family:'Open Sans', sans-serif"><span style="color:#333333">7+ years of work experience in IT, including Software Development (SDLC) and Project Management experience </span></li> </ul> <ul style="margin-bottom:8.0pt;margin-top:0.0px"> <li style="margin:0.0in 0.0in 8.0pt 0.0px;line-height:115%;font-size:11.0pt;font-family:'Open Sans', sans-serif"><span style="color:#333333">Experienced in <strong>BAAN/Infor manufacturing ERP</strong> or any other Manufacturing ERP and willingness to learn.</span></li> </ul> <ul style="margin-bottom:8.0pt;margin-top:0.0px"> <li style="margin:0.0in 0.0in 8.0pt 0.0px;line-height:115%;font-size:11.0pt;font-family:'Open Sans', sans-serif"><span style="color:#333333">Expertise in data structures and relationships </span></li> </ul> <ul style="margin-bottom:8.0pt;margin-top:0.0px"> <li style="margin:0.0in 0.0in 8.0pt 0.0px;line-height:115%;font-size:11.0pt;font-family:'Open Sans', sans-serif"><span style="color:#333333">Knowledge of end-to-end architecture standards involving areas of expertise </span></li> </ul> <ul style="margin-bottom:8.0pt;margin-top:0.0px"> <li style="margin:0.0in 0.0in 8.0pt 0.0px;line-height:115%;font-size:11.0pt;font-family:'Open Sans', sans-serif"><span style="color:#333333">Excellent problem-solving skills </span></li> </ul> <ul style="margin-bottom:8.0pt;margin-top:0.0px"> <li style="margin:0.0in 0.0in 8.0pt 0.0px;line-height:115%;font-size:11.0pt;font-family:'Open Sans', sans-serif"><span style="color:#333333">Excellent verbal and written communications with the ability to effectively translate technical terms and concepts to the business. Critical thinking, initiative, independent thinking, sound judgement and agility </span></li> </ul> <ul style="margin-bottom:8.0pt;margin-top:0.0px"> <li style="margin:0.0in 0.0in 8.0pt 0.0px;line-height:115%;font-size:11.0pt;font-family:'Open Sans', sans-serif"><span style="color:#333333">Results orientated with the ability to multi-task, respond to needs quickly and meet deadlines </span></li> </ul> <ul style="margin-bottom:8.0pt;margin-top:0.0px"> <li style="margin:0.0in 0.0in 8.0pt 0.0px;line-height:115%;font-size:11.0pt;font-family:'Open Sans', sans-serif"><span style="color:#333333">Ability to self-prioritize and use well established organizational skills with the ability to work well both independently and as a member of a team </span></li> </ul> <ul style="margin-bottom:8.0pt;margin-top:0.0px"> <li style="margin:0.0in 0.0in 8.0pt 0.0px;line-height:115%;font-size:11.0pt;font-family:'Open Sans', sans-serif"><span style="color:#333333">Demonstrated drive, purpose, high engagement, and ownership </span></li> </ul> <ul style="margin-bottom:8.0pt;margin-top:0.0px"> <li style="margin:0.0in 0.0in 8.0pt 0.0px;line-height:115%;font-size:11.0pt;font-family:'Open Sans', sans-serif"><span style="color:#333333">Fluent English. Other languages are advantageous </span></li> </ul> <p style="margin:0.0in;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in 0.0in 8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif;line-height:107%"><span style="font-family:'Open Sans', sans-serif">#LI-Onsite</span></p>