Now hiring

Customer Service Team Leader (London, GB, N1 9AL) @ SSP- The food travel experts

London, GB, N1 9ALOnsiteFull-time
Apply with ResuMinder

Opens on the employer's site

About this role

<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"></H2> </div><div><p><span><strong>Join Rail Gourmet - Catered to You and Your Career!</strong></span></p> <p> </p> <p><span><strong>Rail Gourmet UK</strong> is seeking a motivated individual to join our team as a<strong> Customer Service Team Leader</strong> at <strong>Kings Cross Station.</strong></span></p> <p> </p> <p><span><strong>Pay Rate: £14.47 per hour.</strong></span><span> <br><strong>Hours</strong>: Full Time<strong>.</strong></span></p> <p><span><strong>Shifts</strong>: Rotational shifts between 5am and 10pm, including weekends.</span></p> <p> </p> <ul style="list-style-type:disc"> <li><span>Applicants must be 18 years or older due to certain responsibilities within the role.</span></li> </ul> <p> </p> <p><span>We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1000 employees in the UK alone, we are committed to delivering a First-Class service consistently.</span></p> <p> </p> <p><span><strong>AS A CUSTOMER SERVICE TEAM LEADER YOU’LL:</strong></span></p> <p> </p> <ul style="list-style-type:disc"> <li><span>Oversee efficient loading/unloading of catering equipment and stock from trains.</span></li> <li><span>Manage order assembly and maintain precise control over inventory.</span></li> <li><span>Ensure strict compliance with Health &amp; Safety/Food Hygiene Regulations.</span></li> <li><span>Strategically place products to minimize wastage through effective rotation.</span></li> </ul> <p> </p> <p><span><strong>WHY JOIN AS A CUSTOMER SERVICE TEAM LEADER?</strong></span></p> <p> </p> <p><span>At Rail Gourmet, we don&apos;t just offer jobs; we provide dynamic career opportunities with a host of benefits:</span></p> <p> </p> <ul style="list-style-type:disc"> <li><span>Discounted Meal while on shifts.</span></li> <li><span>Employee Discounts.</span></li> <li><span>Friends and Family Discount App.</span></li> <li><span>Award-winning training, apprenticeships and development programs.</span></li> <li><span>Health &amp; Wellbeing Support.</span></li> </ul> <p><span><br><br><strong>Feel like you could belong at Rail Gourmet?</strong> <strong>Apply now</strong> and embark on the best part of your journey as a <strong>Customer Service</strong> <strong>Team Leader.</strong></span></p> <p> </p> <p><span><em><strong>Rail Gourmet is proud to be an equal-opportunity employer who seek to recruit and retain talented individuals from diverse backgrounds, skills and perspectives.</strong></em></span></p></div></div></div>

Ready to apply?

Install the ResuMinder extension and we'll auto-fill the application in seconds — no rewriting.

See how your CV scores