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Commercial Manager (London, GB, NW1 7HW) @ SSP- The food travel experts

London, GB, NW1 7HWOnsiteFull-time
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<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">About the Role</H2> </div><div><p style="text-align:left">To create and execute the commercial plan for several OB propositions within Bars, to deliver EBITDA growth from like-for-like sales and gross margin improvement activity.</p> <p style="text-align:left"> <br>The role holder will be expected to use a variety of levers to drive like-for-like sales growth, such as range improvement, optimisation of price and promotion, upselling and maximisation of the use of space, and will drive category performance. Creating a propositions that are customer led and consider all aspect from creating the menus to how it arrives in front of the customer. </p> <p style="text-align:left"><br>This role requires a rigorous and thorough commercial planning process with the aim for all commercial activity to be margin/sales/cash additive. Success in this role is highly dependent on an effective relationship with the operational teams, purchasing teams and NPD team. Full stakeholder alignment and influencing is a key aspect of this role to create rounded commercial plans that can be easily executed to support the operational teams and to deliver a great customer experience. <br><br></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">What you&apos;ll be doing:</H2> </div><div><ul> <li>To create and execute the commercial plan for several OB propositions within Bars, to deliver EBITDA growth from like-for-like sales and gross margin improvement activity.</li> <li>Commercial plan – support the Head of Bars and Casual Dining to create the commercial plan for each of the specified propositions</li> <li>Analytics – ensure that every initiative is modelled on a product by product / unit by unit basis and forecast outcomes. Test and learn based on the commercial results</li> <li>Sign off - submit proposed sales and gross margin improvement activities to weekly trade / monthly commercial forum meetings for approval (background, financial value and suggested next steps)</li> <li>Preparation of proposition/menu briefs based on customer &amp; commercial opportunity.</li> <li>Work closely with marketing services such as NPD, creative design, marketing planning and brand development function.</li> <li>Implementation – once activity is signed off, total accountability for the successful implementation through operational teams</li> <li>Review - report results at weekly trade and monthly commercial forum meetings. Assess whether forecast has been achieved and EBITDA can be banked. Course correct where necessary</li> <li>Roll out – if successful, roll out and look for optimisation opportunities either in other brands or in other product categories where the same principles can be applied</li> <li>New openings – manage the commercial set up for new openings including range, pricing, POS. Deliver action plans to drive sales and profit if business cases are not delivering to target</li> <li>Monitor competitor and brand partner activity, as well as customer and market trends</li> <li>Spend time in the field monthly – observing and supporting implementation in operational units</li> <li>Effective management of Commercial Executives who support the implementation of the commercial plan where required.</li> <li>Proactively looks for ways to optimise results and stay competitive with our competitors</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">To be successful in this role you&apos;ll need:</H2> </div><div><p><strong>Essential:</strong></p> <ul> <li>Experience of using price, range, display and space, upselling, margin and category optimisation to deliver commercial results</li> <li>Experience of delivering profit targets preferred, but experience of working in a sales environment also desirable</li> <li>Must be able to drive decision-making through analysis and based on evidence, rather than intuition</li> <li>Experience of drawing out business insights from analysis and presenting findings and recommendations persuasively</li> <li>Must be able to develop innovative ideas to drive top and bottom line, testing, learning and refining and then operationalizing them</li> <li>Excellent organisational, leadership, and communication skills · Experience of managing and influencing senior stakeholders</li> <li>Experience of managing client relationships</li> <li>Excellent knowledge of external trends in the food and beverage industry, customer trends and expectations</li> <li>Good understanding of the impact of external factors on growth, including competition and seasonality</li> <li>Good understanding of the operational reality in units i.e. a good understanding of waste management and minimisation, labour planning and optimisation, equipment, space and layout etc. Desirable skills / personal attributes</li> <li>Data-driven · Ability to focus effort on most profitable outcome</li> <li>Innovative and bold – able to find new ways of doing things, challenge the status quo, take an entrepreneurial approach (measured risk, high reward)</li> <li>Ability to build and work to a solid plan to achieve margin but not afraid to adapt to changes to take advantage of opportunities and quick wins as they arise</li> </ul> <p> </p> <p><span><strong>Why join SSP?<br></strong>At SSP, we’re passionate about creating places people want to be - whether that’s for our customers, our partners or our colleagues.When you join us, you’ll be part of a business where commercial thinking, collaboration and ownership really matter, and where your work can make a visible difference.We offer:Employee discounts across our brandsFriends and Family Discount AppAward-winning training, apprenticeships and development programmesHealth and wellbeing supportHybrid working with flexibility to support work–life balanceAn inclusive and diverse workplace, with employee networks and communities</span></p> <p><span><br><strong>Ready to join us?<br></strong>If you’re excited by the opportunity to shape commercial performance in a key market, work closely with senior leaders and turn insight into action, we’d love to hear from you.<br><br><strong>Start the best part of the journey with us.<br><br></strong>At SSP, we value diversity and are committed to building a team that reflects a wide range of backgrounds, skills and perspectives.</span></p> <p><span>#LI-HH1</span></p></div></div></div>

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