About this role
<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"></H2> </div><div><ul style="list-style-type:disc"> <li><strong>$22.00 / hour</strong></li> <li><strong>Full Time Availability</strong></li> <li><strong>Employee Meal Plan</strong></li> <li><strong>Dental, Vision, Prescription, Medical Benefits for Full-Time Employees</strong></li> <li><strong>Free Employee Parking<br><br></strong></li> </ul> <p><strong>SSP Canada operates several restaurants throughout Calgary International Airport, including: The Kitchen by Wolfgang Puck, Belgian Beer Cafe, and Bistro on the Bow. <br><br>This position is located in a secure airport environment and a Restricted Area Identification Card (RAIC) is required. All candidates must be legally authorised to work in Canada and must be able to provide the necessary government-issued documentation required for airport security clearance. Documentation will be reviewed during the onboarding process in accordance with Transport Canada regulations. Further information can be found at: <a href="https://tc.canada.ca/en/programs/non-funding-programs/transportation-security-clearance-program/apply-transportation-security-clearance">https://tc.canada.ca/en/programs/non-funding-programs/transportation-security-clearance-program/apply-transportation-security-clearance</a> <br><br></strong></p> <p><strong>Responsibilities as a Restaurant Shift Supervisor includes:</strong></p> <ul style="list-style-type:disc"> <li>Supporting the Management Team in ensuring that standards of service are consistently achieved by the team and team members.</li> <li>Understand that our guest is our #1 priority.</li> <li>Maintain brand operational standards and ensure that restaurant checklists and cleaning schedules are completed on a daily basis.</li> <li>Coach team members through the induction process by acting as training buddy to ensure a comprehensive orientation and maintenance of brand standards.</li> <li>Communicate and clarify major job duties, priorities, and expectations to team members</li> <li>Provide support, direction, and encouragement in helping the team succeed in delivering business goals.</li> <li>Establish and communicate performance standards and monitor team member performance through observations, discussions, etc., and document both good and unacceptable performance accordingly</li> <li>Assist team members in developing the skills and abilities necessary for improved performance.</li> <li>Ensure that products are of the highest quality.</li> <li>Responsibility for overseeing cash duties.<br><br></li> </ul> <p><strong>Qualifications and Experience</strong></p> <ul style="list-style-type:disc"> <li>Minimum of 12 months experience within a busy restaurant/hotel. Bar knowledge or liquor service experience highly preferred.</li> <li>Excellent interpersonal skills and ability to interact with and motivate team members.</li> <li>Excellent communication and organizational skills.</li> <li>Ability to read, interpret, and articulate instructions using clear and direct language.</li> <li>Able to work as part of a team within a fast paced food service environment.</li> <li>Supervisory experience required.</li> <li>Cash handling experience required.</li> <li>ProServe certificate required.</li> <li>Food Safety certificate required.</li> </ul> <p><em>Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.</em></p> <p> </p></div></div></div>